Abes of maine just pulled the same bs as the other retailers

[Blairware]

I am having trouble believeing it, but it's true. I JUST got off with a supervisor at ABES:

Just got off my THIRD call with Dishonest ABE.


They don't have a SINGLE KEYBOARD DOCK IN THEIR WAREHOUSE OF EITHER COLOR!!! I don't know about tablets, but I had:

Call 1: "Processing" should be all set

Call 2: "Uh, we ill have them in 4-6 days, should go out Tuesday Wednesday of last week" - This was where I get REALLY concerned.....


Call 3: - Supervisor: The guy TOLD US WE WOULD HAVE THEM, but it fell through, and we don't know WHEN we are going to have them."

"Then why did you put "AVAILABLE" on your site, instead of Coming soon, pre-order - 4-6 days, etc..."

"Cause he said.... " I was like oh **** YOU I am so sick of these BS lies. You put AVAILABLE when you HAVE THEM... NOT BEFORE ****head!!!


It's BS. They either have NONE or got a few and freaking oversold just like Amazon, Best Buy and the rest of the free world. Is Asus distribution channel run by insane asylum escapees or WHAT????? The one common element here os ASUS. Certainly all of these retailers didn't go eveil overnight or something (though some ALWAYS were, BestBuy)

I am LIVID... Now out comes my poison email to ANOTHER CEO AND CORPORATE OFFICES... WHY must I go through this


The rude **** ended with, so: I'm gonna cancel your order anyway, even if you tell me not to (I said, you want to repeat that for my recording, I want to make sure it's clearly heard.

Sorry, I double posted, but wanted to help stop people from ordering here. We have had enough of ths from the rest of the channel, no need to stay bent over for more... MAN!

 

[Pizza4Breakfast]

Thank god Citi declined my transaction.

 

[skeptikal]

Same here. About a week, they said. Cancel, I said. Bastids.

Sent from my Transformer Prime TF201 using xda premium

 

[Col.Kernel]

Wish I'd seen this before I ordered.

I just got off the phone with these liars. I told him the order page is back to saying 2-3 days, he apologized for the misinformation said it'd be about 1-2 weeks.

Think I'm going to find another source and cancel on these vermin.

 

[the_game_master]

As far as I can tell no merchant has them in-stock right now so it's really ASUS who's slow on the delivery of these. They obviously weren't shipping keyboards in conjunction with the tablets.

 

[Falhawk]

Just can't trust a company that says "Of Maine" yet is in NYC

 

[Bimboy]

My order status changed to "sent to warehouse" last night. Having no idea what that means, I called, and was told that they have it, it is being prepped to ship today, will be sent tomorrow AM, and I should have my dock on Wednesday.

Sorry some of you got shafted, but they do/did have some in stock.

Sent from my Transformer Prime TF201 using xda premium

 

[DowntownRDB]

Wish I'd seen this before I ordered.

I just got off the phone with these liars. I told him the order page is back to saying 2-3 days, he apologized for the misinformation said it'd be about 1-2 weeks.

Think I'm going to find another source and cancel on these vermin.

Now says:

Availability: Available in 8-12 Days

 

[the_game_master]

My order status changed to "sent to warehouse" last night. Having no idea what that means, I called, and was told that they have it, it is being prepped to ship today, will be sent tomorrow AM, and I should have my dock on Wednesday.

Sorry some of you got shafted, but they do/did have some in stock.

Sent from my Transformer Prime TF201 using xda premium

my order status still says 'In Process', ordered early in the morning last Friday back when the Availability said "In Stock".

 

[Bimboy]

my order status still says 'In Process', ordered early in the morning last Friday back when the Availability said "In Stock".

Fwiw, I ordered Thursday, immediately after seeing the "in stock" thread. That is likely the difference. I do not understand this manager saying it is not there though, uless he meant that it is coming in today, and the OP's place in line didn't make the cut for place in line versus items received. The swearing probably didn't help either, even though I fully empathize on the frustration level. :-\

Sent from my Transformer Prime TF201 using xda premium

 

[Kohawk09]

Just got an email that the orders exceeded their shipment... Awesome. Ive cancelled and gone with amazon. I guess it will get here when it gets here.

 

[the_game_master]

Just got an email that the orders exceeded their shipment... Awesome. Ive cancelled and gone with amazon. I guess it will get here when it gets here.

Just got the email too.

Don't know where to go from here. No body had any in-stock last I checked. Gamestop had no date, and neither did Amazon.

