3T freezes/reboots on setup

commando1968

New member
Jul 16, 2019
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My OnePlus 3T gave up the ghost 2 weeks ago. I was running stock everything, unrooted.

One night I had just finished up a Pokemon GO trading session and went to plug in my phone (it was below 10%). I then noticed that the screen was frozen so I rebooted the phone, and then I got stuck in a boot loop.
(In hindsight, I was having connectivity issues with my network carrier (ATT) earlier in the day where I would randomly lose the signal, exclusive to this device)

I did the first sensible thing, I did a factory reset of the phone. During the setup process I can make it through several pages of the setup before the device freezes and shuts down. I then went through the fiasco that is OnePlus customer support. I did a live session this morning where the current ROM was flashed and I still get nothing. Their response is send it in for repair, which I'm guessing will cost more than the phone is worth.

I should note that the Fastboot and Recovery menus function fine. I have not rooted the device.

If anyone has thoughts on whether this is truly a hardware problem, I would appreciate them.