Amazefit GTR 2e cannot connect bluetooth

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New member
Nov 28, 2022
Cape Town, RSA
Dear friends, I have a GTR 2e, which is a few years old. It suddenly stopped connecting via Bluetooth and I have reset the watch, reset the app, switched off Bluetooth an my iPhone, restarted iPhone and still no connection. Now the watch only has the connection scan face - can anyone help with a solution. Can the battery be removed from the watch and replaced?