Unable to make any call or texts, but data is working
Prior to texts and calls not working (also the fingerprints I had registered had suddenly stopped working), I LUCKILY made a backup using this tool and saved it to my PC. So after texts and calls stopped working, I used "EFS Professional" to restore my backup, which it said it completed successfully. I then rebooted my phone. I was relieved to find that my fingerprints was now working again,
BUT calls and text are still not working at all. I am not sure what to do at this point. Any assistance would be greatly appreciated.
---------- Post added at 04:52 AM ---------- Previous post was at 04:01 AM ----------
Prior to texts and calls not working (also the fingerprints I had registered had suddenly stopped working), I LUCKILY made a backup using this tool and saved it to my PC. So after texts and calls stopped working, I used "EFS Professional" to restore my backup, which it said it completed successfully. I then rebooted my phone. I was relieved to find that my fingerprints was now working again, BUT calls and text are still not working at all. I am not sure what to do at this point. Any assistance would be greatly appreciated.
First I flashed stock
everything: Flashed the newest stock rom using odin (OG5), factory reset multiple times (Recovery and through settings).
Next (after it still didn't work) I went into settings and started messing around with the Self Device Activation ("Activate this phone" link in settings).
I clicked the three small dots in the upper right hand corner and selected "Reset Cellular Data". Phone then restarted.
Then immediately went back into Self Device Activation and it asked if I would like to Activate, (So I clicked YES!!!).
Dialog popped up that said "writing to device.." then it completed successfully. Device then rebooted (again).
Once it started back up more dialogs popped up saying "Updating PRL" and "Updating Profile."
After they completed, I went and tested my luck with a call and
POOF, it worked!
Tested text messages and it worked as well.
I have no idea why this worked or what was "written to my device," but my phone is now working as expected and it saved me a trip to the Sprint store!
Thanks again to Dr.Ketan as your backup most likely allowed me to find the fix! :victory: