so I had Tmo Shadow data plan for $10 bucks, and recently switched to MyTouch 4G and obviously lost internet, Tmo rep upgraded my plan to 5GB data and looks like I am still paying $10 bucks.
$10 data plan...
- Thread starter kolyan
- Start date
Might "look" that way, wait till the bill comes though... don't get the 5GB plan. the 2GB plan is more than enough. Just connect to wifi while you're home. I have 2 GB and don't even use half of it.
Hit Thanks if this helped.
Hit Thanks if this helped.
Are you referring to web2go? The MT4G isn't supposed to be compatible with the web2go.
Can you log into my.t-mobile.com and find out what they have you at?
yes. i had web2go on Nexus. bought MyTouch 4G (used) and could not connect to internet, called tmobile and they switched me to 5GB data plan for the same price, at least thats what rep said.....and i asked him twice to make sure there are no additional costs. my plan at tmobile.com is 500 min + 5GB 4G data for $39 bucks. This month is prorated so its not 100% clear. Its still $39 bucks, but data is split 8 bucks of web2go and 3 bucks on 4G web
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I have something similar. My sensation (international version) didn't work, so I was going to get the Android Preferred but I didn't want to extend my plan 2 years because of AT&T. They gave me $10/month off for taking the Android Preferred with 2 years extension... - okay, I checked and this shows up as credit adjustment under the main family account
I asked too and after consulting a manager the rep offered 5GB for $25 a month. (Its usually more). I just took the 200MB plan. ($10)
You're lucky
Well not that lucky. Turned out that rep LIED to me. (I asked him many times if I will still be paying $10 for my 5gb data and he said yes) 1st month I did end up paying $10 bucks, but 2nd month they charged me $25. I called them up and they refunded me $15 bucks and I also had to switch to Valve plan with 2-year contract. Now I get 2GB data for $10 bucks. My bill used to be $40 with 5GB and now its $45 with 2GB. (i only use 1.5-2.0GB max though)
I was pretty pissed....not really because I had to switch, but because of that STUPID rep.
I was pretty pissed....not really because I had to switch, but because of that STUPID rep.
never agree to the solutions they offer. Always ask them to fix the problem and remove whatever they added to your account.
then go to the store and start over. the "fixing" is always good on their end. it's on the books. you just agreed to a 2yr contrat w/out even a free phone
then go to the store and start over. the "fixing" is always good on their end. it's on the books. you just agreed to a 2yr contrat w/out even a free phone
For me there was no other solution, and there was no contract either. $10 200MB and then "unlimited" 2G
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Correction, the T-mobile rep LIED to me too. Even after I repeatedly verified. There are overage charges on the $10 data plan. (They removed it for me after I called, but only once)
There are no overages only if you are on the "Value" or "Classic" plans. I am on the old even-more-plus no-contract plan.
Note: Only the classic plan lets you get a subsidised phone. And switching to "value" or "classic" both require a 2 year contract.
Sad t-mobile, sad.
I dont know where people get that Tmobile is #1 in customer service.....every single time I call its a lie after lie......followed by another lie
They are usually nice on the phone...compared to att. No other carrier can match their rates either.
(5 lines, 1000 min , 3 lines with 2GB high speed data then unlimited 2G for $95/month)
(5 lines, 1000 min , 3 lines with 2GB high speed data then unlimited 2G for $95/month)
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