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Gear 2 - Help FAQ

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By Breach, Senior Member on 18th April 2014, 01:48 AM
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Home Key
Turning screen on or off
  • Press the home key to turn the screen on or off.
Powering on or off
  • Press and hold the home key to power your Gear on or off, change the sound mode, or enable Outdoor mode.
Pressing the home key
  • Press the home key to view the clock while the screen is on.
Double pressing the home key
  • Double press the home key to open your favorite application. You can change your favorite application in Settings.
Triple pressing the home key
  • Press the home key 3 times to enable Send help messages when you are in need. For details, go to Settings > Send help messages.
    Note: The Safety Assistance option is only available on the Note 3 N9005 (International version)
Navigation
Navigating Gear
  • Swipe left or right to navigate between screens.
  • Tap the screen to select an item or to open an application.
Going back
  • Swipe downwards from top edge of the Gear screen.
Home Screen
Adding app shortcuts
  • To add app shortcuts to the Gear's home screen, go to Apps on the Gear, tap and hold an app icon, then drag and drop it on the home icon at the top of the screen.
Rearranging shortcuts
  • Tap and hold an app icon and then drag and drop it to rearrange the app shortcuts on the Gear's home screen or in the app list.
Removing app shortcuts
  • Tap and hold an app icon, then drag and drop it on the remove icon at the top of the screen.
Two-Finger Interaction
Changing icon size
  • Tap the screen with two fingers and then swipe them in opposite directions to change the size of the icons on the home screen from small to large.
Controlling volume and brightness
  • Double tap any screen with two fingers to open the brightness and volume controls, and to view info, such as bluetooth status and battery status.
Viewing recently used apps
  • Tap and hold any screen with two fingers to view your recently used apps.
Pedometer
Counting steps
  • Tap Start to start using Pedometer. Your steps will be counted each day and recorded in History.
  • Tap the screen to pause the step count. To resume, tap the screen again, then tap Resume.
  • To view a graph of recently recorded data, tap the more button and select History.
Exercise
Exercising with coach
  • You can set various goals to fit your exercise plan. To set a goal, tap the more button and select Set goal.
  • The accessory will offer coaching advice based on your measured heart rate during the exercise.
  • Training effect helps you discover how effective your workout is. It analyses your workout and estimates its effect on your aerobic fitness. Follow the guidance on the screen and stop when you are satisfied with the result. The effects of your workouts are calculated based on your user profile, heart rate data, and difficulty of the workout. Your training effect goal changes in relation to your fitness levels, which are calculated automatically when you exercise on more than 3 different days.
  • Swipe the screen to the left or right while exercising to change the information displayed.
  • To view the graph of recently recorded data, tap the more button and select History.
Heart Rate
Measuring heart rate
  • Tap the screen to see the correct way of wearing the Gear in order to measure your heart rate.
  • To start measuring your heart rate, tap the start button.
  • To view a log of your heart rate measurements, tap the more button and select History. Swipe the screen to scroll through previous measurements.
Sleep
Measuring sleep duration
  • When you are ready to sleep, put the Gear on your wrist and tap Start. If you do not want to be disturbed while sleeping, tap the more options button and enable Blocking mode before you tap Start.
  • Tap Stop when you wake up. You can check details of your sleep, such as sleeping time, restless sleeping time and motionless sleeping time.
  • Tap the more options button to select History. To view your sleep duration records, tap the graph.
S Voice
Using mic button
  • Tap the mic button to turn on the mic.
  • After you tap the mic button, it will turn red. Then you can say what you want.
  • The Gear will then process and respond to what you have said.
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18th April 2014, 01:55 AM |#2  
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20th April 2014, 01:46 AM |#3  
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Just FYI, triple pressing the home button doesn't do anything... There is no send help message option with the Gear 2.
20th April 2014, 02:22 AM |#4  
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Quote:
Originally Posted by AspenMan

Just FYI, triple pressing the home button doesn't do anything... There is no send help message option with the Gear 2.

I have the Gear 2, and there is. You just need to enable it in your Gear Manager.

Start Gear Manager, Settings > Send help message > Turn it on (at the top right) > Choose if you want it to send a photo too, or just the message.

Next, go back. Click "Manage Primary contacts", add at least one contact.

Now when you triple press the Home key, it will send a distress message (photo optional) with a link that contains your Long/Lat. It will send an updated message regularly until you cancel the distress message on your cellphone.
20th April 2014, 02:32 AM |#5  
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Quote:
Originally Posted by Breach

I have the Gear 2, and there is. You just need to enable it in your Gear Manager.

Start Gear Manager, Settings > Send help message > Turn it on (at the top right) > Choose if you want it to send a photo too, or just the message.

Next, go back. Click "Manage Primary contacts", add at least one contact.

Now when you triple press the Home key, it will send a distress message (photo optional) with a link that contains your Long/Lat. It will send an updated message regularly until you cancel the distress message on your cellphone.

Hmm, There is no send help message option in my Gear Manager. There is also no manage contacts (that was there when I had the Gear 1 for like 2 days until I returned it). What version of gear manager are you using? I'm on 2.0.14041404
20th April 2014, 03:26 AM |#6  
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Quote:
Originally Posted by AspenMan

Hmm, There is no send help message option in my Gear Manager. There is also no manage contacts (that was there when I had the Gear 1 for like 2 days until I returned it). What version of gear manager are you using? I'm on 2.0.14041404

Attached is a screenshot.
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20th April 2014, 03:37 AM |#7  
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Quote:
Originally Posted by Breach

Attached is a screenshot.

Here's a screenshot of what I have - Seems to be missing the safety assistance section. Weird... Bummer...
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20th April 2014, 03:51 AM |#8  
Breach's Avatar
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Quote:
Originally Posted by AspenMan

Here's a screenshot of what I have - Seems to be missing the safety assistance section. Weird... Bummer...

That is odd. I have the Gear 2.

I just checked my wife's Gear 2 Neo and she does not have that option either, yet the Gear 2 and Gear 2 Neo manual state they do.
20th April 2014, 05:24 AM |#9  
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Quote:
Originally Posted by Breach

That is odd. I have the Gear 2.

I just checked my wife's Gear 2 Neo and she does not have that option either, yet the Gear 2 and Gear 2 Neo manual state they do.

My Gear 2 does NOT have that option either. I wish it did and would love to know why yours does. We are running the same Gear manager . My watch is model #SM-R380 Software version R380XXU0BND8
20th April 2014, 05:57 AM |#10  
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I don't have the watch yet, but the manual says not all phones support this feature:

Setting up emergency messages
Set the device to send a message to recipients in an emergency.
On the Settings screen, tap Send help message, and then drag the Send help message
switch to the right. Press the Power button three times to send an emergency message that
includes your current location.
Some mobile devices do not support this feature.

Setting up emergency contacts
You can preset contacts to send a message to in an emergency.
On the Settings screen, tap Manage Primary contacts → Create primary contact → Create
new contact or Select from contacts. You can create a new contact or select from the
contacts list.
Some mobile devices do not support this feature.

Maybe you should include the phone that you're not seeing this on.
20th April 2014, 06:31 AM |#11  
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Quote:
Originally Posted by audri5

My Gear 2 does NOT have that option either. I wish it did and would love to know why yours does. We are running the same Gear manager . My watch is model #SM-R380 Software version R380XXU0BND8

I have the same model and version. I am glad its working on mine, but I'm curious why its not working on everyones. Are you using the Note 3 also? Maybe it had to do with the phone?
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