Yes, just ask for the receipt when you drop it off, you can then track it. Mine was supposed to be delivered back to them yesterday, but it's been delayed for some reason.
"lost it".....right....lolGot my box Friday 7/29. Sent my phone out Monday 8/1. USPS apparently lost it 8/4 at the NASHVILLE TN DISTRIBUTION CENTER ANNEX. Called google yesterday and today they gave me the full $300 refund even though the phone still appears to be in transit at the NASHVILLE TN DISTRIBUTION CENTER ANNEX. I would call Google and see what they can do.
Mine said the same. The USPS said to file a missing mail claim, which I did. No one cares, not Google or the USPS....and now my trade in phone is showing as "arriving late" to Google's trade in vendor. "
August 9, 2022
In Transit, Arriving Late
Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility." Again I wonder what the resolution is if the USPS never delivers the trade in. I suspect Google gives a hearty "tough s***".
Ahh sorry back. It was @adrman I meant to quote. He reordered the kits and will have 2 coming for one device. I had that problem before and It took many calls for them to find the return.
I know what you mean. I had to delay payments on my 2nd Tesla because of this...