Every day I check it says up to date. I called AT&T twice but they claim they can't initiate the push. Tried the advance date trick, too. I even did a complete factory reset. Just curious if this is normal. Thanks.
Anyone else not received the update?
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Are you in USA, and connected to at&t network ? Did you try with WiFi on and off? Did you try to go to Best Buy Samsung Expiriance and ask them to flash firmware for you?
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
Yes, in USA, connected to AT&T 4glte. Yes, tried every which way (even through Kies). In Chicago there isn't a Samsung Experience in the city shockingly. I can get out to one but it's a haul.
Just chatted with AT&T again and they believe they just haven't pushed it out to my IMEI yet. I don't buy it, but that's their story. They said it might even take months before it pushes to my device. They can't manually push it, apparently.
If anyone has other suggestions, I would appreciate it. Thanks!
Try hooking up to Kies on a PC. You can manually get the upgrade there normally.
Sent from my GT-N7105 using XDA Free mobile app
Kies showed I was on the most recent firmware, oddly.
However, I was wrong about BestBuy - despite the BB website showing no BBs in Chicago have The Samsung Experience, I think they all do. I walked 20 steps from my work into one and they flashed Lollipop in two min. Ha!
So, if you don't have it yet, go to BestBuy!
Don't be in too much of a rush to get it. It's been nothing but a headache for more than a couple people.
i had to flash oem kitkat to my att note 4, which right after the flash immediately got lollipop.
if you do got to the Samsung kiosk have them re-flash kitkat. then the download for lollipop will update after setup.
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