A lot of LG G4 users in Thailand -H818P are getting stuck in boot loop issue!!

[extra god]

This month, a lot of LG G4 users in Thailand - H818P are getting stuck in the boot loop issue every day.
The only way is to bring it to LG service center and replace the mother board and they not yet found and the root cause of this problem for a month up to now.
Most is serial lot 505 are being sold in Thailand and found with 10f firmware.

Is someone get the same problem ? What is your country and firmware you are using?
I need how to Restore/Unbrick LG G4 H818P (Bootloop Fix).

 

[AvivEliyahu]

Same in Israel - model h815L. Many people have this issue but the local company who is the LG importer here takes their time and do a poor work when changing the motherboard. I read of at least 80 people who had that in here.

Sent from my LG-H815 using Tapatalk

 

[phsnake]

Same problem here with h815EU, bought in Slovakia. Something very similar happened to me - kinda a bootloop - phone starts to LG logo (with unlocked booloader banner) and after ~15sec reboots again and again - luckily I was ableto go insto "download" and recovery and bootloader so I flashed original OpenEU LL droir(10D) - via kdz. After that I was able to boot to android - but after some time it reboots itself and I was back in bootloop. It works that way that after couple of hours on charger and helluva lot autoreboots it starts but again only for couple of minutes, sometimes i was able to install some apps, sometimes only starting google play ended up with bootloop. So now it's in servis, I hope they will fix it or replace, as it is I think memblk error - HW issue.

Please write your experience if you have or had this problem, let we can use it as argument if our warranty repair claims will be denied.

2 extra god & AvivEliyahu: please can you give more info about the probs you mentioned? AFAIK I recently found that even one of developers here was affected by this (or smth very similar) - S3V3N from Poland ( see here: http://forum.androidnow.pl/13118-7-...rp-unlock-bootloader-post85521.html#post85521)

 

[xDreDz]

I have h818p.. No problems.. YET

 

[One Twelve]

Most is serial lot 505 are being sold in Thailand and found with 10f firmware.

Interesting.

505 means year 2015, month 05 or may. This is how you can tell when our G4 was made. The first 3 digits of the serial#. You will learn about this useful nugget if you browse the warranty booklet included in the box.

This is the first batch of G4's. These would be people that bought at launch or within a few months from it. Now a days I doubt there is any 505 stock left any more.

When its is said a lot of people i question it. LG has been making many G4's since 2015-05.

If you are among the unlucky few, hit the service centre for a replacement. Might take up to a month but you will get it and for free.

If your model is 505 and more than 3 months have passed without issue then you are probably in the clear.

 

[phsnake]

Just checked SN - its 505KPNY####11 (H815EU) so it's among those from first batch, I bought it sometime @ beginning of june, it worked till begining of november (exactly to - 06.11.) I have unlocked bootloader, but I ready to sue them if they wont fix it &|| repair. I gave it to seller for warranty repair this monday, so I'm waiting for results - I'll keep you posted.

 

[One Twelve]

Does Thailand get the SEA version which has unlockable bootloader ?

people facing this problem and who have a variant that has no way to unlock the bootloader have a water tight case.

If you unlocked the bootloader then all bets are off. You are dependent on their goodwill.

 

[phsnake]

don't know about Thailand version (I have H815 EU, bought in slovakia), but I think it depends on local legal regulations - warranty, guarantee repairs. In EU seller is responsible for HW faults not caused by misuse and/or accidental damage(fall from desk etc.) Reality is that device is usually sent to manufacturer or authorised service and they decide. But unlocking bootloader cannot be considered as misuse, at least because unlocking is provided by manufacturer(LG) directly - in case that unlocking was done by some 3rd party app, it might be questionable, but in this case...

2 OneTwelve: Thx for info about 505batch

 

[One Twelve]

Very good.

It strengthens my belief that the G4 cannot be bricked with software alone.

It might appear bricked to you but the service centre has the tools to unbrick it.

