3rd Whitedome Glass Failure. All after perfect installs & NO ISSUES until 3 weeks

[hbk_seanmichael]

3rd Whitedome Glass Failure. All after perfect installs & NO ISSUES until 3 weeks

Okay I am getting a little annoyed now..

I bought the whitedome glass for me and my wifes Note 8. Perfect installation. Glue spread perfectly and covered the entire screen. Dried perfectly not 1 bubble or spec of dust. 3 weeks later I wake up one morning and one of my edges looks like it lost adhesion and its peeling up and you can see the bubble/smudged glue under the screen not sticking to the glass of the phone anymore.
$50 later I ordered a new one and installed it again the same way. Perfect spread. No bubbles no dust nothing.

2 days after I put my new one on, my wifes phone starts doing the same thing!!! Now I have to order another one for her?
What a scam $50 bucks for it just to keep peeling up on the edges after 3 weeks... randomly overnight too... Only thing I can think of is CHEAP glue causing the issue. Amazon is prone to sending FAKE and CHEAP replacement items even on their "verified" sellers. Colognes, lotions, jewelry etc..

I contacted the manufacturer and they did not reply... on Amazon I contacted the seller and he said "Ask Amazon"... great customer service. FRAUDS.

 

[mcdanielvzw]

I'd be furious too and would find another solution if I paid $50 for each glass. I just had to replace my glass today because the upper right corner came "unglued" - luckily I got a couple when Whitestone was having a blowout/EOL sale for nothing.

 

[hbk_seanmichael]

I'd be furious too and would find another solution if I paid $50 for each glass. I just had to replace my glass today because the upper right corner came "unglued" - luckily I got a couple when Whitestone was having a blowout/EOL sale for nothing.

How did yours come unglued? Me and my wife have no idea what could have happened. It was literally overnight one day.

I just bitched to amazon on their chat and they sent me a new one for free and refunded me one of the charges. Thats great and all but this is now the 2nd one on my wifes phone and i am already on my 2nd so what if they keep coming "unglued"...

 

[Huey85]

mine's been going strong for a month and a half now.. no bubbles and no signs of adhesive wearing/screen becoming unglued. Also using it alongside a Spigen case too. I'd go so far as to say that the sceen protector is in 95% perfect condition since the install. Barely a hairline scratch to be seen.

 

[ttzap]

Like Huey above, I've been using mine since Oct ~15th with no issues. It sounds like it could be curing issue if it happened twice where it's losing adhesion. Try using the sun to cure instead of the included lamp.

 

[Kawaisa]

It's happened to mine also. It started losing adhesion on the right side of the screen out of nowhere. There was nothing touching that side of the screen so I was able to rule out anything pressing against the screen.

 

[mcdanielvzw]

How did yours come unglued? Me and my wife have no idea what could have happened. It was literally overnight one day.

I just bitched to amazon on their chat and they sent me a new one for free and refunded me one of the charges. Thats great and all but this is now the 2nd one on my wifes phone and i am already on my 2nd so what if they keep coming "unglued"...

I'm sure mine happened from excessive pressure on the TGSP in the upper right corner. It's a tight fit in my front pocket of my jeans. Hopefully it doesn't happen again.

 

[masri1987]

i got my whitestone 5 days ago, applied perfectly, everything is fine except that the glue on the right side of the edges are starting to show as white along the edges, a simple swipe of an alcohol pad took care of that

 

[irock1985]

Mines been perfect on my Note8 and my wife's S8+ for over a month

 

[illitirit]

wierdly mine has the same lift area as yours op. Although i want to say it was my fault cause i noticed it right after I went camping. So something must have happened while I was drunk roasting marshmallows

 

[Ricey]

wierdly mine has the same lift area as yours op. Although i want to say it was my fault cause i noticed it right after I went camping. So something must have happened while I was drunk roasting marshmallows

Whitestone should add a disclaimer, "Do not use while drunk roasting marshmallows"

 

[borijess]

I don't know if any of you have tried this. I had some bubbles come up on the top corner of my Whitestone Dome. Due to the case pushed a bit on it. It started late Saturday and continue to get larger. I was already contemplating replacing glass. I said let me give the heat gun a try. So I went ahead and heated that section up and then massaged it out. Now the bubbles are gone. I don't know if this is going to last. But as of right now I am bubble free. I did not cure it again but it might help after you massage bubbles out. I am at work and do not have my UV light with me.

