[APP][5.0+] FairEmail - Fully featured, open source, privacy oriented email app

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crovaxon

New member
May 19, 2022
4
8
The links to the app store probably only work if you access them from a logged in Google account that had the App installed. My everyday Google account cannot see any of the app store links while my separate Google Account for my Android device can see them.
 

M66B

Recognized Developer
Aug 1, 2010
26,308
56,762
This is a left comment? Unbelievable...
(the link does not work for me)

The review:

6€ für leere Versprechungen. Projekt wird eingestellt. Fand die App gut, aber was nutzt es wenn sie früher oder später nicht mehr funktioniert bzw. etwaige Lücken nicht mehr gefixed werden.
(6€ for empty promises. project is discontinued. I liked the app, but what use is it if sooner or later it no longer works or any gaps are no longer fixed.)

Answered with:

Wenn Sie ein Problem damit haben, dass das Projekt gestoppt wird, ist eine Bewertung mit 1 Stern nicht der richtige Weg. Sie sollten sich stattdessen an Google wenden und sich beschweren. Wie auch immer, die Chance, dass das Projekt jemals mit dieser Art von Bewertungen fortgesetzt wird, wird nur geringer sein.
(If you have a problem with the project being stopped, a 1 star rating is not the way to go. You should contact Google and complain instead. However, the chance that the project will ever go ahead with these kinds of ratings will only be slim.)
 

GekkePrutser

Member
Feb 22, 2010
20
5
Another question: the app is not available in the Play store anymore. How is it possible that people can write reviews?
Because they have already downloaded the app so it appears in "My apps" in the play store even if it's been removed.

By the way, I know it's hard but don't take such ****s too seriously. Most people adore what you do, but there are always going to be a few that are entitled ********s that want you to do everything for them for free at their command. I've seen it myself too, I also had a free app in the store. I would just roll my eyes and ignore them. Don't forget, for every one of these there are 100 who love you. They're just less likely to leave comments because haters love spreading hate.

PS: I can't see either play store review so I don't know how bad it was :)
 

M66B

Recognized Developer
Aug 1, 2010
26,308
56,762
Do not be surprised, not every customer considers the circumstances and efforts behind products and only evaluate the product itself. From that scope, the discontinuation of abought product is what bugs them, not that you'd have dance to the store owners unexplained whims to have the app available for sale in it. :/
Isn't that part of the problem?

In my opinion reviews like this don't leave any room for me.
 

Friedel25

Senior Member
Mar 17, 2016
55
64
Hannover
The problem is probably because I am calling the Play Store URL from Germany.
I can't open the link either for the same reason. So far, I have been able to open the reviews of other languages in Germany via Firefox or other browsers (not Chrome). I was then also able to open the links.
But Google has apparently changed the browser interface (made it more similar to the Playstore app), so this no longer works as it used to. I do get English-language reviews, but I can no longer sort by date (at least I don't see how that would work), nor can I select by number of stars. When sorting by relevance, the 1-star ratings are fortunately at the very end of the list, but to downvote them you would have to scroll endlessly.
Google = 👎👎👎
 
Last edited:

crovaxon

New member
May 19, 2022
4
8
Isn't that part of the problem?

In my opinion reviews like this don't leave any room for me.
More of a people problem if anything, some are just short-sighted/selfish/uninformed/uncaring.
You taking your personal time to respond to them is already credit to the effort you go to to engage with the users and outside onlookers could consider this a positive sign when looking at reviews. Not every bad review has to be perceived as such, the person looking a them decides that after all.
But this does not solve the issue of the review rating sadly, that is another App Store problem. I haven't seen the App Store from a developers side, but I doubt Google cares in any way about the fairness of a review and offering a meaningful way to have those evaluated or removed.
Ideally, more fair and positive reviews will balance out the review rating in your favor.
 
  • Like
Reactions: Friedel25 and NorLa

M66B

Recognized Developer
Aug 1, 2010
26,308
56,762
More of a people problem if anything, some are just short-sighted/selfish/uninformed/uncaring.
You taking your personal time to respond to them is already credit to the effort you go to to engage with the users and outside onlookers could consider this a positive sign when looking at reviews. Not every bad review has to be perceived as such, the person looking a them decides that after all.
But this does not solve the issue of the review rating sadly, that is another App Store problem. I haven't seen the App Store from a developers side, but I doubt Google cares in any way about the fairness of a review and offering a meaningful way to have those evaluated or removed.
Ideally, more fair and positive reviews will balance out the review rating in your favor.
Google almost never removes a review when I complain.
 

de_Wolf

Senior Member
Apr 30, 2022
81
146
The links to the app store probably only work if you access them from a logged in Google account that had the App installed. My everyday Google account cannot see any of the app store links while my separate Google Account for my Android device can see them.
Thank you very much for your advice! I have tried various things, but unfortunately they didn't work either. Then that is how it is :)
 

mkasimd

Senior Member
Apr 7, 2021
216
438
Düsseldorf
I received hundreds of inquiries the past 24 hours, so this is a good point:

https://faircode.eu/faq.html
Just a suggestion

How about adding an auto responder to all incoming mails (no auto response when the auto response was answered to):

>Hello there, thanks for contacting me. Due to the many emails I receive at the moment, answering might take some time.
>
>Frequently asked questions and answers can be found under: https://faircode.eu/faq.html
>
>If you need help, I suggest to use this forum: <link to this XDA thread>. It will be quicker for you.
>
>If you absolutely need help from me personally, just answer to this email. Due to the many requests, it might take time, but I'll get back to you.
 

