Tough cookie for me bud! I hope someone else here has more experience with the matter...I am using Mi-Xplorer but the JPG files are gone. Even when I turn on the "show hidden files" option. I still have that corrupted file spinning and I still can't delete it. I have many other folders with pics. in my internal storage and they are still there, they didn't "disappear" or got deleted. What is surprising the hell out of me is the fact that all the JPG pictures taken with the stock camera and GCam that were located in the original DCIM/Camera folder are gone and the videos which I recorded with Gcam and Stock camera are still there. The only way I can explain what happened is maybe the internal storage tried to fix that corrupted image that was processing continuously (and still is btw) by deleting it , and in the process, it deleted all the image files that were/came from the default DCIM/Camera folder. My mistake was moving those files within the same storage, I should have moved them to my laptop instead. I am running out of options on how to get those pics. back so I'm thinking to do a hard reset of the phone and maybe hope to get some of the pics back with some recovery software.
I remember the size of the folder where I moved the pics and videos. It used to be almost 8 GB, now it is 3.4 GB because all the pics are gone and only the videos are still there.
a link where some users have experienced the same issue with Samsung devices:
I have just gone to the gallery on my S10e and 99 % of my photos have gone, including all of my albums (about 10). I am unable to find any of the lost albums and pictures in my files. I have tried DiskDigger which was also no use. I ran a software update after that nothing else. Any ideas?eu.community.samsung.com
Could you however, try some of the higher rated recovery software from now, before you try to reset the phone?