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(5.0.2+5.1) (UPDATED 08/27/2016) How to: Use Verizon Moto E (2015) on ANY GSM network

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Whoareyou

Senior Member
Please follow the updated directions provided by Bendrexl below before attempting any other methods.
Here's a roundup of essential steps from this thread that worked for me...
:good: HUGE THANKS to: Whoareyou, docna, caspar347, Dishe

Prepare for battle:
  1. Ensure your Verizon Moto E 2015 is configured for USB debugging.
  2. Ensure your Verizon Moto E 2015 has airplane mode enabled.
  3. Ensure your PC/Mac has the Android SDK Platform Tools installed & accessible via your terminal / command line (added to $PATH var).
  4. Download 5.0.2 factory image: http://forum.xda-developers.com/moto-e-2015/general/stocks-firmwares-moto-e-t3113235/page2?nocache=1 (Thanks to caspar347!)
  5. Unzip / expand this .zip archive.
  6. Open a terminal session in the directory you just unzipped (containing NON-HLOS.bin & fsg.mbn)

Execute!
In your terminal with phone plugged in:
  1. $ adb reboot bootloader (your phone should now reboot into bootloader, wait for this)
  2. $ fastboot flash modem NON-HLOS.bin
  3. $ fastboot erase modemst1
  4. $ fastboot erase modemst2
  5. $ fastboot flash fsg fsg.mbn
  6. $ fastboot reboot (WAIT for phone to fully boot before continuing)
  7. $ adb shell (your command prompt will change to something like [email protected]_cdma:/ $. If you get kicked out of the session while entering the next commands, just type adb shell again and pick up where you left off)
  8. [email protected]_cdma:/ $ pm clear com.android.providers.telephony
  9. [email protected]_cdma:/ $ settings put global preferred_network_mode 9
  10. [email protected]_cdma:/ $ settings put global preferred_network_mode1 9
  11. [email protected]_cdma:/ $ settings put global preferred_network_mode2 9
  12. [email protected]_cdma:/ $ pm hide com.motorola.setupwizard.phoneservice (optional)
  13. [email protected]_cdma:/ $ exit (or just unplug & reboot phone)
  14. $ adb reboot (or just unplug & reboot phone)

On the phone:
  1. Turn off Airplane mode
  2. Open Settings app > More > Cellular Networks
  3. Ensure Preferred network type selected is "4G (recommended)"
  4. Under Access Point Names, add the appropriate APNs for your specific carrier. (for Fi data, I only needed "h2g2").
  5. Disable all Verizon apps through settings or Titanium Backup. (Optional)

CREDITS: Whoareyou, docna, caspar347, Dishe




IF YOUR DEVICE IS RUNNING 5.1, FOLLOW THE GREEN INSTRUCTIONS!
In order to attempt to get Verizon/Motorola to push out a new update with a fix for the removal of the option to switch to GSM, please sign this petition on Change.org and share it to anyone who you know will sign it! https://www.change.org/p/verizon-daniel-s-mead-stop-carrier-locking-motorola-moto-e-lte-xt1528
Background Info: I work at Walmart in the Connection Center, and today I had a customer wanting to switch to Family Mobile from AT&T, so I showed them our Family Mobile devices and T-Mobile Devices, they didnt seem interested in them and said they wanted somthing that had Android 5.0 Lollipop, I thought about it for a minute and remembered that the Moto E (2015) shipped with Lollipop installed, I also knew that Verizon phones come unlocked, so I showed them the device and they decided to go with it, they bought the Family Mobile Micro SIM starter kit, and the Moto E, but once I powered it on, I couldn't get it to connect to Family Mobile, so I tried to access the advanced radio menu (*#*#4636#*#*) to no avail, but I eventually got it working, with full LTE support, heres how:

POSSIBLE SIM SWAP WORKAROUND (Reported by wogeboy):
Disable vzwAPNpermissions.apk and vzwAPNservice.apk using this program: http://bit.ly/1HHyVao
I have not tested this as I dont have a VZW Moto E to test it on.


5.1 Updated Instrcutions:
With the SIM you want to use the the phone :
1. Put the phone into Airplane mode (I'm not sure this is needed, but it doesn't hurt)
2. Go to Settings -> About Phone and tap on "Build Number" until it says you are in Developer Mode (~10 times)
3. Go back one menu, and right above About Phone there should now be an option for Developer Options, go into that.
4. Turn on USB Debugging
5. Connect the phone to your computer and type "adb shell" in your CMD window
6. Run the following commands in adb shell :
pm clear com.android.providers.telephony

settings put global preferred_network_mode 9

settings put global preferred_network_mode1 9

settings put global preferred_network_mode2 9

7. Turn off Airplane mode

8. Power off and Restart the phone

9. Open up the settings app, go to the mobile networks panel, select "Prefered Network Mode" and change it to "4G"

10. Input the appropriate APNs for your specific carrier

11. (Optional). Disable all Verizon apps through settings or Titanium Backup.
CREDIT: docna
.


5.0.2 Instructions:
1. Power on the device with the GSM SIM card in the SIM card slot
2. Connect to WiFi and complete Google Sign-In
3. Go to the Play Store and search "Network" download the first app (A white circle with a black phone in it) (This will allow us access to the advance radio options)
4. Open the "Network" shortcut
5. Change the radio mode from "CDMA/LTE PRL" to "GSM/LTE Auto"
6. Open up the settings app, go to the mobile networks panel, select "Prefered Network Mode" and change it to "4G"
7. Input the appropriate APNs for your specific carrier
8 (Optional). Disable all Verizon apps through settings or Titanium Backup.
The only thing I couldnt solve was how to remove the "SIM Card is not from Verizon Wireless" error in the status bar permanently, but thats just an annoyance, and causes no usability decrease.
 
Last edited:

tm515

Senior Member
Jan 21, 2010
61
7
This Works!

Thanks a lot, had been trying to get the GSM working. The "Network" app in the Play Store give access to the hidden radio selection menu. Verizon was able to disable all other way to enter the radio selection menu but this one did it. I think there is a apk file somewhere which disables the annoying "NOT verizon SIM" message. I will post here if I find that works.
 
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acadiel

Member
Mar 21, 2015
20
5
That's a lot easier than poking around in NVram! Thanks, OP. And yeah, there's a Setup app or something you need to freeze for then sim error. I'll have to get mine out and find it.
 

acadiel

Member
Mar 21, 2015
20
5
Here are screen snaps. The VZ phone is actually picking up LTE for Ting (T-Mobile).

ImageUploadedByTapatalk1430665550.594262.jpgImageUploadedByTapatalk1430665566.232758.jpg
 

Dogwithgoggles

New member
Apr 21, 2015
4
1
Background Info: I work at Walmart in the Connection Center, and today I had a customer wanting to switch to Family Mobile from AT&T, so I showed them our Family Mobile devices and T-Mobile Devices, they didnt seem interested in them and said they wanted somthing that had Android 5.0 Lollipop, I thought about it for a minute and remembered that the Moto E (2015) shipped with Lollipop installed, I also knew that Verizon phones come unlocked, so I showed them the device and they decided to go with it, they bought the Family Mobile Micro SIM starter kit, and the Moto E, but once I powered it on, I couldn't get it to connect to Family Mobile, so I tried to access the advanced radio menu (*#*#4636#*#*) to no avail, but I eventually got it working, with full LTE support, heres how:
1. Power on the device with the GSM SIM card in the SIM card slot
2. Connect to WiFi and complete Google Sign-In
3. Go to the Play Store and search "Network" download the first app (A white circle with a black phone in it) (This will allow us access to the advance radio options)
4. Open the "Network" shortcut
5. Change the radio mode from "CDMA/LTE PRL" to "GSM/LTE Auto"
6. Open up the settings app, go to the mobile networks panel, select "Prefered Network Mode" and change it to "4G"
7. Input the appropriate APNs for your specific carrier
8 (Optional). Disable all Verizon apps through settings or Titanium Backup.
The only thing I couldnt solve was how to remove the "SIM Card is not from Verizon Wireless" error in the status bar permanently, but thats just an annoyance, and causes no usability decrease.

Thanks a ton for this! Do you know what the APN setting should be for T-Mobile? That's my current challenge. Every site has a different opinion. Including T-Mobile.
 
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samratunlock

Member
Nov 8, 2014
33
6
Method Works on SPRINT AND BOOST too

Thanks

This method works on Boost and Sprint too.
Tested in INDIA working fine with indian GSM carriers.
 
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_Z_x_Z_

New member
May 9, 2015
4
0
Kyiv
Background Info: I work at Walmart in the Connection Center, and today I had a customer wanting to switch to Family Mobile from AT&T, so I showed them our Family Mobile devices and T-Mobile Devices, they didnt seem interested in them and said they wanted somthing that had Android 5.0 Lollipop, I thought about it for a minute and remembered that the Moto E (2015) shipped with Lollipop installed, I also knew that Verizon phones come unlocked, so I showed them the device and they decided to go with it, they bought the Family Mobile Micro SIM starter kit, and the Moto E, but once I powered it on, I couldn't get it to connect to Family Mobile, so I tried to access the advanced radio menu (*#*#4636#*#*) to no avail, but I eventually got it working, with full LTE support, heres how:
1. Power on the device with the GSM SIM card in the SIM card slot
2. Connect to WiFi and complete Google Sign-In
3. Go to the Play Store and search "Network" download the first app (A white circle with a black phone in it) (This will allow us access to the advance radio options)
4. Open the "Network" shortcut
5. Change the radio mode from "CDMA/LTE PRL" to "GSM/LTE Auto"
6. Open up the settings app, go to the mobile networks panel, select "Prefered Network Mode" and change it to "4G"
7. Input the appropriate APNs for your specific carrier
8 (Optional). Disable all Verizon apps through settings or Titanium Backup.
The only thing I couldnt solve was how to remove the "SIM Card is not from Verizon Wireless" error in the status bar permanently, but thats just an annoyance, and causes no usability decrease.
Hello. It does not work in Ukraine. Tried many operators. Line GSM only emergency calls and all.I choose the network settings and 2G and 3G. Prompt what to do please.:eek:
 

brotherswing

Senior Member
Jul 23, 2009
134
28
This only kinda works with T-Mobile. No LTE or 3G, just edge - and that keeps disconnecting and reconnecting about once every minute or so. I'll have to look into the return/exchange policy if I can't get data working.
 

brotherswing

Senior Member
Jul 23, 2009
134
28
I figured it out. With WiFi on my cell signal strength fluctuates wildly, but as soon as I turn off the WiFi the signal settles down, and I get a solid LTE connection averaging about 32Mbps. Strange, but I've seen crazier things.

Side note, the XT1528 is not eligible for the Motorola unlock program, and cannot be rooted by any method currently available. Several "one click root" tools claim to support it, but don't actually work.

Sent from my XT1528 using Tapatalk
 

AkumaX

Senior Member
Feb 25, 2008
249
44
I figured it out. With WiFi on my cell signal strength fluctuates wildly, but as soon as I turn off the WiFi the signal settles down, and I get a solid LTE connection averaging about 32Mbps. Strange, but I've seen crazier things.

Side note, the XT1528 is not eligible for the Motorola unlock program, and cannot be rooted by any method currently available. Several "one click root" tools claim to support it, but don't actually work.

Sent from my XT1528 using Tapatalk

That root thread won't root the XT1528?
 

brotherswing

Senior Member
Jul 23, 2009
134
28
Root must be flashed with a custom recovery, which in turn requires that the boot loader be unlocked. Since the boot loader on the XT1528 can't be unlocked, we can't use that root technique.
 

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  • 82
    Please follow the updated directions provided by Bendrexl below before attempting any other methods.
    Here's a roundup of essential steps from this thread that worked for me...
    :good: HUGE THANKS to: Whoareyou, docna, caspar347, Dishe

    Prepare for battle:
    1. Ensure your Verizon Moto E 2015 is configured for USB debugging.
    2. Ensure your Verizon Moto E 2015 has airplane mode enabled.
    3. Ensure your PC/Mac has the Android SDK Platform Tools installed & accessible via your terminal / command line (added to $PATH var).
    4. Download 5.0.2 factory image: http://forum.xda-developers.com/moto-e-2015/general/stocks-firmwares-moto-e-t3113235/page2?nocache=1 (Thanks to caspar347!)
    5. Unzip / expand this .zip archive.
    6. Open a terminal session in the directory you just unzipped (containing NON-HLOS.bin & fsg.mbn)

