[APP][5.0+] FairEmail - Fully featured, open source, privacy oriented email app

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Will_T

Senior Member
Oct 23, 2013
141
106
Because there is more than the US and Germany.
OK. If you can please post links to Playstores that have these very low ratings then we will stop trying to convince you that almost everyone loves your app. From what I can see, you have one of the highest rated apps in the world and it is hard to watch you torture yourself by being convinced it is not.
 

M66B

Recognized Developer
Aug 1, 2010
26,749
57,993
OK. If you can please post links to Playstores that have these very low ratings then we will stop trying to convince you that almost everyone loves your app. From what I can see, you have one of the highest rated apps in the world and it is hard to watch you torture yourself by being convinced it is not.
Maybe I am a masochist (I ain't).
 

Will_T

Senior Member
Oct 23, 2013
141
106
Marcel - Please just post links to all the other negative Playstores you refer to. Then maybe we will understand. For now all I see in the playstore is an incredibly excellent rating and almost nothing but people who love the app.
 
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mkasimd

Senior Member
Apr 7, 2021
229
452
Düsseldorf
Marcel - Please just post links to all the other negative Playstores you refer to. Then maybe we will understand. For now all I see in the playstore is an incredibly excellent rating and almost nothing but people who love the app.
You may not understand it. And it's okay to not understand everything.

People have feelings. Marcel does have feelings as well. And you cannot rationalize feelings. You have to respect them the way they are.

I think we should end this discussion and just respect Marcel's choices.
 

fraschi51

Senior Member
Mar 17, 2016
1,184
450
Does anyone (outside of Google) actually know if it makes a difference (and if so, what difference) in terms of further action on Google's part whether you report a Playstore review as inappropriate or as spam?
 

x2k13

Senior Member
Does anyone (outside of Google) actually know if it makes a difference (and if so, what difference) in terms of further action on Google's part whether you report a Playstore review as inappropriate or as spam?
I can only guess, but maybe the difference is speed of action? Spam might be not as urgent as racial slurs, derogative language and stuff like that. Probably?
 

M66B

Recognized Developer
Aug 1, 2010
26,749
57,993
Beware, FairEmail will let your device crash:

das Lesen einer Mail brachte heute reproduzierbar mein Smartphone zum totalen Crash, nur mit Mühe ist noch ein Smartphone-Reset möglich gewesen.... - 1 star
(reading an email today brought my smartphone to a total crash, reproducible, a smartphone reset was only possible with difficulty....)

An app can never let Android crash, and if it can this is always caused by a bug in Android. For me these kinds of reviews are frustrating because i can't do anything :-(
 
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M66B

Recognized Developer
Aug 1, 2010
26,749
57,993
Version 1.1948 has an experimental keyword feature: if you enable debug mode in the miscellaneous settings (the last option), you can define global keywords, which will always be available for all folders and for which also a small button will be added just below the message actions.
 

M66B

Recognized Developer
Aug 1, 2010
26,749
57,993
As requested, the average Play store rating (last 4 weeks):

Italy: 3.714
Belgium, Portugal: 4.000
UK: 4.273
US, Poland: 4.500
Netherlands, France, Czech Republic: 4.667
Switzerland: 4.750
Germany: 4.798

Global: monotonous decreasing

It gives me the feeling it is never good enough and a too big part of the reviews is rather frustrating because they are related to problems outside of the app. For a commercial company this would likely be good enough, but for somebody personally involved this is another matter.

Edit: and there is still a blocking issue: the token grant rate limit.
 
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M66B

Recognized Developer
Aug 1, 2010
26,749
57,993
Unfortunately, version 1.1948 can crash due to a regression introduced by fixing an issue.

So, please update to version 1.1949.
 
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harrisc

Senior Member
Mar 20, 2011
98
43
As requested, the average Play store rating (last 4 weeks):

Italy: 3.714
Belgium, Portugal: 4.000
UK: 4.273
US, Poland: 4.500
Netherlands, France, Czech Republic: 4.667
Switzerland: 4.750
Germany: 4.798

Global: monotonous decreasing

It gives me the feeling it is never good enough and a too big part of the reviews is rather frustrating because they are related to problems outside of the app. For a commercial company this would likely be good enough, but for somebody personally involved this is another matter.

Edit: and there is still a blocking issue: the token grant rate limit.

Current rating in Australia 4.9
 

Top Liked Posts

  • 2
    Maybe it is because FairEmail has got such a maturity as it does not need anymore support...
    It's THE swiss army knife for email. It even has functions that even Outlook and Thunderbird are missing.
    1
    i was wondering what was the "secret sauce" that made FairEmail show me notifications sooner than any other email app i've tried, a very good idea and clean implementation.

    This is a very nice email app, and even though it can be scarry when you first see all the settings, it's really nice to see all the things we can customize.

    Also, i saw you were dissapointed by the negative reviews, you need to understand that most people that are happy about the app will not comment.
    So, you can think of it like this : for every negative review there are at least 10 people happy, but who couldn't be bothered to leave a review.

    I have to admit, i'm one of them, i usually don't leave reviews, i probably should start leaving reviews, specially for apps i use daily and i'm happy about ;)
    The secret sauce would be called IMAP IDLE / PUSH. It allows email servers that offer this to inform the connected clients within (fractions of) seconds upon arrival of a new message and that without negative impact on battery usage. FairEmail supports this while many other clients such as Outlook do not.

    Marcel has indeed put a lot of thought and time in this app. You can have a look into the GitHub commit history alone to see that. So, you could perhaps call this project his child he dearly adores, if I may put it this way. Especially unreasonable negative reviews can hurt in such a case.

