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Stuck in Download Mode - VS980

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By suntzu14, Junior Member on 15th April 2014, 05:20 PM
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Hi guys, I am attempting to unroot my phone and I am getting stuck at the "download mode" part. I enter download mode by holding + key while I plug in USB, fine. But then my phone goes to the "firmware update" screen and just sits there at 0%, saying "rooted" in red at the bottom. My PC shows a dialog box that says "installing drivers", but after a few minutes it says "failed". I've done a factory reset hoping that would help, but it didn't.

No clue what to do... any help?

ps. I attached a screenshot of my pc.
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17th April 2014, 02:27 AM |#2  
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Any help, anyone?
18th May 2014, 04:48 AM |#3  
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Originally Posted by suntzu14

Any help, anyone?

Bump i have the same problem!! same version phone, and i need to restore to stock.. i have all the files on deck but I can't even get through the first step..
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