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Data not working on Simple Mobile all the sudden

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By skylancer, Junior Member on 15th April 2014, 11:44 PM
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I have been using SIMPLE MOBILE for two years
But all the sudden for this month my data is not working....
It will pop up the Tmobile screen saying that "You data plan does not work on this device, click here to sign up for a new data plan"
But I am not with tmobile now so what can i do?
I called simple mobile tech support, they are not helping, just keep asking me add an APN and I did, and I used to have the same APN so I have no clue what to do now.
My data plan is $40 unlimited talk / text and 1G Data
is anyone has the same issue with them currently?
If so, are you able to resolve the problem?
I am using T-Mobile Galaxy S3
Thank you for the help!
16th April 2014, 05:54 AM |#2  
DocHoliday77's Avatar
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If you are concerned the issue is on your end, try factory resetting, and maybe flashing your firmware via odin.
It sounds more like an issue on their end though, especially if you haven't made any significant changes recently. How long has it been giving you problems? Maybe ask if they can reset your account or something like that. Or maybe a new sim card could help...
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