All Software issues of the "ZTE Nubia Red Magic 5g" + Nubias reaction

How do you feel about the software issues of the "Red Magic 5g"?

  • I can live with it, i only care about gaming!

    Votes: 36 25.9%
  • I will return it!

    Votes: 15 10.8%
  • I regret buying it!

    Votes: 20 14.4%
  • I don't recommend buying it!

    Votes: 23 16.5%
  • i will wait for Nubia to fix the Problems!

    Votes: 69 49.6%

  • Total voters
    139

VZTech

Senior Member
Dec 31, 2019
420
53
0
Want to check if anyone else has this issue... When I play pubg for say couple hours the left trigger button starts malfunctioning. It either stays pressed of develops a delay in registering a press and hold (critical for those sniper headhots!). It's absolutely fine when I start gaming so maybe it's a heating/fan issue idk. This is my biggest gripe with the phone given I bought it for gaming. The last firmware update said it fixed a trigger problem but it didn't fix this. Help is appreciated
Defective HW. Its because of the heatpipe by the trigger. It thinks you are pressing it.
 
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MastaGman

New member
Jun 5, 2020
1
0
0
Anyone else having problem that 55watt charging will sometimes keep turning on and off over and over I think it might be an overheating precaution? As I usually try and charge after playing. It's not hardware issue because I can still get 55watt charging other times. Was just wondering if the phone being hot is the problem or if it's a bug?
 

JerryYin

Senior Member
Apr 15, 2018
179
138
0
Shenzhen
And also, the DRM level will stay on L3.
Plus, FP can be fixed by a special jig, which can be bought by contacting customer support. Or you can just mail your device back for recalibration
 
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ckt213

Member
Feb 21, 2017
10
1
3
Melbourne
Who're you responding to Jerry? Sorry I'm not all over acronyms.
You have any thoughts on the trigger issue? Should I wait for a software update to fix this or send device back for repair as most people have commented it's probably a HW issue?
The accessories I bought a month ago still haven't arrived so a bit skeptical about sending the phone back. Don't know when or even if I'll get it back!

And also, the DRM level will stay on L3.
Plus, FP can be fixed by a special jig, which can be bought by contacting customer support. Or you can just mail your device back for recalibration
 
May 4, 2015
44
4
38
Limassol
Quick issues/suggestions so far for me:
1) Trust agent seems not to be working. To unlock without security in my house location and trusted devices like car BT.
2) Nova launcher (yes saw will be updated in next update).
3) Would be cool to have option for fan to work without gaming mode. Hot summers in car might need some extra cooling.
4) Turn on display on notification should turning on only amoled/text.
 

enzone17

Member
May 14, 2020
12
3
3
Want to check if anyone else has this issue... When I play pubg for say couple hours the left trigger button starts malfunctioning. It either stays pressed of develops a delay in registering a press and hold (critical for those sniper headhots!). It's absolutely fine when I start gaming so maybe it's a heating/fan issue idk. This is my biggest gripe with the phone given I bought it for gaming. The last firmware update said it fixed a trigger problem but it didn't fix this. Help is appreciated
I'm definitely having issues with my trigger buttons as well. Even after updating to 311 on my NA RedMagic 5G. The sensitivity settings don't seem to make a difference. I experience most of my issues in my sports games that require a pressure and release kind of motion on the trigger buttons. For example, in NBA 2K20, I can't assign the shoot button to a shoulder button because it only registers a single tap and not a long press and release. but if i use the button on the screen, it works just fine. That same NBA 2K20 game works flawless on my RedMagic 3S. So I'm not sure if its hardware related or its the Nubia Game software. Either way, it's sad that Nubia seemed to have it working flawless on the RedMagic 3S but the 5G manages to go backwards in performance. Some of the other games I play include, VR Tennis, MKX, Injustice, etc....and they all play fine as long as i don't assign any buttons to the shoulder triggers. But that defeats the purpose now of having shoulder trigger buttons. I'm waiting patiently to see if and when that gaming software gets updated.
 

raumyasarkar

Senior Member
Jun 1, 2013
127
35
0
You probably bought china version with global rom on it. They have these issues.



What best I'm gonna do, I can't do the manual update because it requires also to enter the "system update" first in the settings. Thank you
If possible return the phone or wait for applications which can update the phone without system update.

Sent from my NX659J using Tapatalk
 

LynxAirOfficial

New member
Jun 13, 2020
1
0
0
Hi, I'm Lynxair. Nice to be here.

I'm a user of the Red Magic 5g. I bought it recently and I really like it a lot. I got it with version 4.09 and it barely has any bugs.
But I have a big question that I would appreciate very much if you could clarify it for me please.

I understand that the batteries degrade with every charge and that it's not good to play while it's charging either; plus it's very difficult to replace them... Are we looking at a terminal with a short life?
I think a solution would be to put a smart charge (Lenovo style).
That is, charge only up to 60% while playing. That way you could avoid problems, at least some of them.

I have seen that mobiles like the Blackshark 3 have a dual battery system that supposedly gives them more durability.

This topic seems important to me, why is a mobile phone useful without its battery?
And more so if it is a mobile made to play.
 

viper98

Senior Member
Jul 19, 2011
387
52
0
And also, the DRM level will stay on L3.
Plus, FP can be fixed by a special jig, which can be bought by contacting customer support. Or you can just mail your device back for recalibration

What's the best way to contact support? I emailed a few days ago and have heard nothing yet.

How much does the jig cost to buy?
 

An Droid

Senior Member
Aug 27, 2010
323
102
63
Thank you for the latest v.3.13 update - the ability to set a custom launcher has made a huge difference. The June security update is also great to see. Keep up the good work!

There are a few minor bugs that need some attention:

1. Using the Recents menu to clear all tasks will return you to the default Nubia launcher - you need to press the home button again to return you to your chosen launcher. It should just return you to your chosen launcher by default.

2. No app pinning option available.

3. Being able to set a dynamic wallpaper for the lock screen would be welcome.

4. It would be nice if the navigation buttons would auto-hide with a swipe up action to reveal them. It seems to work with some apps but not all. (hopefully Google will allow gesture navigation in alternate launchers soon).

5. ARCore support - surprising a gaming phone doesn't have this.

Finally, I saw that ”App cloning" is searchable in the options but not available - I hope we'll see this in a future update.
 
Last edited:

raumyasarkar

Senior Member
Jun 1, 2013
127
35
0
So I can manually update it if I find new update to download? If so where?

I refreshed for update in System Update and nothing happens.

Have NX659J_ENCommon_V4.09
Probably some manual zip download links are available in facebook groups. Not sure. System update still doesn't have it

Sent from my NX659J using Tapatalk
 
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