I can't reproduce this. Is there a previous and/or next unread message?
Yes there are previous and next unread messages. If unread message filter is on then arrows are gray. if filter is off then arrows are colored.
Please reproduce the issue and send me ASAP the debug info by long pressing 'Support' in the navigation menu (left side menu) of the start screen. Please include a short problem description, indicating the time you opened the conversation as accurately as possible.
I have the spam folder set to notify new messages and it isn't (obviously) part of the unified inbox. Opening messages from a new message notification (mostly I mark them as read from the notification) works fine for me. I just double checked.
To reproduce, I just set a new folder to 'Notify on new messages' and not 'Show in unified inbox'. Sent myself an email, copied it to that folder from desktop client, and then manually synchronized the folder in FairEmail. The notification showed up, but clicking it led to an empty screen with the loading spinner.I have the spam folder set to notify new messages and it isn't (obviously) part of the unified inbox. Opening messages from a new message notification (mostly I mark them as read from the notification) works fine for me. I just double checked.
In any case the option 'Show in unified inbox' is not related to new message notifications and opening messages from a new message notification.
Loading spinner: can you please send me a screenshot of this?To reproduce, I just set a new folder to 'Notify on new messages' and not 'Show in unified inbox'. Sent myself an email, copied it to that folder from desktop client, and then manually synchronized the folder in FairEmail. The notification showed up, but clicking it led to an empty screen with the loading spinner.
Do you have "Leave on server" in the app enabled?Hello,
I have only recently since and search for a way to disable the query for deleting mails. I only have pop accounts and the mails stay on the server. The message is unnecessary for me and therefore annoys for each deletion of individual mails.
View attachment 5378159
Thanks very much
Okay. Please enable debug logging in the miscellaneous settings, reproduce the problem and as soon as the spinner shows, go to the start screen and long press 'Support' in the navigation menu to send me the debug info. Please include a short problem description.
Is there a specific file that would help with the debugging? Looking at all the debug files, there's a bunch of private/personal info, so I'd prefer to exclude stuff that is not necessary.
What I need to see is logcat.txt. You can replace the email addresses, etc, if you are worried.
Please change the keep alive interval back.Hello, I have a relatively simple question: I have 3 accounts. 2 of them I want to periodicially sync once a day the other account I want to periodicially sync every 4 or 8 hours. How can I set this up?
I tried it the following way: Settings - Receive - When is put to "Every day". For the one account i wanted a higher checking freqeunce I went to the Settings - Main - Manual setup and account options - Accounts - Then the account which i wanted to have a sync every 4 hours - Advanced - Keep alive interval at for example 240 minutes. The setting at Edit properties for my Inbox at "synchronize" and "Check periodicially instead of continuous sync" - 1x240 minutes are activated. Unfortunately it does not work as I thought because it still syncs only every day. I looked around in the app and the FAQ but couldn't manage to get the correct solution for it.
My version is the current playstore version 1.1759.
There is no account name in the message header when viewing a conversation, only a folder name. The account name is the subtitle at the top.Hi Marcel!
First of all again, thank you so much for your amazing work and support! I'm a happy paying customer since a couple of years and I love your app.
I have a question which I haven't found an answer to yet.
Is it possible to hide the Account Name in the mailbox? I'll try to explain myself better. I have several email accounts set up, and I read emails from them separatly. I have assigned a different color for each one and in the main view I have the list of each account. So I click one, open the Incoming folder and read emails.
In the emails list header I have 4 rows: Sender, Object, Name of my account, Text Preview.
I would like to hide the line which contains the Name of My Account. I know which account I am in and I don't need to see it there, I think it just adds clutter to the view. I have looked around in settings but haven't found a way to do that.
Is it possible?
Dank je wel!
There is a configurable padding on my to do list, but it won't be high priority.