All Software issues of the "ZTE Nubia Red Magic 5g" + Nubias reaction

How do you feel about the software issues of the "Red Magic 5g"?

  • I can live with it, i only care about gaming!

    Votes: 36 25.9%
  • I will return it!

    Votes: 15 10.8%
  • I regret buying it!

    Votes: 20 14.4%
  • I don't recommend buying it!

    Votes: 23 16.5%
  • i will wait for Nubia to fix the Problems!

    Votes: 69 49.6%

  • Total voters
    139

DiMatador

Senior Member
Jul 21, 2011
127
15
0

adrienfr

Member
May 20, 2020
17
4
0
This thread is a request to nubia to fix their software issues on the "Red Magic 5g" global Rom 4.05.
Most of these issues are also on the other roms.

The poll is for nubia to see the opinions of their customers.
here we can show nubia and their future customers how many of us will return their devices, regret buying it, don't recommend it, or don't care about the issues.
Feel free to quote the opening post to address issues i didnt mention.

1. We can't see who is callig when voLTE is enabled.(caller id is allways unknown)

2. We cant change the Default launcher.

3. AOD can't be turned on once turned off.

4. there is no Option to disable "screen turning on when phone is beeing moved".

5. there is no Option for battery percentage in statusbar (but included in cn rom).

6. there is no face unlock (but included in cn rom).

7. there is no nfc on cn rom. (It's included on global rom but can't pay with Gpay. All goes Ok but when paying the terminal says, "only one card at a time".)

8. gestures navigation area will switch in respect to the screen orientation making it hard to use the keyboard vertically.

9. unlocking bootloader breaks the fingerprint sensor functionality.

10. there is no official global rom.zip but a cn rom.

11. there is no kernel source released yet.

12. there are no real battery statistics like "screen on time".

13. the recents Activity is inside the launcher instead of system ui (meaning we have no working recents if we don't use the nubia launcher)

14. there is no option for 120 hz (there is a hidden menu only accessible with a third party app whoch can actually enable it)

15. there is no option for full hd in the Screenrecorder settings (can be anabled in a hidden menu with a thirdparty app)

16. After using the phone for a while connected to 5ghz wifi, it will disconect and will only be able to connect to 2.4ghz wifi until you restart the phone.

17. Android widevine lvl is 3 instead of 1


Dear Nubia this device has the best hardware but if you don't start putting more effort in fixing the problems of your customers you will ruin your brand. This hardware deserves a better software. I will not return my device because i only care about gaming performance and i was aware of the problems of the previous red Magic phones when i bought this device.
Please don't justify the cliché of cheap Chinese phones/brands. Just put more effort in software development. Complete Something before you start a new project. Don't endup selling a halfbaked product. You can do better!

I explained all these issues to Nubia and got a first response!

18. No Desktop mode yet
 

raumyasarkar

Senior Member
Jun 1, 2013
127
35
0
I would like to add two things.

1. While taking screenshot the share option always fails to share.

2. This one is a bit different but. The cyclic macro in gamespace is pretty much useless because if I click anything else. It stops the cycle. So, Is it possible to make the macro cycle continuously even when I am clicking on other things on screen? That would make the macro much useful. Thanks

Sent from my NX659J using Tapatalk
 

adrienfr

Member
May 20, 2020
17
4
0
This thread is a request to nubia to fix their software issues on the "Red Magic 5g" global Rom 4.05.
Most of these issues are also on the other roms.

The poll is for nubia to see the opinions of their customers.
here we can show nubia and their future customers how many of us will return their devices, regret buying it, don't recommend it, or don't care about the issues.
Feel free to quote the opening post to address issues i didnt mention.

1. We can't see who is callig when voLTE is enabled.(caller id is allways unknown)

2. We cant change the Default launcher.

3. AOD can't be turned on once turned off.

4. there is no Option to disable "screen turning on when phone is beeing moved".

5. there is no Option for battery percentage in statusbar (but included in cn rom).

6. there is no face unlock (but included in cn rom).

7. there is no nfc on cn rom. (It's included on global rom but can't pay with Gpay. All goes Ok but when paying the terminal says, "only one card at a time".)

8. gestures navigation area will switch in respect to the screen orientation making it hard to use the keyboard vertically.

9. unlocking bootloader breaks the fingerprint sensor functionality.

10. there is no official global rom.zip but a cn rom.

11. there is no kernel source released yet.

12. there are no real battery statistics like "screen on time".

13. the recents Activity is inside the launcher instead of system ui (meaning we have no working recents if we don't use the nubia launcher)

14. there is no option for 120 hz (there is a hidden menu only accessible with a third party app whoch can actually enable it)

15. there is no option for full hd in the Screenrecorder settings (can be anabled in a hidden menu with a thirdparty app)

16. After using the phone for a while connected to 5ghz wifi, it will disconect and will only be able to connect to 2.4ghz wifi until you restart the phone.

