I hate how difficult Samsung makes it to download their firmware.
6 Customer Support Representatives from Samsung representatives have flat out lied to me at this point via their chat screen.
No reply to a posting on their community forum:
https://us.community.samsung.com/t5...Firmware-amp-Help-with-SSID-Boot/td-p/2252152
Causing: 2 trips to Best Buy with false appointments that were emailed to me by Samsung.
I like Samsung tech - it's in everything, but this kind of thing does not happen with Apple products or their support people.
At this point – I would say Samsung is responsible for all terrorist attacks related to security vulnerabilities within the firmware for their hardware, because they make the original software difficult to download and this forces other websites to host firmware that may or may not have security vulnerabilities.
Why – because they typically lose legal suits intentionally in order to win market share and in order to win market share they have to make their own technology difficult to copy while infringing on the patent rights of others.
But hey – I just want my watch fixed. The rest is for WW3.
Yes - tried this R805U file through Odin, will post it if I can get it to work. Also tried other firmware files. Issue: Geographic regions locked to Europe. Flashed CSC and PIT file on separate occasions. Got new firmware to work - no impact to geographic regions that could be selected.
Will try this specific file again:
filename:
R805USQU1CSL2_Tizen_4File_USA (OYN) .zip
This firmware works well and brings the watch back to what appear to be factory default settings. However - flashing all 4 files has had no impact on what geographies can be selected.
Also: *#272*IMEI# to change the carrier reboots the watch and appears to do a reset of the OS to some degree - but still, no change in geographic regions.
Wow, this just gets better. So after being routed to Best Buy incorrectly twice I mail the watch in with an on-phone repair cost of $70.31 Samsung then emails me back a repair cost of $303.05 citing that the GPS on the watch does not work. This is a flat out lie because I already use the watch specifically with a GPS application that showed a GPS readout.
HOWEVER - the Barometer on the watch IS broken which they do not mention at all, and the geographic locations stored in the firmware ARE broken.
So - no firmware available from their website to repair this problem, 6 representatives giving all kinds of misnomer advice, 2 trips to Best Buy, 1 confirmed phone call, and 1 false service report with a cost 50% greater than what I purchased the watch for on Amazon and which was different than what was quoted over the phone.
Samsung - this isn't ok or ethical.
