It's not the HDMI, it's a USB issue. That's why no keyboard, mouse, etc. The display shows webtop fine.edit: this is a bit of a longshot, but maybe double check that the HDMI connection on your phone is clean? Kind of like the SNES days with the game cartridges.
Anyway, I'm sure I'll be sorted today. I wondered if the "B" in the serial number denoted B-stock. Guess i will find out.
<edit> Motorola escalation team cannot find the serial number for my lapdock in the system and have placed a ticket which will take up to 72 hours to come back. I will update as I find out more given that this type of situation could exist for others.
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