Alcatel TRU 5065N - Stuck in Boot Loop/Soft Brick - USB DEBUGGING IS OFF!

v4porize

New member
Nov 12, 2016
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I bought an alcatel tru from metro on Monday and a couple hours after I got it, it got stuck in a boot loop where it says starting apps/optimizing apps/finishing boot. I think it was from an unsuccessful root but I'm not completely sure. I have tried resetting it to factory and clearing the cache. It hasn't worked so far and my plan for the month is going to go to waste if i don't fix it.

I can't use any programs on my computer with the phone at the moment because I cant find the right drivers, and USB debugging is off. If anybody can help me out it would be greatly appreciated. I don't know a lot about android but I know how to follow directions. So if anyone can help please do :D
 
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schuylkillparanormal

Senior Member
Mar 10, 2013
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I bought an alcatel tru from metro on Monday and a couple hours after I got it, it got stuck in a boot loop where it says starting apps/optimizing apps/finishing boot. I think it was from an unsuccessful root but I'm not completely sure. I have tried resetting it to factory and clearing the cache. It hasn't worked so far and my plan for the month is going to go to waste if i don't fix it.

I can't use any programs on my computer with the phone at the moment because I cant find the right drivers, and USB debugging is off. If anybody can help me out it would be greatly appreciated. I don't know a lot about android but I know how to follow directions. So if anyone can help please do :D
Ok I figured out the hidden developer settings theres an open to unlock the bootloader and USB debug just tap the build number in settings / about phone