A2017G Oreo Enhanced LTE Services Server Error

[Menergy]

I have tried this new feature coming with the stock Oreo ROM and received a message from my mobile carrier initially, welcoming me to WiFi calling. All network settings seemed to be working fine, I was also browsing internet with no problems, all apps were connecting and responding as expected. However the first time I tried dialing one of my contacts I've got a message "Server error. Try again later." on the dialing screen itself. It looked like the call couldn't be connected. This happened to all outgoing calls, I suppose to all incoming also although I couldn't confirm that.

I tried many things like restarting the phone, turning data on and off, going into flight mode and disabling it, in the end I reset all network settings disabling LTE advanced services before doing that and enabling them again after the reset, but I still get that error. If I disable LTE advanced, all calls get connected with no problems.

Does anyone know if this is something with a list of supported devices explicitly enabled by the mobile carrier in their network? I am considering calling my carrier for more information but the fact itself I have got a welcome message means the device has been detected as part of the advanced services network. Perhaps there are some network settings I need to enter? Anyone ever used Axon 7's WiFi calling/advanced LTE features on any network?

 

[RobboW]

Does that maybe include VoLTE which the carrier may not support?
https://www.4g.co.uk/what-is-volte/

 

[Menergy]

Well according to the link provided and what I know, LTE is supported by my operator, but I wonder if it needs to be specifically tailored to a phone model by them and/or the 8.0 update by itself is not providing such functionality or it is limited by default. And I think it may be the first since ZTE products are never on the list of supported phones by any operator. But I couldn't claim it for sure as otherwise ZTE would not have included it at all with the 8.0 ROM and there are so many basic or very old models like LG K8 or Microsoft Lumia 550 that are supported.

Has anyone tried using "LTE advanced" on their 8.0 yet?

 

[EBeatFLA]

Well according to the link provided and what I know, LTE is supported by my operator, but I wonder if it needs to be specifically tailored to a phone model by them and/or the 8.0 update by itself is not providing such functionality or it is limited by default. And I think it may be the first since ZTE products are never on the list of supported phones by any operator. But I couldn't claim it for sure as otherwise ZTE would not have included it at all with the 8.0 ROM and there are so many basic or very old models like LG K8 or Microsoft Lumia 550 that are supported.

Has anyone tried using "LTE advanced" on their 8.0 yet?

LTE Advanced = Volte
If your carrier does not support Volte, keep this option off.
WiFi Calling is something separate and not related.
If your carrier does not support WiFi calling, keep this option off.
You should still get LTE service with both of these options off. I personal find WiFi calling to work poorly, so I leave it off even though my carrier supports it. (TMobile US)

Also, there is a Q and A section for these types of posts. Don't post questions in the Guides and News section please.

 

[Menergy]

Thanks for the input. Both of these options are reported to be supported by my carrier on their website. Also I always had LTE before 8.0 so simply wanted to try the new "HD voice and advanced communication service" as described in the latest firmware.

About posting this thread in the news & discussion section, this only relates to Oreo which was only recently released to the public so it is a completely new feature for the Axon. Most of the other threads are too general and since there will still be many people with 6.1 and 7.0/7.1, I would have hardly got any response whatsoever in there. For now I will keep this new option off and will contact my carrier for the support of the Axon and ZTE in general.