Anyone else use Picasa web albums?

astuermer

Senior Member
Feb 4, 2006
681
108
0
Still no resolution. For now I'm just using a third party app for viewing. It's called "Tool for Picasa"
Umm... :(
I've already talked to Samsung support...
...first they told me to use another app... (not ok for me as a customer for a 700 Euro device)
...then they told me to reinstall the firmware and factory reset afterwards (problem still here)
...now the told me they'll forward it to their technicans.

I'll keep my fingers crossed something will happen.
 

briantacker

Senior Member
Feb 9, 2012
72
38
0
They gave me the same troubleshooting. When they told me that the gallery app was written by Google then I realized I wasn't going to get anywhere so I hung up. Hopefully they'll ACTUALLY tell their technicians.

Sent from my SM-G900V using Tapatalk
 

astuermer

Senior Member
Feb 4, 2006
681
108
0
They gave me the same troubleshooting. When they told me that the gallery app was written by Google then I realized I wasn't going to get anywhere so I hung up. Hopefully they'll ACTUALLY tell their technicians.

Sent from my SM-G900V using Tapatalk
Oh... hmm. In my emails to Samsung I always refered to "Samsung Gallery".
Perhaps thats the reason they don't told me to ask Google....