Hello, I was given a friend's N7 to repair. He wants data to be saved but the device is stuck in the KitKat boot animation. I can't find any way to get to the user files on the device. If I go into recovery mode, I get the message "no command" so I'm unsure what to do at this point.
If the data is not recoverable, how can I reset it back to factory if I'm getting this "no command" error as well?
Thanks for any help