Question 2FA Google Phone Prompt not working?

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nxt

Senior Member
Is anyone's Google Phone Prompt 2FA working on the Pixel 6? I found two other people on Pixel Reddit that has an issue with their Pixel 4a and the issue started after updating to Android 12. I too have Pixel 4a and can't get Google Prompt to work on either phones.

I have an old Moto e6 on Android 9, I signed in and right away Google Prompt works worked fine on my previous S20 week before I got my 6.

I've tried everything on my Pixel 6 to try and get it to work, just won't. Signed out of Google on phone and sign back in, made sure Play Services is updated, cleared data in Play Services, etc...
 
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roirraW "edor" ehT

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Works for me. I think there's always one more place where you have to set things. :D I don't particularly remember four days ago where exactly I got to where I needed to, somewhere in Google's Security section.

1635712154340.png
 

Flippy125

Inactive Recognized Developer
Jan 14, 2010
1,030
342
Las Vegas
Google Pixel 6 Pro
I was having the same issue after wiping and rooting, and managed to fix it by doing the following:
1. (From your computer) Go into your Google account settings > Security checkup. Sign your Pixel out.
2. Sign back into Google from the notification you should receive on the phone a few seconds after
3. Clear all data for Google Play Service and (this part may be unnecessary but I did it) open the Google app to make sure it starts back up
4. Make sure background data is enabled for Google Play Services. If it is, you should be good to try again.
 

nxt

Senior Member
I was having the same issue after wiping and rooting, and managed to fix it by doing the following:
1. (From your computer) Go into your Google account settings > Security checkup. Sign your Pixel out.
2. Sign back into Google from the notification you should receive on the phone a few seconds after
3. Clear all data for Google Play Service and (this part may be unnecessary but I did it) open the Google app to make sure it starts back up
4. Make sure background data is enabled for Google Play Services. If it is, you should be good to try again.
I've done various combinations of this before, and just tried it again per your instructions, still no go.

EDIT: I figured it out, it was the Device & App Notifications setting in Notifications. Make sure Google Play Services is allowed/enabled. So weird why it wasn't in the first place!
EDIT2: Hmm it worked once to set it up, now trying to sign in on another computer and Google Prompt not popping up on my phone.
 
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ckupsco

Senior Member
Aug 10, 2010
142
30
I am seeing the exact same behavior, it works once for me to set it up, but not when I actually sign in. The prompt shows up on my work phone with android 11 but not my pixel pro. The "use your phone to sign in" works fine. Google One support has been zero help. The idiots keep telling me that 2fa is text message only or they send the same steps over and over again. SIGH. My account is on my kids pixel 4a with Android 12 and they get the prompts as well.
 

Morgrain

Senior Member
Aug 4, 2015
951
1,086
I also have some issues with 2FA google phone prompt. It works without a problem on my P3 and P4 XL, but only occasionally on my P6 XL. It (in about 60% of the cases) either won't even show or it bugs out (error bla whatever after using the prompt). It's very unreliable as of now, and it's not solely an Android 12 issue (both P3 and P4 run A12 and work).

I guess its another software bug we can pile on the P6 in combination with A12^^
 

alexpowermetal

Senior Member
Jan 24, 2011
155
89
Those with problem, can you try something? Reboot your phone, wait 2-3 minutes till it's fully booted and try to sign in on other devices to see if you'll get a pop up on your Puxel 6 pro. I found for past week that lots of notifications started to delay for hours. Not all notifications but most of them. For example Gmail, Home Assistant, Aliexpress, etc. And pop up for 2fa as well. I found that reboot fixes problem for short period of time and then problem returns. It started suddenly as I said about a week ago. Can someone confirm that after reboot they get pop up for 2fa?
 

xdabert

New member
Dec 22, 2010
1
0
I just fixed this for myself. I think this issue started for me after an Android OS upgrade plus factory reset.

Open your Google account settings from the smartphone you want to setup as a 2FA security key.
  1. Manage your Google Account
  2. Click on Security Tab
  3. Select 2-Step Verification
  4. Click on Security Key Chevron
  5. Click on Add security key
  6. Follow the prompts to add your current smartphone as a security key
Screenshot_20230330_110343_Google_Small.png
 

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    I actually just addressed this in one of my threads, figured I'd repost here in hopes it helps someone. My reader works 95% of the time

    ...
    Wrong topic?
    1
    Is anyone's Google Phone Prompt 2FA working on the Pixel 6? I found two other people on Pixel Reddit that has an issue with their Pixel 4a and the issue started after updating to Android 12. I too have Pixel 4a and can't get Google Prompt to work on either phones.

    I have an old Moto e6 on Android 9, I signed in and right away Google Prompt works worked fine on my previous S20 week before I got my 6.

    I've tried everything on my Pixel 6 to try and get it to work, just won't. Signed out of Google on phone and sign back in, made sure Play Services is updated, cleared data in Play Services, etc...