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No connection in WCDMA

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By G9Amateur, Junior Member on 28th December 2016, 01:26 AM
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Hi all,

My wife is unable to get a connection in WCDMA on her Z1C. Sometimes she get LTE data but in both modes she can't make or receive calls. Only in GSM mode. It happened on and off after she had it in airplane mode but now GSM is the only mode that works.

I tried almost everything, latest firmware 5.1.1. Tried my sim card which receives WCDMA fine in my Z3c and it didn't work either in hers. Checked the APN too - same as mine.

Do you have any ideas? Am about to send the phone for repair...
 
 
28th December 2016, 09:39 AM |#2  
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Try to set both antenas in the service menu. Read instructions in red when u get there .
28th December 2016, 03:54 PM |#3  
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Hi Zlata,

Thanks for your reply.

Very good suggestion. However I already tried that a couple of times
10th October 2017, 03:01 PM |#4  
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Update. Was sent to repair and Sony changed the circuit board. Was a hardware problem
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