General 23 ultra screen defect - right bottom corner - mine as well...
- Thread starter aureum
- Start date
Correct decision. At least one review site has the balls to call like it is, a defect.
Knowing Samsung's history, defect handling track record and their lacksidaisical support I would've return it the next day for a cash refund at this point. Lamination defects tend to propagate over time, ask Boeing or Airbus. The phone corners are high stress areas to begin with. At this price point it's completely unacceptable even if it's just cosmetic.
I have a galaxy s8(5 years old), mint condition as it was in a case and screen protector on,still functional 100% apart of screen burn. The amoled panel is perfect, my previous s22u,s22u, note 8,9,10 and 20 were perfect,why i can tell this with certainty is because on all of them i installed a screen protector on. I use a flash light to be able to see dust particles,like this i saw the dent on the 1st s23u.
I don't care about cosmetic issue or not, it is a manufacturing defect ,is like you buy a brand new car with a dent on the bonnet,the car function perfectly right,but it is a brand new car you wanted to be perfect,same in this case
A indentation in a laminate implies something is missing or misshaped.
Wonder how many batches where effected or is it randomly present in most production runs? It had to have been noticed by QC...
I returned the phone to the warranty and they told me that they will contact you within two days
Photoelasticity can be used to gauge the stress points in the glass used in the display. Samsung claims there are multiple thin layers of very thin glass laminated onto the display that provide waterproofing.
Polarized light viewed through a polarized filter will light up stressed* areas like a Christmas tree... why hasn't anyone done this and shown the results?
This technique is likely used by Samsung QC during manufacturing.
All you need is a cam (or view eye) with rotating polarized filter, a polarized light source ie another polarized filter in front of the light source. This is a more accurate variant of the more primitive above technique.
*invariably all glass will show these stress lines. Generally more highly stressed areas are more likely to fracture. Stresses between laminations will show up as well.
Tempered glass exhibits an interesting crosshatch pattern revealing secrets to it's strength.
Polarized light viewed through a polarized filter will light up stressed* areas like a Christmas tree... why hasn't anyone done this and shown the results?
This technique is likely used by Samsung QC during manufacturing.
All you need is a cam (or view eye) with rotating polarized filter, a polarized light source ie another polarized filter in front of the light source. This is a more accurate variant of the more primitive above technique.
*invariably all glass will show these stress lines. Generally more highly stressed areas are more likely to fracture. Stresses between laminations will show up as well.
Tempered glass exhibits an interesting crosshatch pattern revealing secrets to it's strength.
I just exchanged an S23 Ultra with build date 1/11/23 made in Vietnam for one with build date 1/19/23 made in Korea. There is no screen defect on this one. There is still some minor color shifting on white theme but it looks more like the S22 Ultra screen. There were 3 in stock and 2 were made in Vietnam, this was made in Korea. Was the restocking fee worth the peace of mind? Oh yeah.
Another bonus is that the screen is much more responsive on this new device.
Another bonus is that the screen is much more responsive on this new device.
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To put in context my perspective, this phone was essentially "given" to me, so perhaps I've got less bias than many here about this. It was "pre-ordered", Made in Vietnam, 1Tb version.
Been trying really hard to see the "issue" on mine - if it's there, it's very subtle and there's no way I would ever have picked it up if it wasn't specifically demonstrated how to reproduce it. I've seen multiple pictures/videos of this, and I agree some people's devices have it relatively obviously.
Mine is so subtle that I wonder if it's a trick of my mind that is "willing" it to be there sometimes. I think I've convinced myself that it's there but on a very subtle level only. The way I've convinced myself is looking at the other 3 corners of the phone and seeing the subtle differences in light reflection - it's perhaps slightly more "wavy" in the bottom right corner, or at least the "bolded edge-reflected light" is a bit thicker.
Overall my main point is that it's likely very subtle on a lot of devices, although it appears some batches have it more obviously than others. Another point is that it's really hard to actually reproduce it, as I think you basically need to look at the screen at quite specific angles in relation to a very bright "pinpoint" light.
