Picked mine up in-store yesterday, it's probably the only good experience I've ever had in a Sprint store. This after trying for a week to buy online/through telesales with their bull**** shuffling between departments Easy Pay problems. I happened to call the store telesales had sent me to originally that had told me there was no such phone. Now they had them in, but after further reflection I decided they were so clueless the last time that I should try another store so I called the other one in town. First girl said they didnt have them in, but I called back and talked to a second person at that location and confirmed they they had them and that he'd done Easy Pay upgrades with that handset already.
Had to wait 20 minutes to be seen by someone, which is annoying but not their fault if they're that busy. Once I got to talk to a rep everythign was great, done in 10 or 15 minutes.