Anyone got this phone ?

abpuryear21

Member
Oct 1, 2015
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Neptune
I'm wondering if anyone who pre-ordered from the US Asus store get there's yet.
Yup that's what I'm trying to figure out, since I preordered mine, and i see people keep saying they got theirs already, but no pictures, videos, or reviews from them. Coming from the Note 7 and in our forum there's tons of different information in there.
 
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CattleRancher

Senior Member
Feb 21, 2010
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The Asus website now says coming soon after that beautiful 24 hour countdown.

I contacted support to ask why my phone was still listed as unshipped given that their estimated delivery date was upon us, and got stonewalled. Nothing in return.

Sent from my R1 HD using Tapatalk
 
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The Simple

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Oct 21, 2016
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For those in the US that pre-ordered directly from their website, Asus has officially started shipping the deluxe version of the phones as of yesterday. If you haven't received a confirmation, you will shortly.

There are accounts (on Reddit) were some (well one person) has already received their phone from the Amazon pre-order.

Please let us know when you get shipping confirmation and report back with your opinion/review of the phone when you finally receive it.
 

Wild_TIger

New member
Nov 5, 2016
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I got mine also , cheap version for 399
1st camera do not want to shoot at FULLHD at 60FPS
2nd Phone does not want to see B12 towers from t-mobile
 

Nicksjohnson

Member
Jul 27, 2011
10
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Ordered mine from Amazon

Did you receive it? I am trying to decide if I should order it from Amazon or from Asus website. Please let me know. Thanks!
Ordered mine from amazon on Oct 23 with the estimated delivery date of 11/30 - 12/7. I was extremely surprised when it showed up on 11/4!

I gotta say, I love this phone. I wouldn't have it if the Note 7 hadn't been "blowing up" though... So far it's an amazing device.

There is one downfall though...I have no data connection... I have tried setting the APN, called AT&T and tried their stuff, and they're saying my IMEI numbers are listed as a Motorola V577, which is an old school flip phone without data capabilities... I can look up the IMEI numbers and they come up as a zenfone 3 deluxe, but to AT&T, its listed as the Motorola...

I called ASUS and they told me they can't verify that my IMEI is valid, or the serial number, and I should contact my seller (AMAZON). Amazon only says they could issue me a replacement, except they don't have any in stock, so it would have to be refunded...

Anyone have any ideas on which direction to go to get the data connection restored? I love the phone, but would hate to give up my 3rd NEW phone in the time since the note 7 was released...

Thanks in advance!!

Nick
 

Blues-n-Blazin

Senior Member
May 18, 2015
118
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Ordered mine from amazon on Oct 23 with the estimated delivery date of 11/30 - 12/7. I was extremely surprised when it showed up on 11/4!

I gotta say, I love this phone. I wouldn't have it if the Note 7 hadn't been "blowing up" though... So far it's an amazing device.

There is one downfall though...I have no data connection... I have tried setting the APN, called AT&T and tried their stuff, and they're saying my IMEI numbers are listed as a Motorola V577, which is an old school flip phone without data capabilities... I can look up the IMEI numbers and they come up as a zenfone 3 deluxe, but to AT&T, its listed as the Motorola...

I called ASUS and they told me they can't verify that my IMEI is valid, or the serial number, and I should contact my seller (AMAZON). Amazon only says they could issue me a replacement, except they don't have any in stock, so it would have to be refunded...

Anyone have any ideas on which direction to go to get the data connection restored? I love the phone, but would hate to give up my 3rd NEW phone in the time since the note 7 was released...

Thanks in advance!!

Nick
Have AT&T give you a new SIM card. My Dads old SIM card messed up when he swapped them and had to get a new on to get full service.
 

Nicksjohnson

Member
Jul 27, 2011
10
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Have AT&T give you a new SIM card. My Dads old SIM card messed up when he swapped them and had to get a new on to get full service.
This is a new SIM card. I mean I can try to go get another replacement, but this is a brand new one I got from them when I turned in the note 7.

To my knowledge, the IMEI is based on the phone, not the SIM card though, so I'm not sure how much getting a new SIM card would help if AT&T is saying my IMEI isn't reading as a ZenFone 3...
 

Blues-n-Blazin

Senior Member
May 18, 2015
118
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This is a new SIM card. I mean I can try to go get another replacement, but this is a brand new one I got from them when I turned in the note 7.

To my knowledge, the IMEI is based on the phone, not the SIM card though, so I'm not sure how much getting a new SIM card would help if AT&T is saying my IMEI isn't reading as a ZenFone 3...
I understand, I'm just letting you know what fixed my dads issue. I'm not saying I can explain ur issue, just figured it was better safe than sorry and that is an easy thing to test out.

And yes, the IMEI is on the phone, not the SIM. However, the SIM Card may be reading your IMEI Wrong. Did you tell AT&T your IMEI or did they read it from their network? (The network setup by a possibly faulty SIM Card. Maybe not but it would be foolish to not try this first).

Did you get yours shipped and sold by Amazon or did you get yours from a 3rd party seller?
 
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Nicksjohnson

Member
Jul 27, 2011
10
4
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I understand, I'm just letting you know what fixed my dads issue. I'm not saying I can explain ur issue, just figured it was better safe than sorry and that is an easy thing to test out.

And yes, the IMEI is on the phone, not the SIM. However, the SIM Card may be reading your IMEI Wrong. Did you tell AT&T your IMEI or did they read it from their network? (The network setup by a possibly faulty SIM Card. Maybe not but it would be foolish to not try this first).

