Got my refund for the nexus one I returned to HTC, it was unlocked and rooted btw. HTC customer service is very good. I already ordered a new one.
Here is what my dust issue looked like at the time I sent it in, this is about 20 days after teh purchase. I did contact HTC support within 14 days, thats why I was able to get a refund. The dust you see in the picture is under the glass, its hard to tell from the picture but if you looked at it in real life you can tell for sure.
Thought I was having the same issue with my screen. Sent it back to HTC to see what they could do. turns out it wasn't dust under my screen, it was cocaine. I asked them to please not do anything to the phone, just carefully package it up and send it back. I have a rock and a straw ready and am awaiting the FedEx guy.....
I just discovered dust under my left corner few days ago. I called HTC and was going thru the process of doing a swap and just before he finialized it asked me if the bootloader was unlocked. I said yes and he said one moment and put me on hold. Minute later he said HTC "may" charge me 300 dollars for a replacement motherboard if they decide to. I said how the hell is dust under a screen the fault of unlocking the bootloader? This is a manufacture failure on an epic level and its widespread among N1 owners. He said they """might""" charge for it and added that if I did a repair instead, any additional repair prices will be discussed with me instead of being slammed with 300 dollars voided warranty.
It still throws me off as to why he asked me if it was unlocked. Did anybody else get asked this? I'm thinking of canceling my repair and calling HTC later and see what happens.
I really don't want to wait 5-10 business days while having to use my MOTO RAZR from 2006. My N1 is what gets me though the day at work. What else I'm I suppose to do at work from 3pm to 11pm...? Work? Yeah right!