    Execute!
    In your terminal with phone plugged in:
    1. $ adb reboot bootloader (your phone should now reboot into bootloader, wait for this)
    2. $ fastboot flash modem NON-HLOS.bin
    3. $ fastboot erase modemst1
    4. $ fastboot erase modemst2
    5. $ fastboot flash fsg fsg.mbn
    6. $ fastboot reboot (WAIT for phone to fully boot before continuing)
    7. $ adb shell (your command prompt will change to something like [email protected]_cdma:/ $. If you get kicked out of the session while entering the next commands, just type adb shell again and pick up where you left off)
    8. [email protected]_cdma:/ $ pm clear com.android.providers.telephony
    9. [email protected]_cdma:/ $ settings put global preferred_network_mode 9
    10. [email protected]_cdma:/ $ settings put global preferred_network_mode1 9
    11. [email protected]_cdma:/ $ settings put global preferred_network_mode2 9
    12. [email protected]_cdma:/ $ pm hide com.motorola.setupwizard.phoneservice (optional)
    13. [email protected]_cdma:/ $ exit (or just unplug & reboot phone)
    14. $ adb reboot (or just unplug & reboot phone)

    On the phone:
    1. Turn off Airplane mode
    2. Open Settings app > More > Cellular Networks
    3. Ensure Preferred network type selected is "4G (recommended)"
    4. Under Access Point Names, add the appropriate APNs for your specific carrier. (for Fi data, I only needed "h2g2").
    5. Disable all Verizon apps through settings or Titanium Backup. (Optional)

    CREDITS: Whoareyou, docna, caspar347, Dishe




    IF YOUR DEVICE IS RUNNING 5.1, FOLLOW THE GREEN INSTRUCTIONS!
    In order to attempt to get Verizon/Motorola to push out a new update with a fix for the removal of the option to switch to GSM, please sign this petition on Change.org and share it to anyone who you know will sign it! https://www.change.org/p/verizon-daniel-s-mead-stop-carrier-locking-motorola-moto-e-lte-xt1528
    Background Info: I work at Walmart in the Connection Center, and today I had a customer wanting to switch to Family Mobile from AT&T, so I showed them our Family Mobile devices and T-Mobile Devices, they didnt seem interested in them and said they wanted somthing that had Android 5.0 Lollipop, I thought about it for a minute and remembered that the Moto E (2015) shipped with Lollipop installed, I also knew that Verizon phones come unlocked, so I showed them the device and they decided to go with it, they bought the Family Mobile Micro SIM starter kit, and the Moto E, but once I powered it on, I couldn't get it to connect to Family Mobile, so I tried to access the advanced radio menu (*#*#4636#*#*) to no avail, but I eventually got it working, with full LTE support, heres how:

    POSSIBLE SIM SWAP WORKAROUND (Reported by wogeboy):
    Disable vzwAPNpermissions.apk and vzwAPNservice.apk using this program: http://bit.ly/1HHyVao
    I have not tested this as I dont have a VZW Moto E to test it on.


    5.1 Updated Instrcutions:
    With the SIM you want to use the the phone :
    1. Put the phone into Airplane mode (I'm not sure this is needed, but it doesn't hurt)
    2. Go to Settings -> About Phone and tap on "Build Number" until it says you are in Developer Mode (~10 times)
    3. Go back one menu, and right above About Phone there should now be an option for Developer Options, go into that.
    4. Turn on USB Debugging
    5. Connect the phone to your computer and type "adb shell" in your CMD window
    6. Run the following commands in adb shell :
    pm clear com.android.providers.telephony

    settings put global preferred_network_mode 9

    settings put global preferred_network_mode1 9

    settings put global preferred_network_mode2 9

    7. Turn off Airplane mode

    8. Power off and Restart the phone

    9. Open up the settings app, go to the mobile networks panel, select "Prefered Network Mode" and change it to "4G"

    10. Input the appropriate APNs for your specific carrier

    11. (Optional). Disable all Verizon apps through settings or Titanium Backup.
    CREDIT: docna
    .


    5.0.2 Instructions:
    1. Power on the device with the GSM SIM card in the SIM card slot
    2. Connect to WiFi and complete Google Sign-In
    3. Go to the Play Store and search "Network" download the first app (A white circle with a black phone in it) (This will allow us access to the advance radio options)
    4. Open the "Network" shortcut
    5. Change the radio mode from "CDMA/LTE PRL" to "GSM/LTE Auto"
    6. Open up the settings app, go to the mobile networks panel, select "Prefered Network Mode" and change it to "4G"
    7. Input the appropriate APNs for your specific carrier
    8 (Optional). Disable all Verizon apps through settings or Titanium Backup.
    The only thing I couldnt solve was how to remove the "SIM Card is not from Verizon Wireless" error in the status bar permanently, but thats just an annoyance, and causes no usability decrease.
    28
    Enabling GSM with 5.1!

    So I've managed to get GSM working on a factory reset 5.1!

