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Beaware: DesireHD Compatible with exchange 2010?

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By iosub, Senior Member on 2nd October 2010, 07:01 PM
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3rd November 2010, 07:54 PM |#31  
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Quote:
Originally Posted by K-Hole

Unfortunately the issues aren't fixed. they're still present in the latest update.

They are all fixed for me - sending email, downloading attachments, syncing contacts and calendar - all working.
3rd November 2010, 08:21 PM |#32  
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Quote:
Originally Posted by K-Hole

Unfortunately the issues aren't fixed. they're still present in the latest update.

Did you removed the account, and add it back new?
4th November 2010, 01:12 AM |#33  
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Without removing/readding: issues still exist
With removing/readding: Fixed

exchange 2010sp1

ActiveSync version: 12.1

Looks like they reverted to exchange 2007; without removing the settings you still connect with the ASE 14 protocol

I got a mail from HTC the netherlands last week that i had to contact their support and ask for a specific person about this issue, too bad he never returned my call when i called them and left my phonenumber behind.
Oh well issue is "fixed" untill microsoft decides to drop exchange 2007 support.
4th November 2010, 01:21 PM |#34  
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lol, a bit lame for the "temporary fix" but at least they fixed it... better than nothing...
Hope they fully fixed this in future...
4th November 2010, 02:28 PM |#35  
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Thumbs up Solved for me as well
Great!!! Working for me as well after resync! Don't understand that such tings are not mentioned in the "release notes".

I started to test Google Apps but comparing to Exchange... will stay with Exchange for a while.
4th November 2010, 02:56 PM |#36  
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Thumbs up Solved on desire HD
Duplicate. Please delete.
10th November 2010, 01:07 AM |#37  
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The Desire Z still has this problem. Anyone know what the fix was?
10th November 2010, 02:45 PM |#38  
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The issue was fixed in the second OTA update from HTC without any announcement in the release notes. I was required to delete the ActiveSync account on the phone and to sync again. I am sure you will get the same update in the future. I searched a lot over Google about this topic but I did not find any viable solution. I fear you have to wait.
15th November 2010, 05:10 PM |#39  
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Unhappy
Not fixed for me yet. This may be a different issue, but I can't even setup my hotmail account as Exchange. Logcat produces the following:

Code:
 
D/EAS DeviceInfo( 1930): [ NA ]Get device id: 52808026322f4aab9cc492ea535c5ed1
D/EASAppSvc( 1930): [ NA ]> createAccount:
I/LockUtil( 1930): [ NA ]- acquire PowerLock - PARTIAL_WAKE_LOCK: MAIL_BLK
I/LockUtil( 1930): [ NA ]- acquire WifiLock: MAIL_BLK
D/WifiService( 1287): acquireWifiLockLocked: WifiLock{MAIL_BLK type=1 [email protected]}
D/WifiService( 1287): enable and start wifi due to updateWifiState
I/AlertDialog( 1930): [onCreate] auto launch SIP.
D/EASProgressDialog( 1930): [ NA ]onStart()
D/Sensors ( 1287): open_akm, fd=100
D/AK8975  ( 1212): Compass Start
V/CalendarProvider2( 1569): ACTION_EVENT_CHANGED
D/EAS_CALMGR( 1930): [Acc -1]removeAllEvents(): count = 0
D/EAS_HTTP( 1930): [Acc -1]createHttpClient()
D/EAS_HTTP( 1930): [Acc -1]create httpclient which pass all certifivate
D/EAS_SyncManager( 1930): [Acc -1]> chooseProtocol()
D/EAS_SyncManager( 1930): [Acc -1]> DSEC()
V/CalendarProvider2( 1569): set Alarm # 2010/11/16 9:17:0
D/EAS_SyncManager( 1930): [Acc -1]< DSEC()
W/System.err( 1930): java.lang.NumberFormatException:
W/System.err( 1930):    at org.apache.harmony.luni.util.FloatingPointParser.parseDblImpl(Native Method)
W/System.err( 1930):    at org.apache.harmony.luni.util.FloatingPointParser.parseDouble(FloatingPointParser.java:283)
W/System.err( 1930):    at java.lang.Double.parseDouble(Double.java:287)
W/System.err( 1930):    at java.lang.Double.valueOf(Double.java:326)
W/System.err( 1930):    at com.htc.android.mail.eassvc.core.SyncManager.chooseProtocol(SyncManager.java:666)
W/System.err( 1930):    at com.htc.android.mail.eassvc.EASAppSvc.createAccount(EASAppSvc.java:1744)
W/System.err( 1930):    at com.htc.android.mail.eassvc.EASAppSvc.access$700(EASAppSvc.java:102)
W/System.err( 1930):    at com.htc.android.mail.eassvc.EASAppSvc$EasAuthenticator.addAccount(EASAppSvc.java:342)
W/System.err( 1930):    at android.accounts.AbstractAccountAuthenticator$Transport.addAccount(AbstractAccountAuthenticator.java:1
29)
W/System.err( 1930):    at android.accounts.IAccountAuthenticator$Stub.onTransact(IAccountAuthenticator.java:67)
W/System.err( 1930):    at android.os.Binder.execTransact(Binder.java:288)
W/System.err( 1930):    at dalvik.system.NativeStart.run(Native Method)
I/LockUtil( 1930): [ NA ]- release WifiLock: MAIL_BLK
D/WifiService( 1287): releaseWifiLockLocked: WifiLock{MAIL_BLK type=1 [email protected]}
D/WifiService( 1287): enable and start wifi due to updateWifiState
I/LockUtil( 1930): [ NA ]- release PowerLock: MAIL_BLK
D/EASAppSvc( 1930): [ NA ]< createAccount:
W/EASAppSvc( 1930): [ NA ]addAccount faile (-1)
D/EASAppSvc( 1930): [ NA ]BackupManager.dataChanged()
D/AccountNameSetting( 1930): [ NA ]callback: finish account setup
Can't really understand what number my device fails to parse. Any idea?
1st December 2010, 12:45 PM |#40  
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Factory reset phone, and added account again....still calendar will not sync, but will sync on touchdown.

Hopefully android 2.3 will have a fix.
1st December 2010, 05:55 PM |#41  
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I got my Desire HD week ago and it came with latest ROM already, nothing to update. We have also Exchange 2010 with SP1. Email works like a charm with this phone. Autodiscovery worked, mails, contacts and calendar objects sync just fine.

Only thing that I don't like is that it syncs only Inbox folder automatically just like Samsung Galaxt S, I use many folders with server side rules so I have to manually go and check every folder if there's new mail.

Maybe I have to install Touchdown again because it syncs all folders(you can select which folders) and when you open folder list it shows folders with new unread emails bolded.

If HTC adds this functionality to mail client it would be perfect!
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