Android Auto Freezing

inconceeeivable

Senior Member
Dec 11, 2010
819
47
0
Having an issue with the Android Auto unit in my '18 Subaru Crosstrek. Android Auto typically starts fine, but it keeps freezing five minutes or so into playing music. The track skips to the next track and the display just freezes.

Do not have the same issue on my Nexus 6P running Oreo. Boost is not optimizing Android Auto as well.

Any ideas? This is the US Unlocked version running the latest (so out of date) ROM.
 

shivadow

Senior Member
Jan 26, 2012
2,559
471
0
I had the same problem with my mondeo/contour and an aftermarket head unit. The head unit didn't have the appropriate space behind it and the structural brace behind the dashboard was blocking the fan and causing the unit to overheat. I was prepared to cut into the brace but Ford advised against it.

Another issue you may encounter is optimization of the app may be closing it as it might be seen as idling instead of running. Do not optimise or greenify the app in any way.

Some music files may not be compatible. Only certain containers work. Some files, although labelled the same type of file, may actually have a different container than the one the head unit is programmed to decode. This will cause the head unit to skip the file(s) until a readable file is found.

If the head unit in the car is an aftermarket unit it may have a fault or be overheating. It is not unheard of as it happened to me and I still had to pay for removal of the unit even though they knew it was a problem before I bought it.

Beamed in by telepathy
 

inconceeeivable

Senior Member
Dec 11, 2010
819
47
0
I had the same problem with my mondeo/contour and an aftermarket head unit. The head unit didn't have the appropriate space behind it and the structural brace behind the dashboard was blocking the fan and causing the unit to overheat. I was prepared to cut into the brace but Ford advised against it.

Another issue you may encounter is optimization of the app may be closing it as it might be seen as idling instead of running. Do not optimise or greenify the app in any way.

Some music files may not be compatible. Only certain containers work. Some files, although labelled the same type of file, may actually have a different container than the one the head unit is programmed to decode. This will cause the head unit to skip the file(s) until a readable file is found.

If the head unit in the car is an aftermarket unit it may have a fault or be overheating. It is not unheard of as it happened to me and I still had to pay for removal of the unit even though they knew it was a problem before I bought it.

Beamed in by telepathy
It's the stock Subaru head unit. Only using Google Play Music with subscription streaming.

I thought Boost might be the problem, but it's not touching Android Auto. I might try completely disabling it system wide.
 

shivadow

Senior Member
Jan 26, 2012
2,559
471
0
See if there is an update for the head unit. It appears that you are not the only one to suffer this issue!.

Beamed in by telepathy
 

AMGNZ

New member
Oct 12, 2017
1
0
0
Same issue as OP

I have the exact same issue with my HTC U11 and Sony head unit with Android auto. Also works perfectly with my Nexus. Did you find a fix?
 

inconceeeivable

Senior Member
Dec 11, 2010
819
47
0
I have the exact same issue with my HTC U11 and Sony head unit with Android auto. Also works perfectly with my Nexus. Did you find a fix?
Have not, but I haven't been using my U11 because of blueborne. I'm heading on a mini vacation tomorrow to the wilderness... Might test it out again then since I don't think someone will hack my phone in the woods lol.

Are you on the latest OTA? Haven't tried it again since they released the August security update since I'm holding out for September.
 

arjaan71

New member
May 10, 2010
1
0
0
Screen freezes after 2 minutes without update

I have something similair. My screen freezes when the screen isn't updated for a minute or two. I found a reddit with the same problem, not able to post it yet


I doesn't freeze while playing music, because the screen updates, if only minimal, ie the progress bar.

I have a Nissan Leaf with support for android Auto. Cable is original one and tried others too. I have a HTC U11 and I am running version 3.2.5815 (latest)
 

eckharttim

Senior Member
May 13, 2011
193
56
48
Poconos
Same issue as posted above

I suffered the same issue with Android auto, I also have a Son head unit in a 2017 ford. It froze on me as I was navigating and listening to play music.
Only fix I found was to uninstall the current version of Android auto, I found the prior version to the one that gave me issues. The prior version did not give me any issues.
 

Svenvdmeer

Senior Member
Mar 29, 2008
198
18
0
Rotterdam
I'm having the same problem and I am also using an HTC U11. I've got the Sony XAV-AX100 head unit. It only seems to happen if there is no movement on the screen for a couple of minutes.