Since I got the 6.0.1 update on my Verizon note 5, I have not been able to update any amazon apps or download any. I use amazon instant video a ton. And I can't get the app on my note 5. I tried doing a factory reset(what started the issue I think) and also used samsung smart switch on my computer to go back to a precious software. I can reinstall marshmallow, but when I update again I just notice a huge lag on my phone. So I reset it and now it won't work. Every time I try to install through the browser it fails. And so I'm unsure what to do next and would like some suggestions, please. Thanks in advance!
I haven't tried aptoid, I'll have to try that, thank you! And I've logged out of the Amazon app several times, but it doesn't fix anything.
I couldn't get any of the Amazon apps to update through aptoid. However I did find an older version of Amazon video ask to install on the phone thanks for the help!
I couldn't get the Amazon App Store to work. I uninstalled, cleared cashe, re-installed all the apps and still a no go. I then checked using the Debloater program (mentioned in Verizon Note 5 forums) and realized I had disabled Amazon Underground. After re-enabling it in the Debloater, everything worked as normal.
Oh that makes sense. I've made sure I have the Amazon underground app active. It just won't update. I'll just have to wait for the next software update and see if that fixes it. Hopefully it does.
I was having the same issue. I re-enabled Amazon Audible app and now all the Amazon apps update correctly.
Sent from my SM-N920V using Tapatalk
Sent from my SM-N920V using Tapatalk
I am having the same issue and am unable to install any amazon apps. I am also unable to install the Amazon shopping app from the play store and receive a 505 error. I am currently working with Amazon tech support and will post my answer here if they are able to supply an answer.
You have to have every amazon related app enabled otherwise it won't let you update. So like others, I had to re enable audible, amazon music, amazon store(underground) , and Amazon Kindle. I didn't realize that audible was part of the suite so thank you bacchus258 for pointing that out. What a pain in the ass to have to disable and enable everytime you update an amazon app. My Alexa wouldnt even update with Audible disabled.
Thanks! I didn't realize they all had to be enabled either. That worked perfectly though! Thanks so much! I hadn't been able to do that and it was killing me!
I can't believe I didn't see this post, I was having the same problem. Was driving me nuts because I have prime and use their apps. Searched high and low with nothing. Even factory reset my phone. But I can confirm, I enabled auduble and everything worked.
Sent from my SM-N920V using XDA-Developers mobile app
Sent from my SM-N920V using XDA-Developers mobile app
Thank God I found this forum. I was about to lose my mind with this stupid phone update and not being able to use the Amazon apps. Logging out of my Appstore account, then logging back in, then opening the Audible app--that fixed all of it. It's completely bizarre that this was necessary (I have never even used Audible), but whatever, it worked! Thank you to those who posted here!
I don't use Audible
I have no idea why I would have to turn on the Audible App. I don't use it, it came pre-installed on my phone, I had un-updated it, and disabled it. However, thanks to everyone's feedback re-enabling and updating Audible allowed the Amazon apps to be installed.
Phone: Motorola Droid Turbo 2
Carrier: Verizon
I have no idea why I would have to turn on the Audible App. I don't use it, it came pre-installed on my phone, I had un-updated it, and disabled it. However, thanks to everyone's feedback re-enabling and updating Audible allowed the Amazon apps to be installed.
Phone: Motorola Droid Turbo 2
Carrier: Verizon
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4I was having the same issue. I re-enabled Amazon Audible app and now all the Amazon apps update correctly.
Sent from my SM-N920V using Tapatalk2You have to have every amazon related app enabled otherwise it won't let you update. So like others, I had to re enable audible, amazon music, amazon store(underground) , and Amazon Kindle. I didn't realize that audible was part of the suite so thank you bacchus258 for pointing that out. What a pain in the ass to have to disable and enable everytime you update an amazon app. My Alexa wouldnt even update with Audible disabled.1I couldn't get the Amazon App Store to work. I uninstalled, cleared cashe, re-installed all the apps and still a no go. I then checked using the Debloater program (mentioned in Verizon Note 5 forums) and realized I had disabled Amazon Underground. After re-enabling it in the Debloater, everything worked as normal.