 

[hinnn]

As a lot of reviews mentioned, this glass can be broken easily.

 

[chacho_2me]

Good for you guys that installation was perfect. Mine was a total waste. And i believe i received a scrap glue

 

[Harleycollin]

My 2 cents worth... I installed Whitstone the first day on receiving my phone (sept 15) everything ok and was happy with the product, after doing my homework, brought a Caseology [Parallax Series] super fit and I was a happy-chappie Beginning of this week my phone fell.... no bs, a max 4cm, from the bathroom cabinet top into the first draw, it splinted heaps, I thought **** but ok better that than the phone right, now comes the shock looking for the replacement glass, guess what, they want another 40 euros, I've paid over 50 for the set, getting expensive! I contacted and wrote to Whitestone saying I only need a glass without anything else, could they give me a better price. They haven't bothered to answer me..... to which I'm using now AmFilm Dot Matrix 3D Curved Tempered Glass Screen which costs 12 euros and satisfied with. Cheers Collin.

 

[MaelstromXC]

My 2 cents worth... I installed Whitstone the first day on receiving my phone (sept 15) everything ok and was happy with the product, after doing my homework, brought a Caseology [Parallax Series] super fit and I was a happy-chappie Beginning of this week my phone fell.... no bs, a max 4cm, from the bathroom cabinet top into the first draw, it splinted heaps, I thought **** but ok better that than the phone right, now comes the shock looking for the replacement glass, guess what, they want another 40 euros, I've paid over 50 for the set, getting expensive! I contacted and wrote to Whitestone saying I only need a glass without anything else, could they give me a better price. They haven't bothered to answer me..... to which I'm using now AmFilm Dot Matrix 3D Curved Tempered Glass Screen which costs 12 euros and satisfied with. Cheers Collin.

Similar experience in terms of customer services, there's a problem with the glass I got. I contacted them via Amazon and they said they would send me another kit. However, it has been 20 days since and I got nothing. I message them again a week ago and no response.

 

[Kawaisa]

Similar experience in terms of customer services, there's a problem with the glass I got. I contacted them via Amazon and they said they would send me another kit. However, it has been 20 days since and I got nothing. I message them again a week ago and no response.

They said they would send a replacement but I have yet to receive anything and they never responded to the following messages, just the initial one.

 

[pricey2009]

Glad I read all the feedback regarding this screen protector on here, I was looking at purchasing one but they definately won't be getting my money now!

They sound like a very shady company.

 

[mcdanielvzw]

I think the glue has an issue with dealing with pressure after being cured. Now, I have beginnings of lines on the left side of my phone with the 2nd install. It's either a case of pressure/glue, or a case of manufacturing inconsistencies with the "flatness/curves". Surface reflections on this 2nd TGSP are different at the curved edges compared to the first TGSP I had on.

 

[OutCastedSheep]

i am having a similar problem.
on the left side of the glass, i am seeing the glue starting to lift. very little, but its a fine line starting to show.
i have UAG monarch case, it line up good, no corner pushing it and i try to push in the corners just check.
so i believe the glue is not sustainable for long-term in and out of your pocket and hot/cold temperatures, and also pressure on it all the time. but at least is much better to clean and take off.
i guest that's how whitestone is making their cash.
because other loca glues are just not that safe to try.
oh well.
No competitor out there with them. so they are still charging us 50. and only 1 glass. goddamn.