(Android 8.0)NOTE 8 build in app problem

[uhui95]

Hi every one, After i update my note 8 to android 8.0 I encountered a problem, i hav download some video or music via tube mate but samsung music can't detect the music i download and samsung gallery also can't detect the video or picture i download.. anyone meet ths problem? i try copy picture, music, or video from my computer to my note 8 ,but also samsung music and gallery can't detect all the file i copy into my phone. But other app can detect all my file.. how to fix ths problem??? Help me!...thank

 

[LegendSmoker]

Hi every one, After i update my note 8 to android 8.0 I encountered a problem, i hav download some video or music via tube mate but samsung music can't detect the music i download and samsung gallery also can't detect the video or picture i download.. anyone meet ths problem? i try copy picture, music, or video from my computer to my note 8 ,but also samsung music and gallery can't detect all the file i copy into my phone. But other app can detect all my file.. how to fix ths problem??? Help me!...thank

did you gave storage permissions to those apps when you opened them for first time?
you can check under settings/apps/APPNAME/permissions
if not you need to give them storeage permissions and maybe some more, then they will be able to read all files wich are on your phone ....

If this doesn't help try to factory reset but backup your stuff first