What if they say they will unbrick it for a fee ?

This fee is actually round trip transport costs to a facility that has the tools and knowledge.

If they say requires a new mobo that suggests a hardware issue. But i am sceptical of this reason.

One month is enough time to send a device back & forth to anywhere in the world.

 

[phsnake]

If they will ask for some reasonable shipping fee, i'll pay that. Hopefully it wont be like on ebay sometimes - some sellers set starting price as 1/10th of item value, but i saw ie. mouse+kbd kombo (worth approx. 100€) for 15€, but shipping was 85€

 

[ayong chia]

Today I got the bootloop issue on my G4, I haven't done anything yet, still virgin phone, but it sux give me such problem,will send it for warranty on Monday LG simply ruin its image to me this time.

 

[One Twelve]

Today I got the bootloop issue on my G4, I haven't done anything yet, still virgin phone, but it sux give me such problem,will send it for warranty on Monday LG simply ruin its image to me this time.

First 3 digits of the serial# ?

 

[nipun1110]

At last people are being aware of the issue which I have been shouting for long

Sent from my LG-H815 using Tapatalk

 

[ayong chia]

First 3 digits of the serial# ?

505 (First batch production) and sent to LG Service Center to replace the mainboard and really dissatisfied by LG, As the mainboard replacement take more or less around 1 week (WTF!!!) I think my next replacement device will be Samsung again, as Samsung have superb customer service here.

 

[One Twelve]

505 (First batch production)

They still have 505 for sale at the end of November ?

 

[ayong chia]

They still have 505 for sale at the end of November ?

Am I mentioned that my device was bought at November (Sorry)? I think if I am not wrong that my device was purchased on August.

 

[One Twelve]

Am I mentioned that my device was bought at November (Sorry)? I think if I am not wrong that my device was purchased on August.

ah, i misunderstood what you meant by 'virgin phone'. you mean you did not root. i thought you just bought. it

505 (First batch production) and sent to LG Service Center to replace the mainboard and really dissatisfied by LG, As the mainboard replacement take more or less around 1 week (WTF!!!) I think my next replacement device will be Samsung again, as Samsung have superb customer service here.

One week is good, usually something like this might take a month.

I would not give up sd card and replaceable battery (forever) for 1 week - 1 month of wait.

You have a backup phone ? use it.

 

[ayong chia]

ah, i misunderstood what you meant by 'virgin phone'. you mean you did not root. i thought you just bought. it


One week is good, usually something like this might take a month.

I would not give up sd card and replaceable battery (forever) for 1 week - 1 month of wait.

You have a backup phone ? use it.

As I said, Samsung have best customer service here, 1 hour or max for 3 days, I was a LG fan, I owned LG G2,G3 & G4 but confirm no G5 for me, They have ruin their image on me

 

[One Twelve]

See, this is the thing i don't understand. Every damn phone has issues if you check on the boards. Someone who has used flagships for a few years knows this.

you had no problems with G2 & G3. So really only one out of three gave you trouble.

Are you paying out of pocket for mobo replacement ? no.
has LG refused warranty ? no

You think samsung will be good, but if there is a problem in the future with samsung you will say the same thing.

Then who will you run to

 

[ayong chia]

See, this is the thing i don't understand. Every damn phone has issues if you check on the boards. Someone who has used flagships for a few years knows this.

you had no problems with G2 & G3. So really only one out of three gave you trouble.

Are you paying out of pocket for mobo replacement ? no.
has LG refused warranty ? no

You think samsung will be good, but if there is a problem in the future with samsung you will say the same thing.

Then who will you run to

Never heard that Samsung have such kind of major issue, I was surfed local forum and all said most of serial number from 505-509 are affected (not just a few units), If I am LG, I will do a recall instead of to wait us to get problem and then get repair, I lost all my datas, mobile banking etc, That's the sux thing for me, if they do a recall, then the kind of crappy thing won't happen to their customer!