17. Android widevine lvl is 3 instead of 1


Dear Nubia this device has the best hardware but if you don't start putting more effort in fixing the problems of your customers you will ruin your brand. This hardware deserves a better software. I will not return my device because i only care about gaming performance and i was aware of the problems of the previous red Magic phones when i bought this device.
Please don't justify the cliché of cheap Chinese phones/brands. Just put more effort in software development. Complete Something before you start a new project. Don't endup selling a halfbaked product. You can do better!

I explained all these issues to Nubia and got a first response!

When connected to the dock, charging works when dock option is activated.

But if we connect an USB-C to HDMI cable, power charging is stopped
 

adrienfr

Member
May 20, 2020
17
4
0
Whats the steps to enable this please?
with ADB

adb shell
settings put global force_desktop_mode_on_external_displays 1
settings put global force_allow_on_external 1

Reboot the phone and it's ok

You can install Sentio to have a full desktop environment, but with sentio, you have to disable force_desktop_mode_on_external_display (force_desktop_mode_on_external_display 0) to get it work properly
 
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Reactions: blonqe

nadejo

Senior Member
Jun 28, 2010
2,419
1,273
193
Have most of these software issues been fixed now where one could purchase this phone with confidence? Or still waiting for a lot of fixes?
It depends. If you put gaming performance over software functionality and visuals then yes.
The main problem is the launcher it cant be replaced. Nubia claims they are trying to fix it.
Also faceunlock will come soon as its available on the chinese rom.
Watching the past they didnt do allot on software optimization.
But it seems there is a bigger motivation now.
I think they will fix all software issues this year. But i can be wrong.
I dont care too much. It delivers the best gaming performance for me at that pricetag. So i cant complain.
 

mhajii210

Senior Member
Sep 19, 2011
489
122
0
I'm on NA version 3.11 (full wipe and install update.zip via stock recovery) and I have a very strange bug to report that a few other users have also noticed. This has been happening since day 1 of using my device (also happened on NA 3.08). At least a few times a day I'll unlock my phone, go into either Chrome or Samsung Internet Browser and when I go to a website the touch scrolling has zero momentum. Basically flick scrolling stops working and it stops immediately when I lift my finger off the display. This will happen no matter how many tabs I open or close. Scrolling remains normal in other apps including Firefox browser. What's very strange is the minute I do a back gesture, the scrolling goes back to normal in the Chromium browsers. I have already reported this bug to @JerryYin. Hopefully someone will have time to look into it.

1) Here's a clip of it happening https://mega.nz/file/qNBRFK5K#5vjH-CImb_5crth6tp9vusTK2ywCgsqZihau9rqIv2c

2) Here's a clip of me opening another tab, hitting back gesture and poof the bug is gone until the next time it happens https://mega.nz/file/nER1UKDY#L-mTLbujNmbOKVBhEOySs5YIYf70wYQ4y_rsVz457qo
 
Last edited:

nadejo

Senior Member
Jun 28, 2010
2,419
1,273
193
I'm on NA version 3.11 (full wipe and install update.zip via stock recovery) and I have a very strange bug to report that a few other users have also noticed. This has been happening since day 1 of using my device (also happened on NA 3.08). At least a few times a day I'll unlock my phone, go into either Chrome or Samsung Internet Browser and when I go to a website the touch scrolling has zero momentum. Basically flick scrolling stops working and it stops immediately when I lift my finger off the display. This will happen no matter how many tabs I open or close. Scrolling remains normal in other apps including Firefox browser. What's very strange is the minute I do a back gesture, the scrolling goes back to normal in the Chromium browsers. I have already reported this bug to @JerryYin. Hopefully someone will have time to look into it.

1) Here's a clip of it happening https://mega.nz/file/qNBRFK5K#5vjH-CImb_5crth6tp9vusTK2ywCgsqZihau9rqIv2c

2) Here's a clip of me opening another tab, hitting back gesture and poof the bug is gone until the next time it happens https://mega.nz/file/nER1UKDY#L-mTLbujNmbOKVBhEOySs5YIYf70wYQ4y_rsVz457qo
This is a chrome issue. The screen has very fast response and chrome fails to trace the moment your finger stops the touch action when scrolling sometimes. As the touchscreen is so fast chrom thinks you scroll and stop scrolling. You can trace the touch ibput with devoptions and youll see its crazy how accurate the touchscreen is working.
Issues like these are common in android due fragmentation of the os. Its impossible to adapt all apps to all phones. Chrome maybe has some adaptions which cause problems on other phones.

These are not caused by the red magic 5g or the os.
 
