Accessing Internal storage in recovery mode to transfer files

[kunalmathela]

My phone keeps restarting over and over again unless I shut it off from recovery mode. If it does start sometimes, it opens to the lock screen and then shows something like "Process system is not responding - Close App / Wait", and then restarts again.
Is it possible to transfer data from my internal storage to my pc? If yes, how do I do it?
My device is not rooted and I'm a noob. Please help :crying:

 

[GuestK00292]

My phone keeps restarting over and over again unless I shut it off from recovery mode. If it does start sometimes, it opens to the lock screen and then shows something like "Process system is not responding - Close App / Wait", and then restarts again.
Is it possible to transfer data from my internal storage to my pc? If yes, how do I do it?
My device is not rooted and I'm a noob. Please help :crying:

Try booting into safe mode and see if it boots up. If it does you should be good to go re: getting your data.
"Test your phone in safe mode by pressing the power button, then touching and holding on Power off on the screen, and then tap OK when Reboot to safe mode appears. You should see safe mode in the bottom left corner when it restarts, and you can test without any third-party apps running. Simply restart the Moto G5S Plus to get out of safe mode. If the restarts are gone in safe mode, then you know a third-party app is the cause and you can either uninstall and test one by one or do a factory reset." (From this site: https://www.digitaltrends.com/mobile/moto-g5s-plus-problems/)

Good luck:good: