Annoying loud audio hiss during calls and playback of camera video but not whilst watching Youtube or video from external sources or listening to mp3s.
I’ve had a GSM Galaxy Nexus for a week now.
Absolutely love this phone but there’s one problem that’s driving me mad.
There is a quite loud constant background hiss during phone calls.
It’s worst during calls over the phone’s built-in earpiece but is also audible if you plug in headphones.
What’s more the same hiss is on videos I shot with the phone’s camera but audio is clear as a bell watching Youtube videos, listening to mp3s or watching video files not recorded on the device.
Please note this is not GSM “chirping” noise interference you sometimes get but a constant hiss that starts as soon as speaker actives.
I thought it might be to do with microphone but the hiss is still there if you mute the mic during calls.
This is more likely to be a software fault isn’t it? As I hear clear audio when listening to mp3s and non-native video files.
BTW- It’s not my phone network as I’ve tried my sim card in another phone and it’s fine.
I also tried a sim card from a different phone company in the nexus and the hiss was still there.
The phone shows full signal strength and is logged onto HSDPA.
Does this sound like a software problem that will probably get updated or does it sound like I have a dud device?
I’d rather not take the phone back on the off chance as everything else on it, the screen etc, is perfect.
Anyone else having this problem?
I’ve had a GSM Galaxy Nexus for a week now.
Absolutely love this phone but there’s one problem that’s driving me mad.
There is a quite loud constant background hiss during phone calls.
It’s worst during calls over the phone’s built-in earpiece but is also audible if you plug in headphones.
What’s more the same hiss is on videos I shot with the phone’s camera but audio is clear as a bell watching Youtube videos, listening to mp3s or watching video files not recorded on the device.
Please note this is not GSM “chirping” noise interference you sometimes get but a constant hiss that starts as soon as speaker actives.
I thought it might be to do with microphone but the hiss is still there if you mute the mic during calls.
This is more likely to be a software fault isn’t it? As I hear clear audio when listening to mp3s and non-native video files.
BTW- It’s not my phone network as I’ve tried my sim card in another phone and it’s fine.
I also tried a sim card from a different phone company in the nexus and the hiss was still there.
The phone shows full signal strength and is logged onto HSDPA.
Does this sound like a software problem that will probably get updated or does it sound like I have a dud device?
I’d rather not take the phone back on the off chance as everything else on it, the screen etc, is perfect.
Anyone else having this problem?