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Reactions: mhajii210

mhajii210

Senior Member
Sep 19, 2011
489
122
0
This is a chrome issue. The screen has very fast response and chrome fails to trace the moment your finger stops the touch action when scrolling sometimes. As the touchscreen is so fast chrom thinks you scroll and stop scrolling. You can trace the touch ibput with devoptions and youll see its crazy how accurate the touchscreen is working.
Issues like these are common in android due fragmentation of the os. Its impossible to adapt all apps to all phones. Chrome maybe has some adaptions which cause problems on other phones.

These are not caused by the red magic 5g or the os.
I reported the issue to Google via Chrome feedback. We'll see if it ever gets fixed.
 

Byte Burner

Member
Oct 10, 2015
11
2
0
I was about to order it today. so what now!

I was about to buy it today. but now have a second thought.
because it is not about just gaming for me i also need the phone on day to day usage.
I guess the marked off issues has been fixed right ?
I really want to install Lineage OS on it but it seems not to be possible at the moment.
 

mhajii210

Senior Member
Sep 19, 2011
489
122
0
This is a chrome issue. The screen has very fast response and chrome fails to trace the moment your finger stops the touch action when scrolling sometimes. As the touchscreen is so fast chrom thinks you scroll and stop scrolling. You can trace the touch ibput with devoptions and youll see its crazy how accurate the touchscreen is working.
Issues like these are common in android due fragmentation of the os. Its impossible to adapt all apps to all phones. Chrome maybe has some adaptions which cause problems on other phones.

These are not caused by the red magic 5g or the os.
But how come same exact thing happens with Samsung Internet Browser or any other Chromium browser? How come the bug magically goes away when I do a back gesture? When it happens, the only way I've found to get rid of it is to either do a back gesture or turn the display off and back on. I can close all recent apps and it'll still do it unless I do a back gesture. Seems to me it's a ROM issue. Otherwise why would a back gesture make it go away? Very weird bug.
 

JeankDragon

Member
May 7, 2011
29
0
21
Something very strange happens to me, I bought the 55wats charger, I used it once, and the next day I tried to load with the normal charger, which I think is 18, but it does not charge, it indicates that if it is doing it, however nothing happens.
I tried the charger on another phone and if it works, will there be any adjustments or anything regarding this? ideas? since all cables and chargers are tested everything is fine, even if I put the 55 again if you charge the phone.
 

nadejo

Senior Member
Jun 28, 2010
2,419
1,273
193
But how come same exact thing happens with Samsung Internet Browser or any other Chromium browser? How come the bug magically goes away when I do a back gesture? When it happens, the only way I've found to get rid of it is to either do a back gesture or turn the display off and back on. I can close all recent apps and it'll still do it unless I do a back gesture. Seems to me it's a ROM issue. Otherwise why would a back gesture make it go away? Very weird bug.
it can be chrome adapting to your touch input and missbehaving due the big difference compared to other brands.
im experiencing freezes in chrome which dissapear when i open recents for a sec. and also some random black frames. it cna be a rom issue yes. but i also noticed it doesnt happen on all websites.
 

mhajii210

Senior Member
Sep 19, 2011
489
122
0
This is a chrome issue. The screen has very fast response and chrome fails to trace the moment your finger stops the touch action when scrolling sometimes. As the touchscreen is so fast chrom thinks you scroll and stop scrolling. You can trace the touch ibput with devoptions and youll see its crazy how accurate the touchscreen is working.
Issues like these are common in android due fragmentation of the os. Its impossible to adapt all apps to all phones. Chrome maybe has some adaptions which cause problems on other phones.

These are not caused by the red magic 5g or the os.
it can be chrome adapting to your touch input and missbehaving due the big difference compared to other brands.
im experiencing freezes in chrome which dissapear when i open recents for a sec. and also some random black frames. it cna be a rom issue yes. but i also noticed it doesnt happen on all websites.
On my device when the momentum scrolling gets messed up it happens on all websites viewed on any Chromium browser. I've seen crashes and freezes many times on many different devices when using Chrome, but this is something very bizarre. I tried closing all recent apps, going into settings, apps and force closing Chrome, Android System WebView, clearing cache and data, force closing Nubia launcher, and no luck. Only thing that works is back gesture. I may have to get rid of the device soon since it's bad for my OCD. I keep thinking it might be a hardware issue since I seem to be the only one reporting this.
 
Last edited:

imoshi

New member
Feb 22, 2011
4
1
0
I was about to buy it today. but now have a second thought.
because it is not about just gaming for me i also need the phone on day to day usage.
I guess the marked off issues has been fixed right ?
I really want to install Lineage OS on it but it seems not to be possible at the moment.
If you are using Skype you should not buy.
Cannot change the ringtone.
Only the notification sound will sound, so the sound will stop immediately.
 
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