Question 4G+ not showing / working

[n70shan]

Hi all, sorry if its not relevant to post here but i need help. I am using poco m4 pro 4G (g96) version which is 4G+ supported phone but it doesn't show 4g+ when mobile data turned on. While my 3 years old redmi note 8 pro showing 4g+ in exact same place exact same network sim card etc. I have tried messing with Apns and engineering mode settings but everything seems fine. Any idea what's going on?

 

[sBinnala]

Hi all, sorry if its not relevant to post here but i need help. I am using poco m4 pro 4G (g96) version which is 4G+ supported phone but it doesn't show 4g+ when mobile data turned on. While my 3 years old redmi note 8 pro showing 4g+ in exact same place exact same network sim card etc. I have tried messing with Apns and engineering mode settings but everything seems fine. Any idea what's going on?

Probably because
1. Both phones support different 4g+ bands, and your carrier might not support the bands which is compatible with the Poco M4 Pro.
2. Xiaomi probably forgot your carrier exists and maybe the phone's firmware lacks the necessary configurations required to support 4g+ with your carrier.

 

[MezzaLuna]

Hi. Happens the same to me.
Moto g52 uses 4g+ meanwhile poco m4 pro 4g doesn't. Same operator(ho mobile, Italian virtual of Vodafone) , some place. Nothing we can do but changing phone. By the way even without 4g+ it works fine so we have to live with that since there is no way to enable it.