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Am i the only one who has display backlight flickering with my Zenfone 6?

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07713

Member
Aug 28, 2016
5
1
Hi,

i got my Zenfone 6 today, and i really like it, but there is one thing that probably makes me return it...
The display is flickering when it‘s set to really low brightness, i think its the backlight.
I‘m not sure if it's broken or not. So, am i the only one with a flickering display?
Thank you
 

falcrumL

Member
Nov 26, 2014
16
10
Hi,

i got my Zenfone 6 today, and i really like it, but there is one thing that probably makes me return it...
The display is flickering when it‘s set to really low brightness, i think its the backlight.
I‘m not sure if it's broken or not. So, am i the only one with a flickering display?
Thank you

I had the same situation yesterday, it was on low brightness too.
But only for a few seconds, for now, everything seems fine, even in low brightness.
 

_jis_

Senior Member
Feb 5, 2012
1,469
529
With adaptive brightness set on or off?
Do you have the latest firmware version WW-16.1210.1904.133?
 

07713

Member
Aug 28, 2016
5
1
It doesn‘t matterif adaptive brightness is on or off, it does it as soon as the display lowers its brightness to the 1st 1/4 of the brightness bar...
 
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_jis_

Senior Member
Feb 5, 2012
1,469
529
Ok. Do you have the latest firmware version WW-16.1210.1904.133?
 

Skhio

Member
Jun 15, 2019
8
0
Ok. Do you have the latest firmware version WW-16.1210.1904.133?

Hi, i have the same problem. Received the phone a week ago and trying to find a solution. I am on the last firmware, tried the dev option about overlay, hard reset and still the same. Going to send it back to Asus for a refund...

I wonder if this is software or hardware related. As of now i can't use it at night with low brightness.
 
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Wulff73

New member
Jun 16, 2019
4
1
My Zenfone 6 does the same. If I set the adaptive brightness on the low brightness flickering disappears. I think it's a software related problem because others Zenfone have the same behaviour.
 
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Skhio

Member
Jun 15, 2019
8
0
Tried it. No matter the settings it flickers. I found a video that match the problem, weird no one noticed : youtu.be/DN1La8AbZsI
Check at 1.16 min, on the right side, it flickers like that, when the luminosity is low. This is what i see on my screen.
 
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morote

Senior Member
Sep 4, 2008
55
9
Same here. White backgrounds flicker when brightness set to low. Tried disabling HW overlay, but it didn't help. Phone on the latest firmware WW_16.1210.1904.133.
 

jaseman

Senior Member
Aug 27, 2012
710
200
Spring
Anybody letting the techs at Asus know about these problems? I would like to hear about a fix before I buy anything.
 

Skhio

Member
Jun 15, 2019
8
0
I am in touch with Asus France, i have to send back the phone for an exchange as they told me it MAY be a hardware problem.

I linked the thread to them if it can help.
 

Skhio

Member
Jun 15, 2019
8
0
It is set in auto mode on my device and still the same. With or without doesn't help sadly.
 

x1tymez

Senior Member
Oct 14, 2011
239
51
Hmmm is this international version? The U.S is coming next month. Hopefully this get fix before I'm buying it.

Sent from my SM-G970U1 using Tapatalk
 

jaseman

Senior Member
Aug 27, 2012
710
200
Spring
Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.
 
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Wulff73

New member
Jun 16, 2019
4
1
Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.

:) I hope that when this phone is released in your country, this issue will be solved definitively via software update. The way I see it, this problem isn't a huge problem, fortunately. Actually the screen flickering occours only if the brightness is set to a very low level (e.g. <20%) but, with this setting, the backlight is too dim as well for use even in a dark room (obviously for my taste). Since I use adaptive brightness with default settings, the minimum value the screen brightness reaches is 34% so I never get the problem....
 
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    It doesn‘t matterif adaptive brightness is on or off, it does it as soon as the display lowers its brightness to the 1st 1/4 of the brightness bar...
    1
    Every zenfone I have had (2 and 3) have had this issue.
    1
    Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.
    1
    Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.

    :) I hope that when this phone is released in your country, this issue will be solved definitively via software update. The way I see it, this problem isn't a huge problem, fortunately. Actually the screen flickering occours only if the brightness is set to a very low level (e.g. <20%) but, with this setting, the backlight is too dim as well for use even in a dark room (obviously for my taste). Since I use adaptive brightness with default settings, the minimum value the screen brightness reaches is 34% so I never get the problem....
    1
    Yes, it changes quickly. It can be easily seen on static white (bright color) backgrounds, for example when reading a book or text messages.
    Could others confirm that we are talking about the same issue?
    I can't see anything really , tried to open a text message and put brightness low, and go into a dark room .. but didn't notice anything at all unless it is super subtle?