After upgrading Lumia 925 to Windows 10

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New member
Sep 21, 2018
Good day everyone,

Let me start off by saying I have searched for a good 3~4 hours or so for this on both google and here before I decided to post, but here's the situation, I have upgraded my Lumia 925 to windows 10 following this guide: using V4.1 and it was successful, however I ran into many problems which I cannot find the solution to and here they are:

1- I'm stuck on version 1511 (build: 10.0.10586.107) and cannot receive any updates, things I have tried are changing my phone model and name to my own (followed a thorough guide, but to my surprise they were already the correct ones when I got to them in the registry), I tried the OTC updater, gave me a message saying "there are multiple root elements. line 2 position 2", made my phone the enterprise version using the PPKG, update fails to download even after several retries and finally I wanted to try the last one which is here: but I am lost as to which to download as it doesn't list which one is for my device

2- Applications: I'm not big on those, I only use WhatsApp and occasionally Skype, but the problem is:
  • WhatsApp is performing poorly and cannot make any voice calls (the moment I tap it, it hangs up, tells me something is wrong and I need to reboot my phone, which I did several times, it also gives "missed call" to the called person)
  • Skype doesn't even launch, and I cannot download it through the store whatsoever, I tried restarting several times, closing the store etc, but nothing worked, the "free" button is there but it's untapable

Any help is appreciated as I'm kinda down to my spine with frustration over this.
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Senior Member
May 27, 2006
Change in the registers "phonemodelname" to Lumia 930 and upgrade to AU - Windows 10 Anniversary Build 14393
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