3.1 update pulled mid release? -That's what Acer Support says. "New Build Tomorrow"

[monsieurtalbot]

3.1 update pulled mid release? -That's what Acer Support says. "New Build Tomorrow"

So earlier today, I finally received my 3.1 OTA update notification....

I wasn't ready at the time to initiate it, so I declined, unfroze my bloat apps, un rooted, and then attempted to manually check for updates.

It says my device is "Up to Date"

Obviously, I hadn't updated, and am still on 3.0.1, so I called Acer tech support.

According to representative, Acer pulled the 3.1 update mid-release today. Supposedly due to a bug causing some devices to not take the update.

"They will be re releasing a new build of 3.1 later today or tomorrow" he said.

So here I sit, on 3.0.1, and am giving the community a heads up that they might be getting yet another OTA update. MAYBE. That's at least what was understood.

Anyone else having this issue? I know they're rolling out they update gradually, but I would have figured I would have been able to manually initiate the process.

 

[Vereynn]

I ended up having to download/install 4x before mine "took" yesterday, just hope they push an incremental update as well with a different build number.
One of the failures came back as an "invalid file" before it even rebooted into recovery; the other 2 fails were because I hadn't rolled back all of the system files I'd replaced.
Maybe they're fixing the "invalid file" issue?

 

[rgouyet]

I had the same trouble today. Yesterday evening and this morning, I was able to update to 3.1 OTA. But as i had no time to do this, I was expecting to do the update this evening.
And now, it says that my device is up to date. (3.0.1)
I will wait tomorrow.

 

[Africanjedi]

Thanks for the heads up. I was wondering why I could not update to 3.1 today

 

[nytrojen]

Well that makes sense. When I was installing the update it took me 6 attempts: 4 times it just stopped downloading and restarted randomly and once it said "installation invalid" or something along those lines. Thankfully it worked in the end, although Kobo reader doesn't seem to work at all anymore. Keeps FCing

 

[Shrike9]

Thanks for the heads-up. I ran the update after I got home from work tonight. I got some sort of error, and it booted back into 3.01 just fine. I manually checked for the update again, and now I'm getting "Your device is up to date".

 

[Fluffbutt]

Looks like I was right in a previous post where I said it'd be best to wait for 3.1.1!

And all those fanbois attacking me over it.. LOL!!

 

[tatoori]

Weird- Mine said update was available yesterday evening and I did it and it worked (UK time). It shows as 3.1 now, but the file it downloaded was some weird file name containing 4.0.11 or soemthing similar? Must admit haven't played around thoroughly to see if there's any difference- waiting for weekend.

When they re-release do you think I'll get the 'fix' for whatever was wrong??

 

[FloatingFatMan]

Weird- Mine said update was available yesterday evening and I did it and it worked (UK time). It shows as 3.1 now, but the file it downloaded was some weird file name containing 4.0.11 or soemthing similar? Must admit haven't played around thoroughly to see if there's any difference- waiting for weekend.

When they re-release do you think I'll get the 'fix' for whatever was wrong??

Depends entirely on what they're fixing. If it's just something to do with the updates failing, then why would they need to update devices that already have it?

 

[tatoori]

True- I thought they'd just do a blanket update for all to get all tablets with the same 'build'- easier to maintain if needed- like they do at work for IT purposes.

Also I was not rooted, not sure if that would have made a difference! (I'm a basic user but learning through xda!)

 

[Bryan858]

I lost my opportunity to install 4.010.08. Two days ago I got the notice of an update. I tried to hold off as I wanted to see if I could capture the update and share it with others. After I got off work the next day and with some alogcat info I tried to check for updates and it was gone. Now I'm stuck on 3. 01 still. Hopefully they push out the update again as this time ill be ready.

Sent from my SO-01B using XDA App

 

[NeoGauge]

Well that makes sense. When I was installing the update it took me 6 attempts: 4 times it just stopped downloading and restarted randomly and once it said "installation invalid" or something along those lines. Thankfully it worked in the end

I was using my Epic 4G wifi tether when it kept restarting. I thought it was that playing games with me.

Sent from my Acer Iconia A500 using XDA Premium App

 

[Zaslav]

I just got updated to 1.139.05 Gen 1

But still no 3.1 update what is going on? Aren't we supposed to get the update today?

 

[dude64]

I just got updated to 1.139.05 Gen 1

But still no 3.1 update what is going on? Aren't we supposed to get the update today?

I think they were supposed to push the update today, but I'm not seeing anything yet either. Anyone got any official word?

 

[andyng007]

My is 3.0.1. I run the update check and it says "your device is up to date."
Would it let you update to 3.1 if it had been rooted?

 

[dude64]

Just chated with ACER support. Well, not exactly very knowledgeable, so I would take it with a pinch of salt. But, what I was told is the update will be pushed and can not be initiated from the user end and I should be getting it soon. Also it is Google and not Acer responsible for rolling out the update. Make of it what you will.

 

[kjy2010]

True- I thought they'd just do a blanket update for all to get all tablets with the same 'build'- easier to maintain if needed- like they do at work for IT purposes.

Also I was not rooted, not sure if that would have made a difference! (I'm a basic user but learning through xda!)

Well it's "today", and it's still not here lol ...anyone surprised?

 

[kjy2010]

Just chated with ACER support. Well, not exactly very knowledgeable, so I would take it with a pinch of salt. But, what I was told is the update will be pushed and can not be initiated from the user end and I should be getting it soon. Also it is Google and not Acer responsible for rolling out the update. Make of it what you will.

They told me the same thing in different words. "We just make the hardware, and Google is responsible for the software". Didn't expect that response!

 

[muqali]

They told me the same thing in different words. "We just make the hardware, and Google is responsible for the software". Didn't expect that response!

Yea, except you locked the bootloader Acer.

 

[kjy2010]

Yea, except you locked the bootloader Acer.

Sorry, the sarcasm was lost on me at first lol