 

[slugbug2010]

Like a few others, I ordered late Thurs night when the status was "available ". My credit card was charged Friday, I was notified it was "in process" for 1-3 days, now today my status shows "shipped to warehouse ". I am confident in will get mine in a day or two. Am I pleased I paid $40 for express shipping and it's going to take 4 or 5 business days? No. But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.

I'm sorry for those of you who ordered when it said "available " and aren't getting yours. I blame their stock tracking/ordering software more than the company being "dishonest ", I really doubt they tried to intentionally screw anyone. They actually seem like one of the few able to make deliver and are being up front about when they will get future stock.

 

[Mcoupe]

Like a few others, I ordered late Thurs night when the status was "available ". My credit card was charged Friday, I was notified it was "in process" for 1-3 days, now today my status shows "shipped to warehouse ". I am confident in will get mine in a day or two. Am I pleased I paid $40 for express shipping and it's going to take 4 or 5 business days? No. But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.

I'm sorry for those of you who ordered when it said "available " and aren't getting yours. I blame their stock tracking/ordering software more than the company being "dishonest ", I really doubt they tried to intentionally screw anyone. They actually seem like one of the few able to make deliver and are being up front about when they will get future stock.

Hate to tell ya, I ordered exactly at 9:10 pm est, Abe's website stated it was Available when I placed my order.

I just got two emails saying they oversold over the weekend. I couldn't give a **** about what they did over the weekend, I ALSO ordered asap on Thursday night.

Its looksto be ANO GO even if you ordered Thursday evening. Sorry....lol

 

[slugbug2010]

Hate to tell ya, I ordered exactly at 9:10 pm est, Abe's website stated it was Available when I placed my order.

I just got two emails saying they oversold over the weekend. I couldn't give a **** about what they did over the weekend, I ALSO ordered asap on Thursday night.

Its looksto be ANO GO even if you ordered Thursday evening. Sorry....lol

Suckage

What is the status of your order, was your cc charged, did/does it show as shipped to warehouse?

 

[mongocain]

I bought my pad off of newegg.com last thursday. They have been showing up periodically, only when they actually have stock availible. In most states they don't charge sales tax and they ship very quick. I'm seeing only the grey docking station listed on their site at the moment but it is out of stock. All you can do is keep checking periodically as they will show up but sell really fast. But at least if you see it's in stock and buy it, you'll get it. This is one of the most reputable sites on the net.

 

[Mcoupe]

No idea, I just called them and told Mike ( I guess...ext. 2 from the email) I wanted to cancel...

Go thru phone menu, hit ext. 2

Hold

Abes...hello ages of Maine
Me....I liked to cancel my Asus order
Abes ...what's your order number
Me....give him order number
Abes....hold (6 minutes)
Abes....Jason correct
Me.....yes
Abes....hold (2 minutes)
Abes....ok I canceled your order
Me....thanks
Abes....HUNG UP

That was it, what a douchebag!

---------- Post added at 02:33 PM ---------- Previous post was at 02:31 PM ----------

This freaking tablet and keyboard better give me a "happy ending" each night before bed for all this hassle!!

 

[slugbug2010]

I'm keeping my fingers crossed. No "oversold" email yet and it shows shipped to warehouse.

It's not like I'm out anything if it does cancel - I've not seen any others available or I would have ordered more for friends/backup anyway. If it gets canceled I get my money back and continue the search and wait. If I'd ordered the damn Grey to begin with this wouldn't be a problem, I would have both from BB, but I ordered champagne.

 

[the_game_master]

I'm keeping my fingers crossed. No "oversold" email yet and it shows shipped to warehouse.

It's not like I'm out anything if it does cancel - I've not seen any others available or I would have ordered more for friends/backup anyway. If it gets canceled I get my money back and continue the search and wait. If I'd ordered the damn Grey to begin with this wouldn't be a problem, I would have both from BB, but I ordered champagne.

don't cancel, you probably are going to get it.

I never seen the "shipped to warehouse" status, I only got "In Process" when I ordered.


I'm not canceling mine either despite receiving the two emails that they oversold. In part because he still gave an end time of when they will get more in, while the other online retailer don't provide any info when they will get more in.

 

[slef2003]

But I think did not read where it clearly states it cn take 1-3 days to process so that is on me.

perhaps us over here in Blighty are not so hard done by after all!! Whilst we are yet to get the TFP we will get it with the dock and our retailers do not normally tale 2-3 days to process an order as we can order of some sites up until 8-10pm and still get next day delivery.

Now I am seeing the positives of living on a "small island" as Bill Bryson would say.



ps by the time we get ours; ICS will allready be installed and we will be looking forward to jammy dodgers, jam roly poly or Javvarisi Avul Payasam