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[Q] My Contact List Reset?!

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By bmazloum, Senior Member on 20th February 2011, 02:43 PM
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Woke up today, went to my call history and noticed that it didn't list any names. Instead it had everyones phone number. When I clicked a number to dial, it showed their name. So I reset the phone, numbers still showed. I cleared the list, and dialed a new person. Everything back to normal.

Then, when trying to call someone later on today, I noticed something else. All the links that I had made (Live + Facebook contact) were unlinked.

Anyone have a clue why this happened, or has anyone else experienced it? I hate having to relink everyone again.
20th February 2011, 03:37 PM |#2  
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Glad to know I'm not the only one that had this happen
Went thru the same process of rebooting & pulled the battery
The call history just mysteriously lost all association to the names?
New calls are showing up ok
I'm guessing that some AT&T system reset is the culprit
20th February 2011, 03:52 PM |#3  
Casey_boy's Avatar
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Originally Posted by bmazloum

All the links that I had made (Live + Facebook contact) were unlinked.

+1 on this bit.

I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
20th February 2011, 04:22 PM |#4  
saldawop's Avatar
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Although not the same, I am having a problem with my contact pics on the People tile on the homescreen. It looks as though all the pics I added myself are showing up as blue squares , Facebook pics are showing up ok. When I go into my contact list all pics show up correctly.
20th February 2011, 04:26 PM |#5  
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This happened to me too once, I figured it was just a bug... That and the call history being delayed at times... Calls won't show up for a few minutes randomly... Had only happened about two or three times.
20th February 2011, 04:49 PM |#6  
hoaisonongame's Avatar
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I had the same problem last night, too.
I guess that it is the problem came from Hotmail server. It was corrupt when syncing and then all my contacts were reset and sync again. It made Live contacts and linked-facebook contacts unlink...

Cmon MS, hotmail must be stable like rock or user will have this problem again
20th February 2011, 11:08 PM |#7  
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HAd same Problem
Just about a hour ago all my contacts unlinked and i als lost all my home screen contacts they just vannished from my home screen.
20th February 2011, 11:43 PM |#8  
Senior Member
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Did not encounter this issue but I do agree MS should improve the live mail service...
At least make contact editing as good as gmail...
21st February 2011, 01:37 AM |#9  
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i also encountered this waking up this morning.
21st February 2011, 01:45 AM |#10  
Oscardog777's Avatar
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Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
21st February 2011, 01:51 AM |#11  
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i am on a trophy, so yes, it's built into the phone with a micro SD. given the amount of people who all experienced this at about the same time, i would say it would be something to do with the server.
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