Finally, I'm quite skeptical that this "issue" will lead to anything functionally detrimental. But open to be proven wrong!
Been trying really hard to see the "issue" on mine - if it's there, it's very subtle and there's no way I would ever have picked it up if it wasn't specifically demonstrated how to reproduce it. I've seen multiple pictures/videos of this, and I agree some people's devices have it relatively obviously.
Mine is so subtle that I wonder if it's a trick of my mind that is "willing" it to be there sometimes. I think I've convinced myself that it's there but on a very subtle level only. The way I've convinced myself is looking at the other 3 corners of the phone and seeing the subtle differences in light reflection - it's perhaps slightly more "wavy" in the bottom right corner, or at least the "bolded edge-reflected light" is a bit thicker.
Overall my main point is that it's likely very subtle on a lot of devices, although it appears some batches have it more obviously than others. Another point is that it's really hard to actually reproduce it, as I think you basically need to look at the screen at quite specific angles in relation to a very bright "pinpoint" light.
Finally, I'm quite skeptical that this "issue" will lead to anything functionally detrimental. But open to be proven wrong!
hand-filer
Senior Member
No screen abnormalities that I can see.
Production location: Korea SEC
Production Date: 03-02-2023
Production location: Korea SEC
Production Date: 03-02-2023
EtherealRemnant
Senior Member
If it's still impacting newly made phones, it's obviously not a defect, exactly as they said.
For the record, mine is exactly the same size as it was on release day. Just a very tiny almost imperceptible blip that I never would have even noticed were it not for people pointing it out online.
For the record, mine is exactly the same size as it was on release day. Just a very tiny almost imperceptible blip that I never would have even noticed were it not for people pointing it out online.
Mine is produced in May 2023 in Vietnam for the Australia market, has that wrinkle. I don't think that's a big deal anyway.
I am sending my phone for warranty for a different reason though (vibration seems to rattle near the Spen and loose power button).
It depends on the degree of blur as well as location. A small amount blurring near the outside edges is normal. The less blur near the center region the better. It can also vary between lens of the same model. However most lens including ones the cost thousand$ have varying degrees of blur across the lense. The degree of blur matters. Some small amount of blur is always present.
No one has published the measured degree of blur on S23U lense/cam that I know of. This just makes it harder for you the end user to make an informed decision.
What all the above means is Samsung is likely being less than honest to what's going on here. Typical Samsung bsing like a little kid rather than correctly explaining the blur difference between lens or stating their blur specs and tolerances. Samsung's QC doesn't seem very tight anymore. This is another indication of this.
I'm not impressed by Samsung's upper management; to be blunt, it sucks. You know what that means if true... nothing good.
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Blackhawk has not had a Samsung flagship phone since the S10+ which is now on quarterly updates and by end of 2023 it will be on bi-annual updates and will never get any future android versions. By 2024 it will be obsolete and worthless from a security and software stand point But he loves the thing so much that nobody else is allowed the satisfaction of enjoying a newer model
He just reads Samsung this, Samsung that and reposts it here. It's not based on any actual hands on experience with an actual phone in hand. He has been bashing every Samsung phone since the S20 series released in 2020.7
I found nothing disrespectable about the comment. What I do find disrespectable is a certain individual that constantly runs down everything not an N10+. I also find it concerning that the moderators allow disrupters of his ilk to continue to get away with this type of obnoxious behavior.
It really ruins it for the majority that are looking to engage in meaningful dialog.6
I told him exact same thing in other topic, as it looks like he creates them only to moan about s23, but to return the device you have to have it first
6
This place is way too over moderated. That's not even rude. Fear mongering = "the action of deliberately arousing public fear or alarm about a particular issue" which is exactly what is being done here by someone who doesn't even have the phone and always has to talk down about every single other phone while holding onto his N10+ for dear life. Every little issue that gets reported he blows up into a big thing warning people not to get the phone or to return it. It gets old. I'm not the only one who's sick of it. You guys wonder why people like myself who have been here for years (2007 in my case) are leaving and it's exactly because of this crap. He gets away with this stuff while we get scolded like toddlers5It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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