Advanced calling not working?

MACHEK

Senior Member
Oct 31, 2009
590
131
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I can't get advanced calling to work. I go into settings, I click activate advanced calling, it tells me that advanced calling 1.0 is already activated on my line, then it says I need to completely turn the phone off and on, but when I do, there is no change. I go back I to settings and it shows again I need to activate it. What am I missing?
 

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GigaSPX

Senior Member
Dec 2, 2012
1,173
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I can't get advanced calling to work. I go into settings, I click activate advanced calling, it tells me that advanced calling 1.0 is already activated on my line, then it says I need to completely turn the phone off and on, but when I do, there is no change. I go back I to settings and it shows again I need to activate it. What am I missing?
I remembered having this issue on my Sony Xperia with Verizon. You should check to see if it is enabled in your Verizon account settings online.
 

MACHEK

Senior Member
Oct 31, 2009
590
131
0
I remembered having this issue on my Sony Xperia with Verizon. You should check to see if it is enabled in your Verizon account settings online.
Well they reloaded it to the account and I got to a different screen but after rebooting still hasn't worked.
 

MACHEK

Senior Member
Oct 31, 2009
590
131
0
What did he do? your HD voice and HD video work? I've called three times with nothing!
He said it was a setting on their side. I could hear him literally going line by line on everything and then finally he said shut it off and restart it and then the options opened up. He said it was something in their coding and settings that needed to be fixed. If it helps at all the guys name was Justin and he was a second level tech. He seemed pretty knowledgeable. Haven't called anyone with video but voice over Wi-Fi works (same with texting over wifi).
 

skinnytoo2

Senior Member
Oct 22, 2007
647
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He said it was a setting on their side. I could hear him literally going line by line on everything and then finally he said shut it off and restart it and then the options opened up. He said it was something in their coding and settings that needed to be fixed. If it helps at all the guys name was Justin and he was a second level tech. He seemed pretty knowledgeable. Haven't called anyone with video but voice over Wi-Fi works (same with texting over wifi).
Ugh I hate incompetent people, I'll have to find Justin. Lol

Have you used NFL app ?