M66B

Recognized Developer
Aug 1, 2010
26,308
56,762
Just a suggestion

How about adding an auto responder to all incoming mails (no auto response when the auto response was answered to):

>Hello there, thanks for contacting me. Due to the many emails I receive at the moment, answering might take some time.
>
>Frequently asked questions and answers can be found under: https://faircode.eu/faq.html
>
>If you need help, I suggest to use this forum: <link to this XDA thread>. It will be quicker for you.
>
>If you absolutely need help from me personally, just answer to this email. Due to the many requests, it might take time, but I'll get back to you.
Thanks for the suggestion, but that's more Google's style. I believe in useful human interaction. Edit: stupid me.
 

NorLa

Member
May 20, 2022
5
34
@M66B
Hi Marcel,

first: FairEmail is currently the best mail app for Android - it even surpasses K-9 significantly and I wouldn't want to miss it anymore. And it's also rare to find a developer who works with so much heart and commitment for his project. Thanks for your great work! Therefore: Don't be annoyed about negative reviews from people who just don't know any better, but be happy about those who appreciate FairEmail and your great work. Google will not care if FairEmail disappears - but we users will miss it very painfully.

Although I can understand your anger (about Google and rude users) very well, I hope you still find a solution and it is not the final end for FairEmail - there is currently nothing comparable!

I would like to continue using FairEmail as long as I can. How can I re-enable the Pro features on a new phone or new installation? Will the response code server activate.faircode.eu/ still be available, or will you perhaps put a (final) version on Github that unlocks the Pro features without the response code? This would help me (and others who want to continue using FairEmail) a lot.

Last not least: Get well soon for your girlfriend - and all the best for you ...
Met vriendelijke groet
 
Last edited:

mkasimd

Senior Member
Apr 7, 2021
216
438
Düsseldorf
@M66B
Hi Marcel,

first: FairEmail is currently the best mail app for Android - it even surpasses K-9 significantly and I wouldn't want to miss it anymore. And it's also rare to find a developer who works with so much heart and commitment for his project. Thanks for your great work! Therefore: Don't be annoyed about negative reviews from people who just don't know any better, but be happy about those who appreciate FairEmail and your great work. Google will not care if FairEmail disappears - but we users will miss it very painfully.

Although I can understand your anger (about Google and rude users) very well, I hope you still find a solution and it is not the final end for FairEmail - there is currently nothing comparable!

I would like to continue using FairEmail as long as I can. How can I re-enable the Pro features on a new phone or new installation? Will the response code server still be available, or will you perhaps put a (final) version on Github that unlocks the Pro features without the response code? This would help me (and others who want to continue using FairEmail) a lot.

Last not least: Get well soon for your girlfriend - and all the best for you ...
Met vriendelijke groet
The question about reenabling the pro version is answered in the FAQ: https://faircode.eu/faq.html

You just need to have donated a few bucks using PayPal at some point in the past. Thenafter use the activation form linked in the above FAQ. The pro features will still be activated then.
 

Top Liked Posts

  • 1
    Don't let add the inbox button
    It will be if you select messages in the spam folder ...
    1
    It's fixed, but one question remains, the messages are moved to the inbox and future emails of the remetentes no longer go to the spam box, or the email go to the inbox but future emails still go to the spam box?
    The app won't move messages of these senders to the spam folder anymore, but the email server could still do this. The app won't move messages automatically out of the spam folder to prevent a loop, which will drain the battery.
  • 20
    QUESTION ABOUT FAIR EMAIL OPTIONS:
    Assuming the starting point of no on-device Google Account...

    Q: Which of these Fair Email Google mail server options is "most" private?

    1. 2SV/2FA (using any of a half dozen secondary methods), or,
    2. What Fair Email terms "GMail (Android)", or,
    3. What Fair Email terms "GMail (OAuth)".

    Note Marcel knows the answer, so he can instantly nip this tangent in the bud by answering that question in a single word... (where I suspect the answer is undoubtably #3 but others strongly think it's #1 apparently, so I could be wrong - but it's NEVER gonna be #2.

    The desired single word answer is "none". Google scans all your messages and you can only hope that the gathered information isn't used in an un-private way. Option 1 (assumed to be app passwords) and option 3 do not send extra information to Google. Option 2 requires an on-device Google account. You can control the sync options of a Google account via the Android settings. If these options work as expected and are turned off, no information should be sent to Google. This applies to all other Google services and apps, like Maps and Drive, too. You'll need to go into the settings and turn things off and trust that Google honors this.

    I expect to see no more messages about this subject anymore, with no exceptions for anyone. If you want to continue discussing about this, you should create a new XDA thread for this.
    16
    The next version will have optionally VirusTotal integration, so you can check attachments easily:

    Screenshot_20220723-102554.png
    14
    Version 1.1951 is available on GitHub now and in the Play store test program after Google's approval.

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    There is a new option in the advanced section of the connection settings page to disable using insecure connections for images, including favicons. Insecure means http instead of https, an invalid server certificate (for example an expired certificate) or a redirect via http (for example https > http > https).

    Unfortunately, there are too many images being referenced in an insecure way, explaining why this option is default off.
    13
    That guy really needs his email. I wonder who he thinks will maintain the app after he killed you 🤔
    Given the messages I just received I am pretty sure this guy is reading here.

    To this guy: I am doing my best to hold this project together and what you are doing isn't helping, on the contrary. Instead, if the app is dear to you, you can better help and complain to the right people, mainly Google.
    13
    Version 1.1941 is available on GitHub now.

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    Besides a series of small improvements and minor bug fixes, VirusTotal Integration was added. Please see this FAQ for more information about configuring and using this new feature:

    (181) How do I use VirusTotal?

    Note that the app hasn't been restored in the Play store yet. For the latest status updates, please see here:

  • 242
    ic_launcher.png

    FairEmail
    Open source, privacy friendly email app for Android

    banner7_long.png


    See here for a description:
    https://github.com/M66B/open-source-email/

    See here for screenshots:
    https://email.faircode.eu/#screenshots

    Downloads:
    https://github.com/M66B/open-source-email#user-content-downloads

    Frequently asked questions:
    https://github.com/M66B/open-source-email/blob/master/FAQ.md

    Please read this before requesting a new feature:
    https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-get-support

    This XDA thread is about using the latest version of FairEmail.

    For support on authorizing an account you should consult the documentation of your provider, see also here.

    Off topic comments are allowed as long they are related to FairEmail and are in the general interest of the followers of this thread.

    Discussion of purchases is not allowed here, please contact me via here instead.
    69
    How was the call with Google today, Marcel?

    Google was pretty friendly and cooperative and told me the favicons are indeed the problem, and it can/should be fixed by updating in the privacy policy to "disclose how your app accesses, collects, uses, and shares user data":

    Privacy Policy​

    All apps must post a privacy policy in both the designated field in Play Console and within the app itself. The privacy policy must, together with any in-app disclosures, comprehensively disclose how your app accesses, collects, uses, and shares user data, not limited by the data disclosed in the Data Safety section. This must include:
    • developer information and a privacy point of contact or a mechanism to submit inquiries
    • disclosing the types of personal and sensitive user data your app accesses, collects, uses, and shares; and any parties with which any personal or sensitive user data is shared
    • secure data handling procedures for personal and sensitive user data
    • the developer’s data retention and deletion policy
    • clear labeling as a privacy policy (e.g., listed as “privacy policy” in title)
    The entity (e.g., developer, company) named in the app’s Google Play listing must appear in the privacy policy or the app must be named in the privacy policy. Apps that do not access any personal and sensitive user data must still submit a privacy policy.

    Please make sure your privacy policy is available on an active URL (no PDFs) and is non-editable.

    So, I have updated the privacy policy and added this new table:

    https://github.com/M66B/FairEmail/blob/master/PRIVACY.md#summary-of-shared-data

    I am not sure if it covers everything, so feedback is more than welcome. @mkasimd maybe you can take a look?

    Note that I have also enabled BIMI, Gravatars, Libravatars and favicons for the Play store version again.

    The short term goal is to release a Play store test version (and associated GitHub version) and to get the update approved. I will think about the next steps after this has been accomplished. Given the huge number of supportive messages I received (much appreciated!) the project will be continued in some form in any case.
    50
    Version 1.1900 is available on GitHub now and in the Play store test program after Google's approval (which is the main goal of this release).

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    My girlfriend is slowly recovering too :)
    47
    It is time for a new, modern, open source, privacy friendly email client for Android.

    I have just released a first alpha version for feedback on the design and features.

    Not for production use yet!

    Most of the stuff basically works, but be prepared for crashes and error notifications.


    Safe email is a working name, but it is for several reasons not a convenient name, so suggestions for a name are welcome.
    37
    I have just released alpha version 0.15

    Changelog/download:
    https://github.com/M66B/open-source-email/releases

    With a bit of luck the next version can be a beta version.

    I am putting a lot of effort into this project, so thanks are appreciated.