Amazfit GTR can't fix GPS

[kostaya]

Hey everybody,
i have similar issue with the GTR 47 mm - suddenly the watch failing to update fonts and in constant loop of "check for updates in app" and "failed to update font library". so i can't use it anymore. Tried to update the firmware (including base resources, rescources and GPS) with fonts and fonts only - with "notify fitness app" - but getting the same result. the only thing that i can manage to perform with watch is to unpair, then reset to factory and pair again with amazfit app. Tried all kinds of firmware and fonts versions.
Can someone please guide me what to do? is it possible to solve this issue at all? Or my watch is already bricked?
Thank you for help

 

[aestheticsstrength]

47mm GTR here, now on 1.3.5.72. All ok here. GPS still usually locks in a minute or so.

If there's a write failure, maybe the Bluetooth connection is poor and the firmware is corrupted on its way to the watch. I would try:

1. Delete watch's Bluetooth connection on the phone
2. Delete and re-install Amazfit app (may not be able to recover your historical data after - I'm not sure). Don't open the app or try and re-pair the watch yet.
3. Reboot phone
4. Factory reset watch (does the watch work before it's paired to the phone, so you can reset it?)
5. Start again, with re-pairing the watch and phone from the barcode on the watch face.
6. Keep phone and watch close. Let it try all the updates again

If all that fails, maybe the watch is faulty

I tried all the above, the issue persisted. I sent back the watch to the dealer from whom I bought it from, they've sent me a new one with manufacturing date 03/2020

I'm 100% sure something's wrong with the last firmware updates.
Amazfit should not push their firmwares to update automatically on these watches, it is not okay to update firmware when connection is poor.

---------- Post added at 01:19 PM ---------- Previous post was at 01:18 PM ----------

Have you previously installed anything non-standard, like fonts?

Nothing.

 

[haihai]

Today new firmware, still the same problem. I have the Titanium version and need from 2 to 5 min every time i'm start to running. And after, the precission is poor and over the buildings...
Waiting for the definitive firmware

 

[immaxda]

Same problem here... But if you remove it from the wrist and turn upside down the clock (the hr sensor must see the sky) the gps fix will be a little bit faster.
Unfortunately the sensitivity of the gps antenna remain poor... I think this problem depends from the metal case and it's impossible to fix with a firmware upgrade.

Bye

Ps: excuse me for my poor English

 

[Clint W]

Same GPS Fix issues...

Hey

I have been having the same problem for some time.

I installed the 'Notify....' app and followed the steps as recommended by previous poster.

This worked in the short term, but now, the GPS will only fix in one location - even if I'm outdoors with good open space overhead, it won't fix.

Watch has just done a firmware update. So I'm hoping that this problem might have been fixed but I'm not going to hold my breath!

 

[invisiblewave]

Just to add another voice to the GPS problem, in case the relevant team are reading this thread: GPS lock was fast when I first got the watch, but I didn't really use it until the gym closed. Since then it's hit & miss, even after checking for A-GPS updates. Sometimes it gets a lock within about 30 seconds, other times it takes up to 5 minutes. Then yesterday, I started it as I was walking, it failed to get a lock and a couple of minutes later was reporting that I'd walked 24 miles. This is my only complaint about this watch, and given the price point and battery life, it's a minor quibble for me, it's a shame because otherwise there's a lot to love about it, particularly now I've installed the McLaren face!

 

[dbagy]

Yesterday updated to 1.3.5.79 FW. Update included fonts ans gps. Tried this morning on the same walking route as before. GPS lock is faster, around 5-8 seconds but accuracy still remains an issue if isn't even worse. We all need to face the fact that issue isn't software but rather hardware.

 

[sabrewulf]

No change for me, still **** GPS

 

[bladehu2]

Yesterday updated to 1.3.5.79 FW. Update included fonts ans gps. Tried this morning on the same walking route as before. GPS lock is faster, around 5-8 seconds but accuracy still remains an issue if isn't even worse. We all need to face the fact that issue isn't software but rather hardware.

I've got only FW and RES, no gps nor fonts update. Moreover some users got 1.3.5.77 (as tizenhelp wrote that). Strange.
Thing is that if I use only Master for Amzafit app then watch can't find gps signal at all, after 5 mins either (a-gps info was refreshed with Amazfit app before the tries). If the Amazfit app and Master for Amazfit runs together, then gps lock is very hectic. Sometimes works, sometimes not, cca 50-50. But if only Amazfit app is running then gps always works, it needs less than 30secs to find gps position and it doesn't drop the signal. Between high buildings it's not too accurate, but there my phone neither.

 

[invisiblewave]

Mine updated to 1.3.5.77 and this morning was probably the fastest GPS lock I've seen, well under 10 seconds. Accuracy was very good too, it even shows where I crossed the road. Not sure what's going on with the units, I have everything set to imperial, but sometimes the app shows miles, and sometimes it shows km.

 

[RunningNerd]

Just to update: I wrote off the GTR and bought a Polar Grit X. Yeah, the battery life is much shorter but it works. Connects to GPS, quickly, records the run accurately. Buy cheap, buy twice, sadly.

 

[pentedemadeira]

my watch just update today Oct 29, 2020 for 1..3.7.17 and updated the GPS firmware too. I hope it fixed now.

 

[dukynko]

Hahahahaha. Nope, gps is still sh...

 

[sailangkham]

Well, just to confirm what I thought would happen, dug the GTR out of the drawer into which it had been put. Reinstalled the app. and ran through the updates. Firmware to v1.3.7.16, GPS update and resources update.

Ran several checks on time to acquire GPS lock, which was between 50 and 55 seconds. At the same time and in the same place Huawei GT2 lock was around 5 seconds. With that length of time to lock there is no evident improvement in GPS performance with the GTR and it remains dire, so back in the drawer it goes.

I cannot imagine that anyone who has experienced the dreadful GPS on the GTR, and who needs GPS, is going even to consider the GTR2. Amazfit have shot themselves in the foot with this thoroughly disappointing and diabolical device.

 

[dbagy]

Still, GPS lock and accuracy is unusable.

 

[arnold444]

works

Hahahahaha. Nope, gps is still sh...

for me I don't have any issue with the gps....I did the update 1.3.7.17 (gps update chip included just after), but even before I had no problem. I do bike and running and had no problem so far. I live in a village and the sky is relatively open, may be that people having problems are in urban zone with building or parks with big trees (????)
arnold444

 

[dukynko]

I had amazfit bip with no gps problem. So my area is not issue.

 

[pentedemadeira]

my watch just update today Oct 29, 2020 for 1..3.7.17 and updated the GPS firmware too. I hope it fixed now.

replying my own message... same $#[email protected]%$*%@# of always. Nothing changed

 

[bitkeeper]

v1.3.7.16 update actually broke GPS

The latest update (v1.3.7.16) actually broke GPS in my Amazfit GTR.
GPS track before update: yadi.sk/i/oPoMaTN1pOyvRg
GPS track after update: yadi.sk/i/0_hdc0bBOpxC0w

 

[sailangkham]

The latest update (v1.3.7.16) actually broke GPS in my Amazfit GTR.
GPS track before update: yadi.sk/i/oPoMaTN1pOyvRg
GPS track after update: yadi.sk/i/0_hdc0bBOpxC0w

Like you I received v1.3.7.16, rather than the v1.3.7.17 that others have mentioned. Given the time taken to obtain a fix, I did not bother to test further but looking at your tracks it appears that your 'before update' is unacceptable, unless you were dodging trees, or drunk. What is clear is that no amount of firmware tweaking is going to help when the GPS antenna is inadequate. Amazfit should hang their heads in shame.