AAWireless - General discussion and support

[seseattle]

Some USB mode feedback.

I'm on 1.7.1 and it's working well on my '19 Ram 1500 with the 12" UConnect screen - except that it pops up a "device not supported" on every 2nd or so reconnect. This was fixed by putting it in MTP mode and now it is working perfectly.

 

[dzeidzei]

I'm also quite happy with 1.7.1 on my passat gte. Only flaw seems to be the one i've had for quite a long time. I think pre-1.5.0:

Sometimes, maybe one out of 5 times AA just doesn't launch. Workaround for this is has been for me to open app, got to start/stop setting, disable and enable it back and then save settings. After this AA will launch in about 10 seconds, everytime.

 

[ekraus50]

I have a Ford with Sync 3. The AAwirless module works as stated but when I shut the vehicle down and exit
the phone stays connected until I am pretty far away. If I am on a call it stays connected but with no voice.
The USB port stays active for some time. And if I exit the car am close enough the AAmodule connects to the phone.
My only cure it to unplug the module. Any idea how to fix this?

 

[Lenster45]

I've had my unit for about a week now. Its running 1.6 and says no update available with is fine by me since its been operating flawlessly. The only quirk is. I listen to audio music stored on my phone using VLC media player. The player no longer resumes from where is left off when I turn the vehicle on. I have to enter the app on the HU and select the playlist. It always resumed correctly when attached by cable.
2017 Honda CRV USA

Len

 

[v0dKa.mL]

Hello i received mine Yesterday and have one Question?! Is it possible to pair 2 Smartphones?

Greetz v0dKa

 

[yahoo666]

Adding up to what I've already wrote here. What I've noticed is that when the AAW is in "blinky blue" status (which means it's available to be enabled on the HU, but not enabled) - it could stay in this state forever. But after it turns to solid blue (which means the AAW has been enabled on the HU) - it crashes as described.

Also noticed, that after last update to beta 1.8 I get red light when booting.

cheers
y.

 

[Lenster45]

Problem started showing up. Device stays at blinking green. I followed the instructions to reset everything. Still doing it. A message says "Internet Unavailable cannot Auto Connect" and it never disconnects from the home WIFI.
If I power it from a outlet. It works fine and goes to blinking blue. It disconnects my home network and connects to the AAWireless WIFI. It I reconnect it to the car again, back to blinking green.

2017 Honda CRV USA. Stock HU

Len

Edit: Works fine in the car when connected on a cable. On firmware 1.6 but it says no update available. Also tried 2.4G wifi.

 

[osm0sis]

Even though I don't have any problems on 1.7.1 (actually working the best it's ever worked), a bit more of an official statement on the apparent global rollback to 1.5.0 would be nice.

 

[Snirpo]

Even though I don't have any problems on 1.7.1 (actually working the best it's ever worked), a bit more of an official statement on the apparent global rollback to 1.5.0 would be nice.

Yes, sorry we probably should've communicated that. All older batch devices are now back to 1.5. We had some issues coming in of devices having connection issues on 1.7 and also cases where WiFi stopped working. It might be a bit confusing, but to prevent a lot of tickets coming in with "can you downgrade my device" we decided to provide 1.5 as latest firmware again. I'm now waiting for some returns to come in where the Wifi stopped working (mostly batch 3 devices), so I can analyze what's happening and restart the rollout.
Next time we will probably do a phased rollout, cause rolling out an update sucks with the amount of hardware variance we have at the moment.

 

[diehof]

I have Seat Ateca built 2018, Samsung 9+, Android 10,...updated ota last week on 1.7.1 and it's working well with original cable.

 

[Selo68]

I have problems with reconnecting since version 1.7.1. But only if i leave car and come back after a short time. (unplug and replugging solved the problem). When conneced aa is running rocking solid (without any disconnects). Phone mi9 with crdroid and nikgapps stock

I have the same problem. I don't know if this is caused by vehicle infotainment or AAW

 

[*****_***]

I got my AAwireless two weeks ago. As far as I know it is from last batch. Firstly I updated it to 1.7.1.
I've noticed it crashes randomly... After crash a light in the AAW device is still solid blue. In order to make it working again I need to unplug AAW device from car and connect again. I tried to use other cables but it does not help.

I use it with samsung galaxy s20+.
My car is KIA Proceed MY21 with widescreen.

Do you have any idea how to fix it? Maybe should I change something in settings?

 

[Ludeape]

Hi,
Have anyone come across the issue with a Samsung phone having the issue of AA wireless ask for secure folder password every time it connects?
Thank you

 

[Zece-88]

Yes, sort of. But it's too technical at this point. It means fully re-flashing the device. We don't want another "DRAM fix" adventure again, that was an horrible experience. We first need to understand this issue and check the numbers, if it's worth the hassle of explaining how to re-flash the device. But for sure in the future we will provide some easier USB update mechanism. It's possible with the update tooling we're using.

Hi @Snirpo,

Im stuck at the v. 1.7.1 with no working wifi after the upgrade. Emil says he rolled med back to v. 1.5.0, but no update to be seen in companion app.

I downloaded the v. 1.5.0 firmware om pc. Please explain how to re-flash the unit.

 

[festor]

Hi @Snirpo,

Im stuck at the v. 1.7.1 with no working wifi after the upgrade. Emil says he rolled med back to v. 1.5.0, but no update to be seen in companion app.

I downloaded the v. 1.5.0 firmware om pc. Please explain how to re-flash the unit.

Do you have the password?

Support

cpeb.freshdesk.com

 

[Zece-88]

Do you have the password?

Support

cpeb.freshdesk.com

Yes, I do have the WiFi password from support

 

[festor]

Yes, I do have the WiFi password from support

And following the guide above doesn't work?

 

[Zece-88]

And following the guide above doesn't work?

The step:
Connect to the device via WiFi on your PC/laptop with this password.

I can't do that since the WiFi network never shows up. Tried both 2,4/5GHz

 

[mars1300]

Hi. Just wanted to give some info about my experience. I have one from the batch that needed the DRAM fix, and am using with a Mazda infotainment. After the DRAM fix the device was rock solid, it probably crashed/rebooted twice over a few months.

This was being used on Mazda vehicle with firmware 70.00.367A.
After updating to Mazda firmware 74.00.230A it started crashing constantly, multiple times on a 15 minute drive. I contacted support and got told to send it in for a replacement, but I decided to wait a little and see if the 1.7.1 update fixes those crashes.

The 1.7.1 update made things a lot better, but it still crashes occasionally, maybe once every 3 or 4 drives, which is usable, but not as good as it was on the older Mazda firmware. I'm hoping that this gives you something to track down with Mazda's update. Since I don't drive too much, I think I will wait and hope for a software fix before I send it in for a replacement.

@Snirpo @Emil Borconi Just wondering if you think these crashes will be solvable through software updates or if I should send it back for a replacement as was instructed by support. If you think it's solvable I don't mind waiting.

 

[EGOiST1991]

My device works greeat so far. It just looses the connection 2-3 times a drive. it will connect after a few seconds back. but it still is a problem i guess. is there a fix?

Since there are so many cases with reconnecting i wanna specify.
It connects perfectly fine! After 15-20mins the connection is lost for 5-10-15seconds. and then i can reconnect via my carscreen.
Some time into the drive the same happens again. The disconnects seems at the same gps position...