Did you get yours shipped and sold by Amazon or did you get yours from a 3rd party seller?
Shipped and sold by Amazon. And I told them the IMEI, they looked both up and verified what was on the network is the same as what I told them. I appreciate your help and will probably head over to AT&T tomorrow to grab another SIM from them. I have called them 3 times now and I finally got them to send a message to whatever department can change the IMEI listed on the network. Hopefully this works.

Again, thanks for your help, and if anyone else has any other ideas, I'm open to suggestions.
 

Blues-n-Blazin

Senior Member
May 18, 2015
118
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Shipped and sold by Amazon. And I told them the IMEI, they looked both up and verified what was on the network is the same as what I told them. I appreciate your help and will probably head over to AT&T tomorrow to grab another SIM from them. I have called them 3 times now and I finally got them to send a message to whatever department can change the IMEI listed on the network. Hopefully this works.

Again, thanks for your help, and if anyone else has any other ideas, I'm open to suggestions.
No problem. I hope it squares itself away for you. I know this must be frustrating. If you do somehow get the issue fixed, please report back as I'd be curious about the actual soloution. Good luck
 

Randyfox2000

New member
Nov 11, 2016
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ESCONDIDO
love Asus

I purchased the Zenfone 3 deluxe special edition and have been using it for a couple weeks now. I really do love the phone it's very fast and can play any game I throw at it..... the battery life is actually really good to I've gone through an entire day watching YouTube videos without having to charge it. I have no complaints with my purchase and i love the 6 GB of RAM and 256 GB of storage built into the device that's definitely a plus :good:
 

ProFragger

Senior Member
Jan 9, 2009
950
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I purchased the Zenfone 3 deluxe special edition and have been using it for a couple weeks now. I really do love the phone it's very fast and can play any game I throw at it..... the battery life is actually really good to I've gone through an entire day watching YouTube videos without having to charge it. I have no complaints with my purchase and i love the 6 GB of RAM and 256 GB of storage built into the device that's definitely a plus :good:
Hi Randy, are you in the US? If so, where and how did you buy the Special Edition? No signs of it being available on the Asus website ?...
 

firepong

Senior Member
Apr 26, 2011
56
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Hi Randy, are you in the US? If so, where and how did you buy the Special Edition? No signs of it being available on the Asus website ...
If I remember correctly, for like all of 3 hours on whatever day the Pre-Orders opened up on their site, you could order one there. Then it went Out-of-Stock and it hasn't been back in stock since then. Maybe they will have more in stock later this month or early December. Don't quote me on it though.
 

Blues-n-Blazin

Senior Member
May 18, 2015
118
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If I remember correctly, for like all of 3 hours on whatever day the Pre-Orders opened up on their site, you could order one there. Then it went Out-of-Stock and it hasn't been back in stock since then. Maybe they will have more in stock later this month or early December. Don't quote me on it though.
I actually waited two days to preorder mine after Asus made them available, so they were up for preorder here in the US for at least that long.

---------- Post added at 06:25 AM ---------- Previous post was at 06:22 AM ----------

I purchased the Zenfone 3 deluxe special edition and have been using it for a couple weeks now. I really do love the phone it's very fast and can play any game I throw at it..... the battery life is actually really good to I've gone through an entire day watching YouTube videos without having to charge it. I have no complaints with my purchase and i love the 6 GB of RAM and 256 GB of storage built into the device that's definitely a plus :good:
I concur completely. I am so glad I didn't hesitate too long. Someone else said they held the screen next to a LG V20 and this screen apparently looks way better. 1080p AMOLED crushes QHD IPS at this size.
 
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Randyfox2000

New member
Nov 11, 2016
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ESCONDIDO
Hi Randy, are you in the US? If so, where and how did you buy the Special Edition? No signs of it being available on the Asus website ...
Pretty much what the others have said yes I'm in the US and the phone was in stock for all of 3 or 5 hours I think before they went out of stock and I was just one of the lucky ones that got one during that time... they should be back in stock soon I hope for those who are still waiting for one.

---------- Post added at 12:28 PM ---------- Previous post was at 12:19 PM ----------

I actually waited two days to preorder mine after Asus made them available, so they were up for preorder here in the US for at least that long.

---------- Post added at 06:25 AM ---------- Previous post was at 06:22 AM ----------


I concur completely. I am so glad I didn't hesitate too long. Someone else said they held the screen next to a LG V20 and this screen apparently looks way better. 1080p AMOLED crushes QHD IPS at this size.
Lol its kind of funny that you say that I walked into a T-Mobile store where they had the LG v20 and my ZenFone definitely looks way better also I had a bunch of people in the store ask me where I got my phone and what was it haha half of the people in that store wanted my phone after I showed them what it could do but they couldn't get it because they didn't carry it in the T-Mobile store :p even the T-Mobile staff were floored by it.. :laugh:
 

firepong

Senior Member
Apr 26, 2011
56
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Hey guys .... I live in Houston TX .... and I was wondering if any of you guys that actually own the phone are having any Signal issues ??
I have this in another thread that I am following.
Let me know....
Thanks....

http://forum.xda-developers.com/zenfone-3-deluxe/help/bands-lte-coverage-t3497446
I'm with AT&T, not T-Mobile. But anyways, my phone gets batter Cell Signal than my old phone (Note 4). Plus, I love Carrier Aggregation. Data is unbelievable compared to the Note 4 without it. Just my .02c