Guys, don't forget to call customer service first before using the upgrade. You must renew your contract at customer service so you can get the credit. It will not affect your upgrade eligibility if they will renew your contract.
I think its for existing customers who upgrade... Depending on how close you where to the 2year date of original contract you will get a credit for staying with sprint
Could be wrong as I'm a new customer and never dealt with sprint personally
sent from anything but an iPhone
"Sprint":: "I have checked that you had upgrade line #**** on June 21, 2011."
"Sprint":: "Since your contract has already been renewed due to phone upgrade on June 21, 2011 , our automated system doesn't allow us to club two promotions at a time."
ME:: "yeah, but i have like 30 days to cancel or return or not?"
"Sprint":: "Yes , you have 30-Day Satisfaction period."
"Sprint":: "Let me discuss with my supervisor for the credit ."
"Sprint":: "Thank you for your patience, I will have that information shortly."
"Sprint":: "I have discussed with my supervisor and convinced him to apply the credit. Looking at your long standing association with Sprint, I am applying the credit of $70.00 on your account ."
"Sprint":: "Is that fine ?"
ME:: "yes thank you"
"Sprint":: "Please allow me a few moments to make the changes for you."
"Sprint":: "I have applied the credit of $70.00 on your account and the updated balance due on your account is $***.**."