    Therefore, it'd indeed be great if you leave a honest 5* review if you're happy with the app. And if you're not happy, it'd be great to give Marcel a chance by telling him what's bothering you before leaving a negative review.
  • 15
    Version 1.2000 1.2001 is available on GitHub now and via the Play Store test program after Google's approval.

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    Notable additions are OAuth for AOL, support for LanguageTool premium, and zipping of attachments in the message composer.
    14
    The next version will have a new option in the privacy settings tab page to remove tracking parameters from links by default. Since removing tracking parameters can lead to links that do not work anymore, this will be done only when showing the link confirmation dialog, so that removing tracking parameters can be disabled always again if needed.
    12
    Version 1.2009 is available on GitHub now and in the Play store test program after Google's approval.

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    All reported bugs were fixed, and a few things were improved.
    12
    Version 1.2003 is available on GitHub now and via the Play Store test program after Google's approval.

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    If you wish, you can enable to remove tracking parameters from links by default in the privacy settings tab page now, but please be aware that the link confirmation dialog will always be shown when you do.
    12
    The point is that not long ago this was 4.8, which clearly illustrates the negative trend.
    It's still the highest rated email app on the Play Store.

    Stats from the United States

    Fairemail 4.7
    Gmail 4.2
    Outlook 4.5
    Outlook Lite 3.9
    Aqua Mail 4.3
    K9 Mail 3.1
    Nine 4.1
    Newton Mail 1.8
    Proton Mail 3.5
    Spark Email 4.1
    Blue Mail 4.4

    Fairemail is unbeatable the closest email app is still .5 points behind you. I agree that you should focus on the good and the great things you have and continue to accomplish with Fairemail. You even out perform the likes of Google and Microsoft who have large staff of programmers who can't beat the like of you. Mozilla was stupid to have K9 Mail for Thunderbird on Android which is 1.6 points behind you.

    You have the BEST email app. The stats show it and continue to show. I started reading through some of these one-star reviews and many of them fail to read the instructions (this is not your fault this is theirs) or know how to use a basic email app. No matter how hard you try you cannot fix stupidity.
  • 251
    ic_launcher.png

    FairEmail
    Open source, privacy friendly email app for Android

    banner7_long.png


    See here for a description:
    https://github.com/M66B/open-source-email/

    See here for screenshots:
    https://email.faircode.eu/#screenshots

    Downloads:
    https://github.com/M66B/open-source-email#user-content-downloads

    Frequently asked questions:
    https://github.com/M66B/open-source-email/blob/master/FAQ.md

    Please read this before requesting a new feature:
    https://github.com/M66B/FairEmail/blob/master/FAQ.md#user-content-get-support

    This XDA thread is about using the latest version of FairEmail.

    For support on authorizing an account, you should consult the documentation of your provider, see also here.

    Off-topic comments are allowed as long they are related to FairEmail and are in the general interest of the followers of this thread.

    Discussion of purchases is not allowed here, please contact me via here instead.
    69
    How was the call with Google today, Marcel?

    Google was pretty friendly and cooperative and told me the favicons are indeed the problem, and it can/should be fixed by updating in the privacy policy to "disclose how your app accesses, collects, uses, and shares user data":

    Privacy Policy​

    All apps must post a privacy policy in both the designated field in Play Console and within the app itself. The privacy policy must, together with any in-app disclosures, comprehensively disclose how your app accesses, collects, uses, and shares user data, not limited by the data disclosed in the Data Safety section. This must include:
    • developer information and a privacy point of contact or a mechanism to submit inquiries
    • disclosing the types of personal and sensitive user data your app accesses, collects, uses, and shares; and any parties with which any personal or sensitive user data is shared
    • secure data handling procedures for personal and sensitive user data
    • the developer’s data retention and deletion policy
    • clear labeling as a privacy policy (e.g., listed as “privacy policy” in title)
    The entity (e.g., developer, company) named in the app’s Google Play listing must appear in the privacy policy or the app must be named in the privacy policy. Apps that do not access any personal and sensitive user data must still submit a privacy policy.

    Please make sure your privacy policy is available on an active URL (no PDFs) and is non-editable.

    So, I have updated the privacy policy and added this new table:

    https://github.com/M66B/FairEmail/blob/master/PRIVACY.md#summary-of-shared-data

    I am not sure if it covers everything, so feedback is more than welcome. @mkasimd maybe you can take a look?

    Note that I have also enabled BIMI, Gravatars, Libravatars and favicons for the Play store version again.

    The short term goal is to release a Play store test version (and associated GitHub version) and to get the update approved. I will think about the next steps after this has been accomplished. Given the huge number of supportive messages I received (much appreciated!) the project will be continued in some form in any case.
    50
    Version 1.1900 is available on GitHub now and in the Play store test program after Google's approval (which is the main goal of this release).

    Changelog/download:
    https://github.com/M66B/FairEmail/releases

    My girlfriend is slowly recovering too :)
    47
    It is time for a new, modern, open source, privacy friendly email client for Android.

    I have just released a first alpha version for feedback on the design and features.

    Not for production use yet!

    Most of the stuff basically works, but be prepared for crashes and error notifications.


    Safe email is a working name, but it is for several reasons not a convenient name, so suggestions for a name are welcome.
    37
    I have just released alpha version 0.15

    Changelog/download:
    https://github.com/M66B/open-source-email/releases

    With a bit of luck the next version can be a beta version.

    I am putting a lot of effort into this project, so thanks are appreciated.