I think it's clear to most people anyway that they won't get any support after sending hateful or insulting mails - sure, if it's written somewhere you can refer to it in case of doubt. But I think that the senders of such mails don't want any support in the first place, they just want to "stink".
The senders of such death threats are obviously too stupid to understand that this would not solve their problem, but on the contrary would be even "worse".
I have added this to the contact form:I think it's clear to most people anyway that they won't get any support after sending hateful or insulting mails - sure, if it's written somewhere you can refer to it in case of doubt. But I think that the senders of such mails don't want any support in the first place, they just want to "stink".
By the way, most of such hateful or insulting statements come only from the inability and envy of the sender that he could never create such a great work as the recipient.
I think unreasonable covers unjust and unfair as well because it is pretty broad (and inherently subjective). That said, Dutch is my native language, so I might be wrong.
Who wouldn't care about bad reviews? Our hearts are not made of stone.
Such threats are likely illegal in your country and others too and if you want, you could report it to the police. The idiots who write such threats feel safe to do without consequences. But if they can be traced back it's going to be expensive for them and suddenly they turn to crybabies. Some people are just sick. Don't let them penetrate you, that's their sole goal to get into your mind.
Those who are impulsive to throw harsh or even worser words at you, don't understand that you are not their dev slave. They don't understand that they still can access the app from the Play Store even when now new users can't see it anymore there. They just don't understand a lot of things and frankly Marcel, you shouldn't care so much about such jerks.I picked today a few messages for illustration purposes. This kind of messages might seem to be related to the moment, and there are of course more than usual, and they are also harsher than usual, but this is what I mean by daily hate email, going on for years already.
I repeat: report those cases to the police if you want to, maybe one of them will be tracked down and prosecuted accordingly. Otherwise, ignore and delete. Those ill-minded jerks just want to get into your head. Don't let them... (yeah, I know, easier said then done, but as a developer you need to implement defense walls against such things, because I'd assume that every dev gets such sh*t, regardless of what they do).
I picked today a few messages for illustration purposes. This kind of messages might seem to be related to the moment, and there are of course more than usual, and they are also harsher than usual, but this is what I mean by daily hate email, going on for years already.
I need to add that the vast majority of the messages is rather nice, some being extremely nice. I try to answer most messages, but with a rate of a few dozens per hours that's not very easy. Don't let that withhold you to say something nice though.
@M66B have you received any such messages here on XDA? We take threats very seriously; messages like these are grounds for a permanent ban.
For example via F-Droid or your own website and PayPal or Stripe subscriptions@M66B
I know that you mentioned before that no one will never get money with selling software.
I have a question, why don't you make it like a subscription service ?
If the price would be fair, I believe many of the users would pay for it. At least it would be a small help to you to make sense to keep this project alive!
- developer information and a privacy point of contact or a mechanism to submit inquiries
- disclosing the types of personal and sensitive user data your app accesses, collects, uses, and shares; and any parties with which any personal or sensitive user data is shared
- secure data handling procedures for personal and sensitive user data
- the developer’s data retention and deletion policy