They are sending new phone in mail( no charge)
That being said, i have had some luck with keep alive--but the phone should work with out this app!!!
You have to take out the battery and then you can see the serial number and the batch number on the phone where the battery normally sits.
The batch# is a 4 digit number something like 1007, 1008, 1009, 1010, etc. For what it's worth my Captivate is from batch 1009, but then so was my wife's and hers was having really bad shutdown problems while mine has only had it happen 3 times total in about a month (still more than it should of course.)
I'm hopeful that the replacement model will be a 1010... not that it guarantees the problems have been fixed.
Does anyone with the leaked 2.2 have shutdown issues ?
If your at home and on wifi, then your not using a data connection, and theres no 2g/3g switching. You should try and see if you ever get a shutdown at home while on wifi.
In general though, it sounds to me that there are multiple issues people are trying to address.
I do not believe the 'shutdown in cold' which is easily replicated is the same as the issue most of us are talking about here. And perhaps there is an issue with 2g/3g switching, but I don't think thats the issue here either (My last phone didnt even have access to any 2g or 3g, because it wasnt activated yet, and still had shutdown problems).
As I said in my earlier post, that act of "topping off" the battery definitely seems to play into this. I do get a lit of the shutdowns, but I usually do following one of those extra charges.
Last night I took the battery to the other extreme - 1% left. Charged all night. This morning, phone said it was fully charged, but reported 98%. I didn't put it back on the charger, but my impression has been that either extreme on the battery will cause a subsequent shutdown. We'll see if I get a shutdown today.
|Thread Tools||Search this Thread|