Amazfit GTR 3 Pro - ios16 BT calling issue

[bubbamester]

Hi,

I use iPhone 13 mini with the Amazfit GTR3 Pro watch. I've update the phone for the new iOS16 just now. After update, on the watch the Bluetooth calling isn't working. The notification is working flawlessly. I've tried everything, but no sucess. Factory reset, BT connection delete, BT re-pair.... The two BT connection between the phone and the clock are exist, but the phone calling and recieving aren't working. "Bluetooth calling disabled." I am alone with this problem? Is there any solution for work the BT call on watch again? Thanks!

 

[Ranatalha323]

He bro i am facing same issue you are not alone . I am using iphone 13 pro kax ios 16 same issue

 

[Ranatalha323]

Hi,

I use iPhone 13 mini with the Amazfit GTR3 Pro watch. I update the phone for the new iOS16 just now. After update, on the watch the Bluetooth calling isn't working. The notification is working flawlessly. I've tried everything, but no sucess. Factory reset, BT connection delete, BT re-pair.... The two BT connection between the phone and the clock are exist, but the phone calling and recieving aren't working. "Bluetooth calling disabled." I am alone with this problem? Is there any solution for work the BT call on watch again? Thanks!i am also using gtr3 pro

 

[bubbamester]

He bro i am facing same issue you are not alone . I am using iphone 13 pro kax ios 16 same issue

Thanks for your answer! Much better now. I wrote for the support team. He promised they will fix this issue till end of the month. I hope them though September.

 

[Alap2311]

Hey I have the same issue, u sure that they told u that they r going to fix that problem by the end of September?hahaha cause I’m going crazy idk what’s going on between iOS16 and Zepp app I just want my notifications back I tried everything

 

[bubbamester]

Hey I have the same issue, u sure that they told u that they r going to fix that problem by the end of September?hahaha cause I’m going crazy idk what’s going on between iOS16 and Zepp app I just want my notifications back I tried everything

Take it easy!


Answer from the support:

Hello Bubba,

Thank you for contacting Amazfit/Zepp Customer Support. We sincerely apologize if the product caused you any inconvenience!

Our tech team has aware of this issue and is working on solving it. This issue will be optimized via app update at the end of this month. Please kindly wait for the update and help verify. Please keep us posted after verification if convenient. Thank you very much for your help in advance. Have a nice weekend!

Sincerely,

 

[Shanu24x7]

To the Amazfit support team,

Downloaded an updated version of amazfit gtr4 version 3.8.5.1 today.

I am still facing issue with Bluetooth calling connectivity feature with iOS 16.

Please provide your support and help to resolve the issue.

 

[bubbamester]

To the Amazfit support team,

Downloaded an updated version of amazfit gtr4 version 3.8.5.1 today.

I am still facing issue with Bluetooth calling connectivity feature with iOS 16.

Please provide your support and help to resolve the issue.

Same issue here after update.

 

[bubbamester]

Same issue here after update.

Maybe we must wait for the Zepp application update not the watch firmware update.

 

[bubbamester]

He bro i am facing same issue you are not alone . I am using iphone 13 pro kax ios 16 same issue

Any changes at your side after firmware update?

 

[bubbamester]

Answer from Zepp Support Team:

Hello Bubba,
Thank you for contacting Amazfit/Zepp Customer Support.
Have you also updated Zepp app to version 7.1.0? Please update the app to this version and try again. Thank you very much!
Sincerely,


Unfortunately in my region the App Store Zepp available version is 7.0.3.

 

[Shanu24x7]

New version of Zepp is not available

 

[bubbamester]

New version of Zepp is not available

It is not a good sign if the Amazfit support team is not aware of the current version number of the ZEPP app.

 

[bubbamester]

New info from support:

Hi Bubba,

That 7.1.0 version should be fully released in recent two days. Please kindly have a little more patience for that. Thank you very much for your understanding!

Sincerely,

 

[lfsouzalima]

Following here. I’m waiting just this solution to buy my gtr4. I’m suspecting that it could be Apple blocking some functionality, as they made with others wear os products (ticwatch for example)

 

[bubbamester]

Following here. I’m waiting just this solution to buy my gtr4. I’m suspecting that it could be Apple blocking some functionality, as they made with others wear os products (ticwatch for example)

I hope you are not right. If this feature worked before, maybe it will work after this! 2 days and we will find out.

 

[srsetu]

I'm still waiting for the Update. But no luck yet with Amazfit GTR 4 and iOS 16.

 

[markjsc]

Following. Same here - GTR2, iOS 16.

 

[lfsouzalima]

any news? the new version has already been released and it doesn't work? Or has it not been released yet?

 

[srsetu]

any news? the new version has already been released and it doesn't work? Or has it not been released yet?

It has not been released yet.