    It's basically in the same state as after the 5.1 upgrade - it works fine with GSM, but swapping the SIM or doing a new factory reset stops it from working - but you can always just follow the same process again to get it going.

    You'll need "adb" and the Moto USB drivers installed on your computer. If you don't know what that is, Google is your friend.

    With the SIM you want to use the the phone :
    1. Put the phone into Airplane mode (I'm not sure this is needed, but it doesn't hurt)
    2. Go to Settings -> About Phone and tap on "Build Number" until it says you are in Developer Mode (~10 times)
    3. Go back one menu, and right above About Phone there should now be an option for Developer Options, go into that.
    4. Turn on USB Debugging
    5. Connect the phone to your computer and fire up "adb"
    6. Run the following commands in adb :
    settings put global preferred_network_mode 9
    settings put global preferred_network_mode1 9
    settings put global preferred_network_mode2 9
    7. Turn off Airplane mode
    8. Power off and Restart the phone

    After the restart, go to Settings -> More -> Cellular Networks and you should find the 4G/3G/2G options, with 4G selected (if not, select it).

    After doing this I'm successfully running with an AT&T SIM with no problems. According to the status bar, I'm getting '4G LTE', with about 6Mbps down and 10Mbps up according to Speedtest. Rebooting the phone works fine. Removing the SIM and putting in a different one resets it back to CDMA, but following the steps above again gets back to 4G.
    7
    For Android 5.1 (havent tried on 5.0.2)

    I hope this makes everyones life a little easier.
    Run the script and it will do the same as the steps in the OP. works like a charm.
    FYI... Changing sim cards or doing factory reset will change phone back to CDMA and will not pick up GSM anymore, you'll have to run the script again (see link below):
    https://drive.google.com/file/d/0B1zhN8KFcCjqYWl6UDR6clNWa2s/view?usp=sharing
    7
    Obviously can't use TIBU to disable apps because we don't have root... HOWEVER, I found that the debloater.exe works wonders for disabling apps (disable com.motorola.setupwizard.xxxxx to get rid of SIM NOT FROM VERIZON warning)

    UPDATE!!!

    DISABLED vzwAPNpermissions.apk & vzwAPNservice.apk and was able to change sims without having to redo the settings in ADB!! :D

    Also, the phone automatically found my APN settings on different SIM cards after doing this!!
    6
    Hey everyone. I just went through a lot of digging last night to get this phone working on Cricket and I wanted to share my findings since OP hasn't been updated with new info and it looks like a lot of y'all are trying to figure this out. I'm a longtime lurker but this is important enough for me to actually sign in and post.

    It's possible to get GSM working on the latest update (23.201.2 and probably any before or after as well). You just have to downgrade the modem. Instructions here:
    http://forum.xda-developers.com/showpost.php?p=62239017&postcount=486

    The link is dead and none of the indexed firmware dumps anywhere have the 5.0 files. Some searching revealed someone (probably in our situation since they're asking for the modem) asked if anyone had the files and someone dropped a link that still works:
    http://forum.xda-developers.com/moto-e-2015/general/stocks-firmwares-moto-e-t3113235/page2?nocache=1
    You only need the "NON-HLOS.bin" and "fsg.mbn" files but I recommend downloading the whole thing if you have space. You never know when you're gonna need a copy of your phone's stock firmware.

    Once you use the files from my second link and follow the instructions in the post on my first link, go back to the first post of this thread and follow the green instructions. Worked for me.

    And if you're gonna thank me, go thank the posts I linked too. I couldn't have done it without 'em.

    Edit for noob-proofing: The instructions on the first link are written for a weird version of fastboot. If you're using Google's SDK fastboot, just type "fastboot" instead of "mfastboot" where written in the instructions. If you have no idea what I'm talking about, go here: http://forum.xda-developers.com/showthread.php?t=2277112 - I personally recommend just using the "command line tools only" version at the bottom of the download page from Google unless you're gonna start developing android apps.

    And I didn't have to install any Moto drivers (the Google Nexus drivers worked fine) but YMMV.

    Edit 2: one more thing: to get rid of the "not a Verizon SIM" notification, while in normal booted state do
    adb shell
    pm hide com.motorola.setupwizard.phoneservice
    To re-enable just replace "hide" with "unhide" in the above instructions. A factory reset will probably restore this stuff too.
    And I found that here:
    http://forum.xda-developers.com/mot...sm-network-t3098953/post64209858#post64209858