A51 Bootlooping and Freezing - Any ideas?

[Hawk of Light]

Hello,

So I have an international A51 model and have had it for over a year. Recently, it froze while using the browser and now continually bootloops. When I'm able to enter the OS, it freezes up again. I've tried clearing the cache, doing a factory reset, and even tried to flash the original firmware via ODIN. When I'm able to boot in now, it takes me to set up and tells me there was an unauthorized factory reset attempt. Usually freezes up shortly thereafter.

Any advice would be appreciated.

 

[dedq]

Did you succeed in flashing firmware using Odin?

 

[Hawk of Light]

Did you succeed in flashing firmware using Odin?

First time I tried to change CSC from country of origin to my own. It said success but phone was still bootlooping. Second time I used the original firmware and CSC and had the same result

 

[dedq]

It's hard bricked if you cannot do anything even after flashing official firmware.

 

[Hawk of Light]

It's hard bricked if you cannot do anything even after flashing official firmware.

Is there anything Samsung can do or am I just out of luck entirely?

 

[LR7875]

Interesting thread, seems like hardware problem(the EMMC internal storage chip is failing.)
Do you still have warranty?

 

[dedq]

Is there anything Samsung can do or am I just out of luck entirely?

Samsung can but I think you would have to pay if you don't have warranty which is not even a guarantee since warranty doesn't cover user modifications.
Take it to some unofficial store and you may end up paying less.

 

[Hawk of Light]

So Samsung's policy here is a 2 year warranty for Australian models, 1 year for international warranty. My model is from the UAE and so my warranty has ended. They've told me they will try to fix it but can take between 1 - 6 days up to 6 weeks depending on the issue. I'll follow that up.

If they're able to fix it I'll update this thread with the issue as to maybe help someone else. Thanks for your contributions.